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Riverside Hotel

3.0 star property

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Photo gallery for Riverside Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Indoor pool
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Beezon Road, Kendal, England, LA9 6FS
  • Place, Kendal Museum
    ‪1 min walk‬
  • Place, Kendal Castle
    ‪11 min walk‬
  • Place, Brewery Arts Centre
    ‪12 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(34 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Riverside Hotel

Hotel in Kendal with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Riverside Hotel offers 58 accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Riverside Hotel. During your stay, you're just a quick walk from Kendal Museum. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Yorkshire Dales National Park and 14 minutes from Lake Windermere
  • Pets welcome for a fee
As a guest of Riverside Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 194 square feet (18 square metres) and includes conference space. A terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Riverside Hotel. Self parking is free.

This 3-star Kendal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.
River View Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • River View Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • 194 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.00 for adults and from GBP 6 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Riverside Hotel Kendal
Riverside Kendal
Riverside Hotel Hotel
Riverside Hotel Kendal
Riverside Hotel Hotel Kendal

Riverside Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 403 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choice in the restaurant was very limited.
Stayed 5 nights in Sep 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly hotel whose public areas and amenities are very good with a recently refurbished gym and a pool . The rooms are a little dated but All the staff were friendly and helpful and we thought the hotel was good value for money as it’s very centrally located in Kendal and only a of minutes walk from the shopping area . It also has its own covered parking which is included. We will stay again
Stayed 4 nights in Sep 2025

8/10 Good

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Jon-Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

NEIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Pam

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and the river view was great. We had no tv for 2 nights because the staff could not locate the remote . We booked dinner before we arrived .x we were celebrating a birthday and the online dinners looked amazing …. In the riverside restaurant . I was told 7 pm was fully booked . We had a choice to book 6pm or 8 pm . We booked 8 pm …. Arrived at riverside restaurant to be told there was a private function ?? We had to go to the tannery .. they had no booking for us !! They gave a menu …. Not much was available and we had to settle for something from a very limited choice . It was not nicely presented …… all in all it was quite disgusting . On hind sight we should have sent it back . The breakfast was fine . I would not stay here again or recommend the hotel to anyone due to the misleading menu online and our disastrous birthday dinner .
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 2 nights in Sep 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, hotel lobby and bar nice. Rooms are a little dated. Been a while since I’ve seen single use shower gels and shampoo in a hotel. Maybe dispensers would be more Environmentally friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and being improved.

Room was big - one double and one single bed. Very comfortable though the fixtures and fittings were looking a little tired. That said the hotel is getting refurbished so I expect it to improve. Breakfast was buffet style which was reasonably good. Plenty of drinks hot and cold (fruit juice), cereals etc. Only comment was the tables were sticky - I suspect the antibac spray they use was the cause - could do with washing them with soapy water occasionally. Refurbished gym, pool and bar area. Staff were great - especially the housekeeping crew. Well located centrally and a few minutes to the town centre. Would visit again.
Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy neighbours

The hotel was lovely however not their fault but our neighbours room 407 which was an adjoining room to ours came in very late and had a very loud argument- this then continued at 8am this morning- we were coming for a leisurely break- early dinner with friends and a lie in- sadly we have come home worn out and needing a nap!!!
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, free car parking, warm friendly staff, restaurant food was very good and the Spar/Pool/Gym facilities were excellent.
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very tired hotel.

Very tired hotel. Terrible pillows. Don’t have breakfast - low quality food. Tables sticky.
Stayed 1 night in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok base to go exploring.

Uncomfortable stay. I could feel the springs in the bed and it was far too soft. Felt like I was sleeping on the base. Although was very clean but outdated. Breakfast was very basic. Wasn’t to my liking with the hard crispy hash browns and rubbery mushrooms.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

We had a lovely stay un a family room. Could do with updating in the room. A couple of things was broken(bath mixer fell iff and was moldy) also the drawes trim was hanging off. Otherwise clean and well topped up with supplies. Had everything we needed. Lots if clean towels too. Couldn't use the pool due to it been very small and alway over crowded. Bat/restaurant was nice, food was ok but disappointed with the fish&chips, fish was a suze of a fish finger. All staff was polite and friendly. Beautiful part of the lake district. I would highly recommend.
Stayed 5 nights in Aug 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the river and room had river view. Room adequate but needed modernising. Dinner in bar was good. However breakfast room was a bit tired. Food was adequate. Availability of swimming pool was a bonus
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Stayed 1 night in Aug 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It’s gorgeous our room had a view of the river and it was just so peaceful and the room was really clean and had everything we needed. The lady at reception was so friendly and was so helpful. We will definitely be staying again
Stayed 1 night in Aug 2025

8/10 Good

Huma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Comfortable rooms and clean bathroom. However the room was dusty and had spider webs all over including the lights. Staff were super friendly and breakfast was spot on. Location was great and free parking was a great perk
Stayed 1 night in Aug 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location with the added benefit of free car parking
Stayed 1 night in Aug 2025

10/10 Excellent

Kellee, Port Macquarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely outlook from the room, very friendly staff, great breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Average

Middle of the road hotel. Good location on the river - receptionist was helpful and the hotel was alright overall, nothing special though and would say not worth the price. I’m not fussy about a fry up but this was woeful. All food was cheap, poor quality and hot food tasted like it had been under a hot plate for hours (we got down there at 08:45). Also seem to get loads of emails asking for unnecessary “pre check in information” which was quite annoying and likely to gather info to spam people. Workable for 1/2 nights but wouldn’t recommend beyond that.
Stayed 1 night in Aug 2025