ROK Hotel Kingston, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for ROK Hotel Kingston, Tapestry Collection by Hilton

Exterior
3 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Exterior
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2-4 King Street, Kingston, JMAKN02
  • Place, National Gallery of Jamaica
    ‪3 min walk‬
  • Place, Jamaica Conference Center
    ‪3 min walk‬
  • Place, Bank of Jamaica
    ‪4 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪22 min drive‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Rok Suite)

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

ROK Hotel Kingston, Tapestry Collection by Hilton

Waterfront hotel with 3 restaurants and 24-hour fitness centre
Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of bedsheets is available on request
ROK Hotel Kingston, Tapestry Collection by Hilton offers 168 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Kingston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ROK Hotel Kingston, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Negro Aroused Statue. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at ROK Cafe and Market, a café that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from National Gallery of Jamaica and 4 minutes on foot from Jamaica Conference Center
ROK Hotel Kingston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly ROK Hotel Kingston, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
ROK Cafe and Market – This café specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
ROKstone – This poolside restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Palate – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.50 to 26 for adults and USD 12.50 to 26 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Palate
  • ROK Cafe and Market
  • ROKstone

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,200 square feet of conference space
  • 6 meeting rooms

Outdoors

  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 49.50 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.50 to 26.00 for adults and USD 12.50 to 26.00 for children
  • Self-parking fee: USD 22.00 per night
  • Rollaway bed fee: USD 49.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ROK Hotel Kingston Tapestry Collection by Hilton
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel
ROK Hotel Kingston, Tapestry Collection by Hilton Kingston
ROK Hotel Kingston, Tapestry Collection by Hilton Hotel Kingston

ROK Hotel Kingston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 732 out of 1167 reviews
Rating 8 - Good. 270 out of 1167 reviews
Rating 6 - Okay. 87 out of 1167 reviews
Rating 4 - Poor. 36 out of 1167 reviews
Rating 2 - Terrible. 42 out of 1167 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Monifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip Bancroft

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel. I will definitely be returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanola

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely bookedmy next stay here. Workers are friendly and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivia Nicola

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, amenities
While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eglon

Travelled with group
Liked: Cleanliness, amenities
Loved everything about it
Stayed 3 nights in Oct 2025

10/10 Excellent

Urshauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Taric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Marcia

Business traveller
Liked: Staff & service, amenities
The room was clean and i slept well, however the fixtures like the sink with bathroom floor was black. I waa not appreciating that. Staff was pleasant and housekeeper did an very good job.
Stayed 4 nights in Oct 2025

6/10 Okay

Shana

Stayed 1 night in Oct 2025

10/10 Excellent

Annmarie

Stayed 2 nights in Sep 2025

6/10 Okay

Leonard

Liked: Property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! We had a great time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tashieka

Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience
Stayed 4 nights in Sep 2025

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed 5 days & the room was cleaned only once, very disappointing
Stayed 4 nights in Sep 2025

2/10 Terrible

Azaliah

Travelled with partner
Liked: Property conditions & facilities
Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline F.

Stayed 1 night in Sep 2025

8/10 Good

Miriam

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Shanesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.
Stayed 4 nights in Sep 2025

8/10 Good

Diana

Travelled with family
Liked: Amenities
The space satisfied my needs.
Stayed 1 night in Sep 2025

10/10 Excellent

Zachaeus

Stayed 1 night in Sep 2025

8/10 Good

Jean Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.
Stayed 7 nights in Jul 2025