My wife and I, along with another couple stayed at Coconut Mallory the last week of February 2004. We really enjoyed all the amenities at the site. Both pools, the hot tub, the grills and finally Gumboâs the large bar that overlooks the marina. Theresa, the bartender, helped us the most and rook very good care of us.
A momma manatee and her baby were in the marina as well as a couple of iguanas that cruised the docks were a cool site.
The other renters, most who used seemed to use the site via time share were very welcoming and were real people. We would recommend renting golf carts, mopeds/scooter or bicycles to get around. The bike use may be too much with all there is to do and see.
Enjoy your stay.
Our unit was not inspected before checking in.
No kitchen towels soap or sponge. One bathroom was fully stocked. The other bathroom had barely enough toilet paper for a visit. No bathroom towels.
Sand fleas in couch mattress. See pictures.
I called right after check in on Sunday.
Jen ( the front desk has given me this number to property manager) informed me that the number I called was for real emergencies. I told her our main tv was not working due to prior customers using a game device. Along with other issues. She told me the first available was 8 am on Monday. Calll 911if I needed.
Adam was wonderful Monday morning. It took him a little bit, but he figured out what they had done.
We didn't have a nylon dirty laundry bag either, supposedly for dirty linens. One of the house keepers gave us a few towels to make it through after having an accident with my disabled niece.
After complaining 3 days in a row. We finally got towels soap sponges and garbage bags.
Wednesday is when everything becomes available.
I called Jen back to tell her how unhappy I was. She replied she wasn't happy I had called her back.
I will never stay here again.
It was everything the listing promised, with a great value to boot. The front desk was extremely helpful and our property manager highly responsive. I was initially concerned the location would be too far from the action in downtown Key west but we soon learned we were actually better off away from the tourist traps, spending much of our days on site and at the Boathouse, when not exploring downtown. Also some great restaurants on stock island which to me were better than downtown. My parents and kids loved it too.