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Mainstay Suites Knoxville Airport

2.5 star property

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Photo gallery for Mainstay Suites Knoxville Airport

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Exterior
Exterior
Lobby
Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
361 Fountain View Cir, Alcoa, TN, 37701
  • Maryville College
    ‪5 min drive‬
  • Foothills Mall
    ‪5 min drive‬
  • Cades Cove Museum
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Alcoa Knoxville

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1000)
The price is CHF 83
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Quality Inn Alcoa Knoxville

About this property

Mainstay Suites Knoxville Airport

Hotel in Alcoa with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mainstay Suites Knoxville Airport. During your stay, you'll be close to Bicentennial Greenbelt Dog Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Maryville College and a few minutes from Palace Theater
Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Mainstay Suites Knoxville Airport also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free. The property offers extended parking privileges.

This Alcoa hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 608 reviews
Rating 8 - Good. 185 out of 608 reviews
Rating 6 - Okay. 99 out of 608 reviews
Rating 4 - Poor. 57 out of 608 reviews
Rating 2 - Terrible. 47 out of 608 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

kevin

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Pierce

Disliked: Property conditions & facilities
Rude woman that runs the desk with the chin hair
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to east TN

Good hotel in a safe area of a nice Community. Good value - I would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was clean, friendly staff, comfortable bed. They advertise a hot breakfast, welll that part was a joke. Yes you can get a waffle or cup of coffee hot, but and toast & sometimes donut holes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Asif

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and unkempt. I felt dirty the entire time I was there
Stayed 4 nights in Feb 2025

8/10 Good

Amy

Stayed 7 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
there was a mouse in my room. Gross
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good.
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Courteous and friendly front desk staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Jonah

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty inside and outdated rooms are dirty bathrooms peeling paint moldy caulking in tubs ac/heat unit filters look and smell when it’s on like they’ve never been cleaned rooms had musty smell to them
Stayed 4 nights in Jan 2025

6/10 Okay

Sonti

Travelled with family
Liked: Amenities
Overall it was terrible, however the room had clumps of dirt on the couch and floor as it hadn't been vacuumed before we arrived. The tub also leaked the entire time (would not shut off completely) so we had to hear the water running constantly and it made the room humid and gave it a slight smell. The windows have visible mold growing on them and there were what looked to be poop smeared along the sliding bathroom door on both sides. There also was some yellowish liquid that was dripping down and dried to the wall just outside of the bathroom. As gross as this was for me, the rest of the room wasn't too bad, really. Comfortable bed, good heating/cooling, there were dishes in the cabinets for us to use as well as dishwasher detergent. The bathroom mirror was nice with the lighting behind it and the housekeeping staff was very sweet, kind, patient and helpful when we realized we forgot something in our room after checking out. I think I would stay here again but would immediately check the room and then report any discrepancies with the front desk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 5 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Joyce

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

SANDY, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well thought out and wonderfully clean.

8/10 Good

alexis

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025