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Holiday Inn Express and Suites Kitchener Southeast by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

A modern hotel lobby with a large reception desk, a flat-screen TV, a seating area with sofas and chairs, and a large window with curtains.
A hotel hallway with a patterned carpet, doors on both sides, and a bright exit sign at the end.
A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair.
A Holiday Inn Express hotel with a parking lot and two flags.
A modern hotel room with a blue sofa, a small wooden table, a grey armchair, a flat-screen TV, and a window with a view of trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Place, Airborne Trampoline
    ‪4 min drive‬
  • Place, University of Waterloo
    ‪17 min drive‬
  • Place, African Lion Safari
    ‪25 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a chair, a window with a view, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Suite, 1 King Bed with Sofa bed (Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair.

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with a view, and a lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a wooden headboard, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express and Suites Kitchener Southeast by IHG. During your stay, you'll be within walking distance of Airborne Trampoline. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Chicopee Tube Park and a few minutes from Chicopee Ski and Summer Resort
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Free breakfast is served daily. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express and Suites Kitchener Southeast by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express and Suites Kitchener Southeast by IHG was completed in September 2024.

This Kitchener hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites Kitchener Southeast by IHG.

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 635 out of 1155 reviews
Rating 8 - Good. 296 out of 1155 reviews
Rating 6 - Okay. 120 out of 1155 reviews
Rating 4 - Poor. 62 out of 1155 reviews
Rating 2 - Terrible. 42 out of 1155 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly and helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Savannah

Liked: Cleanliness
The staff were amazing and accommodated all of our needs, had an amazing time and a large variety breakfast. Will definitely book again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Breakfast was great, rooms were super clean.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service
Really great hotel. Clean and the amenities like the pool and hot tub were great. The room was well put together and the staff were incredibly friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,.clean place with usual breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all in all, great location and well kept property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient location for the Waterloo and Kitchener area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Great place service was excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I was to stay in Kitchener this is the place where I would go. Thank you staff for being great to me and my family
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and amazing rooms. Loved the live tv
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel from Vancouver on my yearly Ontario family vist for over 10 years.the hotel has gone threw an fantastic renovation and manager Cathy is AWSOME.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Narajwattie

Liked: Cleanliness, staff & service
Staff very helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections available. Yes parking was well lite and felt safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast options and service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, good location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and received a very warm welcome upon entry. The breakfast was very satisfying and we felt that care was put into the preparation and ensuring sufficient breakfast items were readily available.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast. Clean rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean rooms, nice atmosphere 😊
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast area was spacious with lots of choices
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a last minute need for a room and this hotel was convenient. Thanks!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harjaspreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast and dining area was very clean and welcoming. Parking was convenient and close to the main entrance. Our room was beautiful. Dan at the front desk was especially welcoming and went above and beyond to attend to our comfort and needs. The perfect person to be at the front door greeting guests and putting them at ease.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cole

Liked: Cleanliness
Clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It hoteled
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Quiet, good location, fridge and microwave in the room!
Stayed 1 night in Dec 2025