Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Property preview
Point of interest
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Gym
  • Housekeeping

Explore the area

View in a map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    ‪7 min walk‬
  • Queen's University
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(148 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

8.4 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Kingston Central by IHG

Eco-certified hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Kingston Central by IHG. During your stay, you're just a quick walk from Landmark Cinemas Kingston. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Kingston Family Funworld and a few minutes from Little Cataraqui Creek Conservation Area
Holiday Inn Express & Suites Kingston Central by IHG offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6727 square feet (625 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express & Suites Kingston Central by IHG. For a fee, parking is available.
Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 948 out of 1499 reviews
Rating 8 - Good. 368 out of 1499 reviews
Rating 6 - Okay. 106 out of 1499 reviews
Rating 4 - Poor. 40 out of 1499 reviews
Rating 2 - Terrible. 37 out of 1499 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good hotel

Comfortable stay and good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Tenzin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Quality and room size exceeded our expectations!
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 4 nights in May 2025

10/10 Excellent

Dani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Pui Soo

Liked: Cleanliness, property conditions & facilities
Comfortable bed. Reasonably good breakfast. Overall is good.
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Stayed 1 night in Jun 2025

10/10 Excellent

Abram

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location to where I needed to go. close to gas, shopping, food
Stayed 1 night in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

DOUGLAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well managed. Loved the breakfast and the amenities. Great service!
Stayed 1 night in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and service was great
Stayed 1 night in May 2025

10/10 Excellent

DOUGLAS

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and well maintained. Great location close to restaurants and amenities.
Stayed 1 night in May 2025

10/10 Excellent

Carlton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy, simple and they were able to let us check in earlier.
Stayed 1 night in May 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
My first time here! I was alone and it felt safe to be here! I highly recommend the stay !! Breakfast was delicious with hot and cold options.
Stayed 1 night in May 2025

10/10 Excellent

Abdulrasaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good location friendly staff
Stayed 1 night in May 2025

8/10 Good

Buddy

Liked: Cleanliness, amenities
Parking fee. Outside of dense urban areas where parking facilities often require that extra investment, it’s not justified. Just because something is lawful or allowable, doesn’t make it ethical. It’s clearly a deceptive practice when it’s separate from the nightly advertised rate. This is a corporate ethics issue and not because of the hard working everyday staff customers interact with. Social media needs to be utilized for good and boycott businesses that conduct unethical or deceptive business practices. For corporate people reading this: Do better and advertise that you are. You’ll be rewarded by increased customers who value ethical practices.
Stayed 1 night in May 2025

6/10 Okay

Ryan

Stayed 1 night in May 2025

8/10 Good

Yujun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people who worked there were very attentive and helpful. Our tv wasn't working and they ccame immediately and fixed it. The vibe there was homely. Very comfortable. Bummer was one ekevator wasnt working abd the one that was was super slow. The location is amazing from a convenience standpoint. Everything was nearby. Grocery, pharmacy, foid options, shopping, 401 access.
Stayed 4 nights in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
While the property is clean and a convenient location, the walls are paper thin! You can hear toilets flushing from other rooms, normal walking and cleaning sounds as if it was coming from your own place. Very disappointed in that for the crazy price of more than $300/night for a king bed. Parking also wasn’t free ($6 night) and when the bill came, it was crazy to see HST charged three separate times per night (on the room, on the parking fee and on the crazy MAT fee!!). A two night stay in a Holiday Inn Express cost more than $700!
Stayed 2 nights in May 2025