DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

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Interior entrance
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk
Courtyard

Popular amenities

  • Pet-friendly
  • Gym
  • Bar
  • Room service

Explore the area

Map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪15 min walk‬
  • Y-12 National Security Complex
    ‪5 min drive‬
  • Oak Ridge National Laboratory
    ‪18 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Refrigerator

9.2 out of 10
Wonderful
(27 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotel with free parking, near American Museum of Science and Energy
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. During your stay, you're just a quick walk from Oak Ridge Art Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Burchfields
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from American Museum of Science and Energy and a few minutes from Children's Museum of Oak Ridge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Oak Ridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Burchfields – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Burchfields Lounge – This bar specialises in American cuisine and only serves light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in hallways (84 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 32.93 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.41 per person
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 941 reviews
Rating 8 - Good. 285 out of 941 reviews
Rating 6 - Okay. 84 out of 941 reviews
Rating 4 - Poor. 33 out of 941 reviews
Rating 2 - Terrible. 28 out of 941 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Clean, friendly and reasonably priced.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phyllis Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay. Nice pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Sue Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, staff & service
We liked everything but the A/C unit wouldn’t cool the room. My wife and myself sweated in bed all night. Other than that it was fine
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Robert, Suwanee

Disliked: Cleanliness, staff & service, property conditions & facilities
My wife and i got sick b4 our trip to see my Mom. We did not go see a doctor because it was just a bad flu and we didn't want to spread it to my 92 year old mom so we could not go. The trip insurance that i purchased did absolutely no good as it needed proof from a doctor. I truly messed up in booking a non refundable room which is not your fault but life does happen..
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Enjoyed my stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time. Pool is really nice. Could not care less about a hotel's "eco-friendliness" in the review.
Stayed 1 night in Feb 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very pleasant check in, including a warm fresh baked cookie.
Stayed 2 nights in Feb 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 7 nights in Dec 2024

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lights went out for a long period of time and the elevator made a ton of loud noise. Property very outdated
Stayed 1 night in Dec 2024

8/10 Good

Davis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Clean rooms, nice property. Really loved the comfy beds and pillows. I will return and stay again when in the area.
Stayed 2 nights in Dec 2024

8/10 Good

Kris

Stayed 2 nights in Dec 2024

6/10 Okay

Sam Mathew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms are old and not well cleaned. Breakfast was good. Building needs renowation, Giving old vibes
Stayed 1 night in Nov 2024

8/10 Good

Treva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice quiet place with really comfortable beds
Stayed 2 nights in Nov 2024

6/10 Okay

Frog

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not terrible.

The beds were both stained with something red near the corners. I checked for bed bugs and thankfully there were none. The Door stop was broken as well. Overall, I didn't really care as I was too tired to. Luckily, the bed linens and mattress protector were both clean and you could smell the detergent on them, so I just slept one night and got out.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was comfortable & clean, the staff at front dest were friendly. We had breakfast at the resturant & we didnt have anyone to serve us. We had to help oursellf to everything. So it was a not so good experience in that department.
Stayed 1 night in Nov 2024