Hilton Garden Inn Key West / The Keys Collection

3.5 star property

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Lobby
View from room
2 restaurants; breakfast, lunch and dinner served
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪13 min walk‬
  • Place, Key West Naval Station
    ‪5 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

1 King Garden View

  • Sleeps 2
  • Free wired internet

2 Queen Garden View

  • Sleeps 4
  • Free wired internet

2 Queen Partial Gulf View

  • Sleeps 4
  • Free wired internet

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(28 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 Queen Bed

8.8 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Double Room, 2 Queen Beds

  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

About this property

Hilton Garden Inn Key West / The Keys Collection

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a hot tub are on-site. Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hilton Garden Inn Key West / The Keys Collection. During your stay, you're just a quick walk from Key West Tropical Forest and Botanical Garden. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at The Garden Grille
  • Continental breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the pool
  • 10 minutes by foot from Key West Tropical Forest and Botanical Garden and a 4-minute drive from Key West Art and Historical Society
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool, a hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. For a fee, parking is available.

This 3.5-star Key West hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
The Garden Grille – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime Cabana Bar – This poolside bar serves lunch, dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel

Hilton Garden Inn Keys Collection Hotel

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Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 599 out of 1237 reviews
Rating 8 - Good. 267 out of 1237 reviews
Rating 6 - Okay. 184 out of 1237 reviews
Rating 4 - Poor. 88 out of 1237 reviews
Rating 2 - Terrible. 99 out of 1237 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Glenys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area very nice, plenty of lounge chairs and towels. Elevators were not working during entire stay which was an inconvenience. Assistance with luggage was provided upon request as we were unable to carry heavy suitcases up and down stairs.
Stayed 4 nights in Feb 2026

10/10 Excellent

mirza

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room and pool
Stayed 2 nights in Dec 2025

4/10 Poor

Marshall

Very noisy hotel. Hear all the cars trucks and motorcycles all day and night. The hotel has earplugs in every room. If I had known that I would have gone to another hotel.
Stayed 1 night in Mar 2026

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but was ready to be upgraded. Very helpful and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Mitchell

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 5 nights in Feb 2026

4/10 Poor

Patricia

Liked: Cleanliness, staff & service
It was not a typical Hilton Garden, more like a renovated motor lodge room, with room entrance from outdoors. Was told all rooms have balconies, mine did not. If you read the restaurant menus online they are inaccurate both serving times and food available. B st part was availability of 3 adjoining property pools and shuttle downtown. However no shuttle for airport. Don’t use taxis they charge 4 time uber
Stayed 4 nights in Feb 2026

8/10 Good

mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent. Concierge will help you with everything. Their shuttle picks you up where Key West Express Ferry comes in. Excellent breakfast. Pool bar needs update on menu… wasn’t very good/fresh.
Stayed 2 nights in Feb 2026

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thought we were getting an upgrade with a balcony, but it was in front and we felt like we were in the middle of traffic all night. We asked for and were changed to a room in the back where the only sounds were the omnipresent chickens with a rooster crowing before dawn. I recommend ear plugs. Ryan at the Salty Lime outdoor bar was fantastic. Loved the shuttle bus to downtown and their pool and hot tub were great.
Stayed 6 nights in Feb 2026

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 4 nights in Feb 2026

6/10 Okay

Katherine

Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Crystal

Stayed 4 nights in Nov 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The good: pool area, hot tub. what can be improved: Was told on arrival our booking was for a 1 queen. Luckily I had email showing it was for a 2 queen bed room. check in staff acted like he was doing me a favor giving me a 2 queen room. Room assigned was in the worst location of the motel. on a dark outside hallway facing a wall. Hotel workers pushing carts up and down the hall throughout the night and early am. In addition, we were charged an additional $30 to check in 1 hour early. Seems like nickel and diming and not a good reflection on the company. I will look elsewhere next time I am in Key West
Stayed 2 nights in Feb 2026

6/10 Okay

Ashley

Stayed 2 nights in Jan 2026

4/10 Poor

Dale

Liked: Amenities
Disliked: Cleanliness
Staff is friendly. Hotel is "ok". However, we totally did NOT appreciate the unexpected and hidden fees. Feel like there was a bait-and-switch. If you are booking here, expect to be hit up for this fee and that fee.
Stayed 1 night in Feb 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. That’s where we’re gonna stay the next time.
Stayed 7 nights in Feb 2026

2/10 Terrible

Steve

Stayed 1 night in Feb 2026

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I am giving this 5 stars only because the way they handled the fact that there was no cold water was by reducing my bill significantly. If they had not handled it well, it would be a one star review.
Stayed 2 nights in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was good! The staff for the most part were great! The person who checked us in didn’t have a lot of knowledge about our options, but our questions were answered the next day. Also one of the electric outlets didn’t work.
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan

Stayed 2 nights in Feb 2026

10/10 Excellent

Juan

Stayed 1 night in Feb 2026

10/10 Excellent

Raymond E

Great service
Stayed 1 night in Feb 2026

8/10 Good

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Suite was very nice
Stayed 2 nights in Feb 2026