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Homewood Suites by Hilton Waterloo/St. Jacobs

Property class: 3

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

An outdoor patio with a wooden pergola, stone walls, and outdoor seating.
A modern hotel lobby with a sofa, chairs, a coffee table, a minibar, and a large window.
A hotel with a parking lot, a small lake, and a view of the surrounding cityscape.
A hotel room with a large bed, a bedside table with a lamp, a telephone, and a mirror above the sink.
A swimming pool with clear water, surrounded by lounge chairs and tables, with windows offering a view of the outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Country Playhouse
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for 1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

A hotel room with a bed, nightstands, a ceiling fan, a door, and a bathroom visible through an open door.

1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a ceiling fan, a nightstand, a framed picture on the wall, and a door leading to another room.

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

A modern kitchen with dark wooden cabinets, stainless steel appliances, and a white countertop.

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a small kitchenette, a dining area with chairs, and a door leading to another room.

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,318 reviews
The price is CHF 98
includes taxes & fees
13 Sept - 14 Sept
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • 6 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1015 reviews
Rating 8 - Good. 234 out of 1015 reviews
Rating 6 - Okay. 75 out of 1015 reviews
Rating 4 - Poor. 25 out of 1015 reviews
Rating 2 - Terrible. 21 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, very friendly and helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yu ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great hotel for staying, spacious room and very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Homewood Suites! The property was clean, the staff was friendly and inviting, our room was clean and comfortable!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and really good breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tien Hy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kitchen well equipped with daily essentials, friendly staff and very helpful, daily varied breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very clean and comfortable. Will definitely come back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always been treated with great respect and enjoy the conveniences offered with this location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Parking easy, breakfast was good!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay breakfast weak
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, well appointed, and the perfect size and amenities for a week-long stay. Breakfast was great, lots of hot and takeaway options in a beautiful dining space. Pool is small but a nice addition.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, accessible rooms were generous size
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly large rooms with kitchenettes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very fast check in and we were able to check in an hour early. Breakfast was good with a number of different options. Would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for breakfast. All was delicious
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice options for breakfast. Would have liked more fresh fruit choices. Rooms very spacious. Staff always helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Wilson

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall. Our stay was excellent. The staff was excellent! The room was very clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and loved how much room our family had in our room. It was so nice to have breakfast provided. All the staff were friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice big spacious room. Spotlessly clean, looked very new. Big comfortable bed and great shower. Indoor pool, fast friendly check in. Great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room, accommodating and friendly staff. Good location. Parking, breakfast was good.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good overall.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Facility was clean. Breakfast was only ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as depicted, very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ruth

Liked: Cleanliness, amenities
Room was nice, breakfast was very good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Immanuel Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was warm, staff were friendly, rooms are complete and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Everything was great accept the pillows need to be more firm and a fabulous hotel like that can afford glass plates and real cutlery instead of paper plates and wooden cutlery.
Stayed 1 night in Mar 2026