Writing something positive about this condo or the property management company (Summit County Mountain Retreats) that oversees it would be impossible. This was the first, AND LAST, time I will EVER use VRBO because of their failure to follow through on their guarantee.
This condo had bogus reviews and was listed with amenities such as 24/7 housekeeping on-site and âtowel exchangeâ and âlight housekeepingâ for stays of more than 5 days.
The photos on VRBO were NOT the CONDO pictured, it was filthy! For 4 days we asked SCMR to deal with the mess and bugs and got excuses. On day 4, after sending photos of food and liquid on walls and ceilings from previous guests, SCMR FINALLY sent housekeeping to clean, but thatâs it. Then SCMR retaliated saying that I hadnât filled out a form for âpermissionâ from the condoâs OWNER and HOA to have my REGISTERED SERVICE ANIMAL in the condo. We were threatened with being âforced to vacate the premises by noonâ if the form wasnât signed. Because of SCMRâs insulting and discriminatory behavior we lost a MAJORITY OF OUR VACATION to anxiety.SCMR said not to contact them again regarding any other issue that we may have. I have Celiacs disease, so I always rent somewhere with a full kitchen. This condo has an INDUCTION stove top, there were only 2(TWO) pots that could be used on it (because it only senses steel the other pots and pans provided had copper bottoms). The 1974 stoneware was NOT microwave safe! No towels, no hospitality and VRBO FAILED.