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DoubleTree by Hilton Kitchener

4.0 star property

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Photo gallery for DoubleTree by Hilton Kitchener

Front of property – evening/night
Dining
Lobby
Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Place, Fairview Park
    ‪8 min walk‬
  • Place, Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Place, Chicopee Tube Park
    ‪12 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay films

Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Kitchener

Along with an indoor pool, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a microwave in a common area.
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Kitchener. During your stay, you'll be within walking distance of Fairview Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include 10 meeting rooms, a conference centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Fairview Park and Cineplex Cinemas Kitchener
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Kitchener. Free self parking is available.

This 4-star Kitchener hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Arbor Kitchen – On-site bar.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 56.50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.95 for adults and from CAD 11.95 for children
  • Pet fee: CAD 56.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

DoubleTree by Hilton Kitchener Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 689 reviews
Rating 8 - Good. 188 out of 689 reviews
Rating 6 - Okay. 57 out of 689 reviews
Rating 4 - Poor. 29 out of 689 reviews
Rating 2 - Terrible. 36 out of 689 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

Gerard

Stayed 1 night in Dec 2025

10/10 Excellent

Derwin

Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

6/10 Okay

Kaven

Stayed 1 night in Nov 2025

10/10 Excellent

Dale M

Stayed 1 night in Dec 2025

8/10 Good

Nitharsen

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Clean and decent room. Would recommend
Stayed 1 night in Nov 2025

10/10 Excellent

ELLA

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Great
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet staff was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Cinzia

Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and nice staff
Stayed 3 nights in Nov 2025

2/10 Terrible

Dieutin

Disliked: Cleanliness, staff & service, amenities
They canceled my reservation four hours before my check-in, forcing my family to book a different hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria, Scarborough

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel breakfast was fantastic and our room was pretty good, but we had no towels in the morning, so we couldn’t shower before leaving. We were on a floor with a hockey team, so it was a bit noisy. The pool was okay, but there were barely any towels there either and some garbage on the floor. Overall, decent place but the towel situation and noise were frustrating.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
eVERYTHING WAS WONDERFUL
Stayed 2 nights in Nov 2025

6/10 Okay

Darcia

Liked: Cleanliness, amenities, property conditions & facilities
The were no shower towels in our room otherwise all good . Front desk was great
Stayed 2 nights in Nov 2025

8/10 Good

Carla

Stayed 1 night in Nov 2025

2/10 Terrible

Naweed

Stayed 1 night in Nov 2025

8/10 Good

Aman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Phil

Stayed 1 night in Nov 2025

4/10 Poor

Pascal

Travelled with partner
Disliked: Cleanliness
The room was not well maintained for the price tag of the hotel. Shower head was leaky and had limescale buildup on it, chair in the room was shaky and broken, beds were not comfortable. Fine for a motel, but not what you expect from a Hilton DoubleTree
Stayed 2 nights in Oct 2025

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, cookie, French gentleman at the counter. Very nice breakfast and reasonable price.
Stayed 1 night in Nov 2025