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Shilo Inn Suites Hotel - Klamath Falls

3.0 star property

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Photo gallery for Shilo Inn Suites Hotel - Klamath Falls

Exterior
Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi
Meeting facility
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
2500 Almond St, Klamath Falls, OR, 97601
  • Place, Oregon Institute of Technology - Residential Campus
    ‪2 min walk‬
  • Place, Klamath Falls Children's Museum
    ‪5 min drive‬
  • Place, Running Y Ranch Golf Course
    ‪18 min drive‬
  • Airport, Klamath Falls, OR (LMT-Klamath Falls Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(241 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Shilo Inn Suites Hotel - Klamath Falls

Hotel with free parking, a quick walk to Oregon Institute of Technology - Residential Campus
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Housekeeping is available on request.
Shilo Inn Suites Hotel - Klamath Falls offers 143 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Satellite televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Shilo Inn Suites Hotel - Klamath Falls. During your stay, you're just a quick walk from Oregon Institute of Technology - Residential Campus. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Just a 3-minute walk from Oregon Institute of Technology - Residential Campus and a 3-minute drive from Klamath County Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Shilo Inn Suites Hotel - Klamath Falls offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Shilo Inn Suites Hotel - Klamath Falls also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

This 3-star Klamath Falls hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel Klamath Falls
Shilo Inn Suites Klamath Falls
Shilo Klamath Falls
Shilo Hotel Klamath Falls
Shilo Inn Suites Klamath Falls
Shilo Inn Suites Hotel - Klamath Falls Hotel
Shilo Inn Suites Hotel - Klamath Falls Klamath Falls
Shilo Inn Suites Hotel - Klamath Falls Hotel Klamath Falls

Shilo Inn Suites Hotel - Klamath Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 672 out of 1505 reviews
Rating 8 - Good. 444 out of 1505 reviews
Rating 6 - Okay. 244 out of 1505 reviews
Rating 4 - Poor. 75 out of 1505 reviews
Rating 2 - Terrible. 70 out of 1505 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

harish

Travelled with family
Disliked: Amenities
Carpet is old and furniture is stained. For the price this is not worth.
Stayed 1 night in Jul 2025

6/10 Okay

Walter

Liked: Staff & service
The hotel is pretty old and not clean enough, but a lot of space in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Annabell

Liked: Cleanliness, room comfort

Overpriced meets outdated lackluster

It was a clean room for the night, but way overpriced for how outdated the hotel was overall. The night attended that checked us in was not friendly. We were from out of town and asked about recommendations to eateries, she responded with look at the paper (list of local eateries). When we checked out I requested a receipt from the hotel and the manager said of check your phone for that, Expedia should have sent you a receipt. What does the site I booked it from had to do with the hotel I actually stayed at? Nor impressed at all, for what we paid, well just go to the Hilton and pay a few bucks more.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We really like the property because parking is convenient and the Hotel is well maintained.. It was a comfortable room and we enjoyed our stay...
Stayed 1 night in Jun 2025

6/10 Okay

Jeremy

Stayed 1 night in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here. Sleep outside.

Awful and will never return to this property
Stayed 1 night in Jun 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

DONALD

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Very clean property

The staff was very nice. It was also nice that they informed us the property is going to go through an update. Yes, the property needs an update, but it was super clean and the price was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Cozette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star customer service

Great hotel for a fun night away with family! Great room, very clean! The staff was very friendly and eager to provide five star customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Lucinda

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Juliann Raymundo

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was friendly, the room was clean and quiet.
Stayed 3 nights in Jun 2025

4/10 Poor

Denise

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Was little toilet paper on the roll and no extra toilet paper in the room, 2 washcloths for 4 guests. Locked out of room due to someone putting wrong date in computer. Housecleaning walked in on us at 8am when check out is 11am.
Stayed 2 nights in Jun 2025

8/10 Good

Juliann Raymundo

Stayed 1 night in Jun 2025

10/10 Excellent

Leatra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Czarina Raquel

Stayed 3 nights in Jun 2025

10/10 Excellent

William

Stayed 3 nights in Jun 2025

2/10 Terrible

Sojy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I want to share a deeply disappointing experience at this hotel, centered around a front desk staff member named Britney. While traveling from California, I called the hotel in advance to inform them we’d be checking in late—around 4:00 AM. Instead of helping, Britney flatly denied our request and insisted we would not be allowed to check in at that time, despite having a confirmed reservation. To make matters worse, she even left a note for the next shift reinforcing that instruction. We arrived at 4:30 AM with five family members, including my elderly parents, after a long drive—only to be left waiting in the lobby for over 30 minutes. The night receptionist seemed apologetic but said she was unable to override the instructions left by Britney. After repeated requests, she kindly escalated the issue to her manager’s supervisor, who immediately approved our check-in. Even Expedia, whom we contacted during the ordeal, acknowledged the unprofessional behavior on record. In today’s competitive hospitality landscape, such treatment is not just unacceptable—it’s damaging to the reputation of any brand. Britney’s behavior showed a complete lack of empathy, professionalism, and respect for guests. Because of this experience, I’ve decided never to stay at a Shilo property again and will strongly discourage others from booking with them.
Stayed 1 night in Jun 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025