The room was excellent bed was very comfortable the staff were very friendly and accommodating the food was great,best breakfast for quite a while all in all great stay,thanks to all.
This hotel is a throwback to the last century
They say it dog dog-friendly but they don't like them. Major restrictions on where they can't go,anywhere in the main hotel
Did not go into the bar, the restaurant didn't have an ala carte menu
Breakfast only served from 8;15 till 10
The old Keswick railway is the hotel annexe, they don't make enough of this .Hotel up for sale
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Lovely surprise when we arrived upgraded to suite âŠâŠ hotel lovely decorated for Christmas đ food excellent. Easy walk into Keswick. Overall great stay đđ€
Yes the room was lovely and clean with really outstanding views, the staff were very attentive the amenities were just what we were wanting quiet and relaxation in any of the lounges. And as for the food all the meals were absolutely brilliant.
This place could be so amazing. Itâs hidden away with great Mountain Viewâs. But itâs in dire need of a refurbishment. It could be so grand and stunning. But the sewerage smell as you walk through the door is vile, the corridors are musty. The deluxe room was large with good views but the windows were rotten and we couldnât see anything for hours on a morning due to heavy condensation. They were so mouldy. The bathroom was modern and clean. Better value places in Keswick that include breakfast and parking too.
Had the same room as last time and as usual it was imacculate. The food again was excellent, but what makes it for us is most definatly the staff, from the hotel manager to the waiting staff from the bar staff to the housekeeping team, the front of house, the chefs every single one of the staff is friendly, polite and just make the place feel so homely another excellent stay.
The staff were the best we've had at any hotel, anywhere, without exception. They were attentive, friendly, extremely efficient and the team work was noticeable for everyone to see.
Every area was spotless, including our very lovely room.
Everything was perfect for us. Nothing was a problem. Very helpful withnmy husband who has mobility issued. The dining room staff were brilliant. Will be going back