Very disappointed in this property. Considering how expensive it was I was upset to find-an empty liquor bottle in the room my kids stayed in-closets with no doors on it-Dish-ware with food remnant in the cupboard-an empty linen closet with no blankets-stains on the couch in the living room-food stains splattered on the wall by the garbage canI reached out to the host as soon as we got there but there was no resolution and poor communication. Upon checking out, we saw somebody had dropped off a bag of linens in the hallway.
âFreeâ parking too far away! No simple refreshments provided. Not even a simple bottle of water in the refrigerator. Mold in the showers. No parking pass available as was told there would be one available. Cost too high for this property! Could not get luggage up the spiral staircase.
The location is close to Market Square and University. We enjoyed the convenience of that. The property manager did a good job communicating with us.
The building/home needed some cleaning improvements and small amount of TLC with furniture.
The beds were comfortable and sheets were clean.
With some TLC this would be a great place to stay.
Sub-par because I was required to download an app on my phone to get into the property. The location is good apart from the train switchyard across the street that operates in the middle of the night.
This rental is not as represented in the pictures. The towels were damp. Folded up damp! The couches have stains on them. There was a horrible smell we couldn't figure out what it was. Found out later it was coming from a small door in the upstairs bathroom. I advise not opening it! The air mattresses advertised didn't even have an air pump. Walls were dirty with dents and marks all over them. Wish I had read some of the other reviews before renting. Way too over priced for the quality you get!! Hopefully this helps someone else thinking about renting!
We have three adults who come to at least one UT football game each year, and we have explored various hotel options. This time we tried this property from VRBO, and it was perfect. It was spacious and comfortable. We were able to walk to the game. Also, it was nice having all of us in the same location.
Upon arrival, they did not give us the apartment number and we had to try every door. We were not able to enter until after 6 pm! Upon entering, the smell of air freshener was so overbearing that it was hardly tolerable. This will be explained further in the review. The flat was a total and complete crap hole. The walls are all banged up with scrapes and holes, electrical outlets do not work, exposed wires, etc. The furniture was dirty, stained, and soiled. Upon leaving to go to dinner and have drinks and return the code on the downstairs door had been changed and we were locked out at 1 o clock in the morning. 4 girls stuck on the street in downtown Knoxville was not a good thing. We finally had a stranger just "let us in" not knowing who we were or that we were staying there. When we entered the flat it absolutely wreaked of pot (hence the air freshener) and the noise level was out of control in the loft next door. I contacted the management company and they were dismissive. Upon going upstairs to prepare to go to sleep it was approximately 88 degrees. Smoldering hot. The management company says "we can send some fans over tomorrow". Tough luck tonight. They are FULLY AWARE as there are mini air conditioners next to each bed that you place ice in and turn on the fan they are not helpful with the heat.. The next morning (and I have a video of it) at 9 am the music in the loft next door was so loud you could hear it plain as day on my video. I requested a full refund as they GROSSLY misrepresent the property. I was given a WHOPPING 100 dollars back. Now, we went to party. We did party but the level of inconsistency compared to the property listing is unimaginable. DO NOT STAY HERE OR PATRONIZE THIS PROPERTY. It was ungodly AWFUL! I wish I were able to post the images and video as it is truly unbelievable. I even gave them the opportunity to make it right prior to posting my review but they refused to budge. They know it is a dump and they lease it out anyway knowing the A/C doesn't work and it is dangerous and a dump.
Photo Is Deceiving and Cleanliness is Less Than OK
This property is actually located very near to a great part of town...very near. For the price of this loft, I was expecting it to feel and look more like the photo online. This place was not in very good shape. It smelled a little dank, the flooring did not feel very clean, area rug was curled up at the edges and worn. My wife and I did not feel comfortable sitting on the furniture, and the bedspread was stained! the mattress was sloped on one side so much so that it was comical! I was literally rolling off of the bed, so we switched to the other bedroom. Also, it was advertised as big enough to house 8 people, but there were only beds for four! The other four were expected to sleep on the air mattresses provided.
To their credit, communication was stellar, accessing the unit was convenient, and we were a very short walk to a really cool part of town. I will probably not use VRBO anymore because I feel I have been burned two of my three times using the service. Units never seem to be quite as nice as promoted.
We so enjoyed our stay. It was walking distance to downtown and restaurants. I really appreciated the communication with the owner. They were prompt and polite.