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Grand Hotel Excelsior Port Royal

3.5 star property

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Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner and brunch served
Marina
Exterior
Exterior
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1 Port Royal Street, Kingston, Saint Andrew
  • Place, St Peter’s Church
    ‪6 min walk‬
  • Place, Old Naval Hospital
    ‪7 min walk‬
  • Place, Fort Charles
    ‪13 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪17 min drive‬

Room options

View all photos for Connecting Standard Double Room

Connecting Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Connecting Standard Double Room

  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, individually furnished, desk

Family Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Bond Suite

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Superior King

Connecting Superior King | In-room safe, individually decorated, individually furnished, desk

Connecting Superior King

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

  • Beach view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Park view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, individually decorated, individually furnished, desk

Deluxe King Room

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room | In-room safe, individually decorated, individually furnished, desk

Superior King Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Hotel Excelsior Port Royal

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Excelsior Port Royal. During your stay, you're just a quick walk from Old Gaol House. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Red Jack, a fine-dining restaurant with a beachfront location
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 0.5 mi (0.7 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Excelsior Port Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Kingston hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Red Jack – This beachfront fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.6
Rating 10 - Excellent. 222 out of 959 reviews
Rating 8 - Good. 232 out of 959 reviews
Rating 6 - Okay. 232 out of 959 reviews
Rating 4 - Poor. 123 out of 959 reviews
Rating 2 - Terrible. 150 out of 959 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
It was totally relaxing i must say the kitchen staff was exceptional.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service
It is a very nice property, although some aspects of it could be modernized. The staff was great and very accommodating and the food was awesome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant food was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
excelente todo
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Devon

Disliked: Amenities
Friendly staff, but inadequate amenities...
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adan

Liked: Cleanliness
great service
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Karen

Liked: Staff & service, property conditions & facilities
Tje poll was nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Venessa

The room was good and the service as well.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Always the kindest staff and greatest view. Rooms are spotless with comfortable beds and cold AC!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rashauna

Decent stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking views and fabulously tranquil seems hardly possible its so close the Kingston town and the airport. Fabulously spacious and beautifully decorated room. Staff were very helpful & accommodating.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities
I only stayed one night but great customer service. The receptionist was great. I had a problem with my room and was moved immediately. The rooms are very spacious and clean. Only reason I gave 4 stars is because there was no hot water. Not sure why and I was too exhausted to find out. It’s very close to the airport that’s why I stayed there. I will definitely stay there again if I have an early flight.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FALLON

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality is unmatched! The cleanliness and food was amazing! The pool was everything. Quaint calm getaway can’t wait to comeback.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Nehomey

Liked: Staff & service, property conditions & facilities
We went in Kingston on day twoit was A nice day out. Had to change hotel roomsi ìn room 1 the telly was not working and we could not get the balcony doors opened the tea accessory was not working. In room 2 the balcony doors could not be opened. But everything else seemed OK
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Amber

Disliked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and very relaxing there. Would stay again!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my time at the hotel and Remi makes the best drinks
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025
Verified

6/10 Okay

michael

Disliked: Amenities
The room was poor. In need of refurbishment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Seaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs to be improved, as there is currently no connection available in the rooms. For guests traveling from America who rely on in-room WiFi, this is a significant inconvenience. Additionally, more electrical outlets should be installed in each room—especially in the bathroom—to allow guests to comfortably use personal care devices such as hair tools. WiFi needs to be improved, as there is currently no connection available in the rooms. For guests traveling from America who rely on in-room WiFi, this is a significant inconvenience. Additionally, more electrical outlets should be installed in each room—especially in the bathroom—to allow guests to comfortably use personal care devices such as hair tools.
Stayed 4 nights in Mar 2026