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The Gananoque Inn

3.0 star property

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Photo gallery for The Gananoque Inn

Theatre show
Lunch, dinner served; local cuisine, sea views
Lobby sitting area
Exterior
Exclusive Room | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Place, Gananoque Boat Line
    ‪1 min walk‬
  • Place, Thousand Islands Playhouse
    ‪2 min walk‬
  • Place, 1000 Islands History Museum
    ‪5 min walk‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds (Second Floor)

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed

7.6 out of 10
Good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Third Floor)

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Comfort Inn & Suites Thousand Islands Harbour District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,000 reviews
Comfort Inn & Suites Thousand Islands Harbour District

About this property

The Gananoque Inn

Hotel with free parking, steps from Gananoque Boat Line
A restaurant, a bar/lounge and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Gananoque Inn's great location. During your stay, you're just a quick walk from Lake Ontario. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and ocean views while dining at Muskie Jake Tap and Grill
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Gananoque Boat Line and 8 minutes on foot from Confederation Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at The Gananoque Inn. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Gananoque hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Muskie Jake Tap and Grill – Overlooking the ocean, this restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 25 December and 27 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

The Gananoque Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Good location
Stayed 1 night in Oct 2025

10/10 Excellent

Maziyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Ka Lung

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked The Gananoque Inn & Spa because of its beautiful waterfront location and its reputation as a historic landmark in the Thousand Islands area. Unfortunately, my stay revealed how far the property has declined from what it once was. The Inn still enjoys a prime location by the water, with a large front yard offering relaxing views of the river. The staff were reasonably friendly, and the surrounding area is peaceful, with a small park and the river cruise terminal nearby. The warning signs started at the entrance. The front door is covered with award stickers from various travel organizations — but most are from 2014 or earlier. The first clue that the property’s glory days are long gone. Despite calling itself a “Spa,” the spa has been closed. The carpets in both the corridor and my room looked and smelled dirty. The Samsung 32” TV was an first-generation flat screen with a four-inch frame, paired with a broken remote held together by Scotch tape. The cabinet designed for a minibar was empty, while a small fridge was awkwardly placed under the desk instead. It feels like the rooms haven’t been updated in at least a decade. Breakfast was included, but the omelette was paper thin. The area around the Inn is very quiet. Aside from the nearby river cruise terminal, there isn’t much within walking distance except a large, deserted industrial building. This property clearly once had character and charm, but it’s now stuck in time and in serious need of renovations.
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness
Friendly staff/owners, and close to the cruise docks.
Stayed 1 night in Sep 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to say
Stayed 1 night in Oct 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room by the river was very clean and spacious although the cleaning staff left a full garbage bag outside by the back patio door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Labrosse

Stayed 1 night in Sep 2025

6/10 Okay

Emmanuel

Travelled with partner
Disliked: Amenities
frendly staff, great location, dated room
Stayed 1 night in Sep 2025

6/10 Okay

Natacha

Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed most things. Staff very helpful. Able to change to a better room on request
Stayed 3 nights in Sep 2025

8/10 Good

Anmolpreet

Liked: Cleanliness, staff & service, property conditions & facilities
It’s going good till now
Stayed 1 night in Sep 2025

8/10 Good

Felicity

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Pleasant Stay

Get an elevator.
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Great location, property was a bit tired and needing a refurb. Breakfast was poor.
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
We love. The hotel and the area definitely we'll go back next summer
Stayed 1 night in Aug 2025

2/10 Terrible

Jennylyn, Kingston

Stayed 2 nights in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025

4/10 Poor

Albert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location of the property is great. But the place itself is rundown and not managed properly. Service is not good!! We were not impressed at all. It used to be very nice place around 10 years ago when we were there. I do not recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nicely renovated. One caution: Our room was third floor, no elevator, uneven floors under carpeting could be a trip hazard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Julie

GanInn

One used towel hanging behind the bathroom door. Bottom sheet on the bed not fitted or tucked to stay in place. When I asked the waitress for more water, she went and got a glass for herself before coming back to my table! We were within walking distance of the theatre and parking was extremely easy and close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with nice rooms (including light up bathroom mirror). Beautiful view and well maintained property. Staff were excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is on the river just an easy walk to boat tours and summer theatre. The Pub and the Restaurant both serve excellent food. The room was comfortable, Staff were attentive and friendly. Overall a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Pasquale, Gatineau

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful, dated, didn’t get what we paid for. Location and views were impressive. This property needs severe TLC.
Stayed 1 night in Sep 2025