Large, comfortable and well-appointed, the house is located in a quiet, west-Knoxville neighborhood convenient to I40 and shopping. With 4 bedrooms and spacious common areas, it can accommodate a large group. The house was clean and had all expected linens and basic supplies. With the exception of the TV (functional problems) and refrigerator (icemaker non-functional), all appliances operated as expected. Internet speed, at 200 Mb/s is exceptional. All living areas of the house are on the same level, making it convenient for those with mobility limitations. A ramp in the garage eases the small step-up from the driveway.
The property is managed by Plushy Host, a property management service. Interaction with Plushy Host was the only significant negative of the rental. Vrbo renters should be aware that:
- Plushy Host uses a different definition for âguestâ than does Vrbo, with daytime visitors counted as guests. Vrbo counts only those actually sleeping on the property.
- Plushy Host sends the access code instead of automatic delivery by Vrbo. They did not provide the codes â24 â 48 hours before the rentalâ, per their âHouse Manualâ, necessitating multiple communications to assure the code would be available at arrival.
- Plushy Host may not consider replacing burned-out light bulbs part of its property management. It was necessary to purchase and replace multiple bulbs to use the parlor the first night.