The room was spotless. The staff was very attentive. I was traveling alone, and when I got sick during the night, Kate at the front desk took incredible care of me. She helped me get to the hospital. She constantly bought me water and snacks. She visited me regularly and never left me alone. Thank you for everything. Kate, you are top-notch.
We booked this hotel for one night just to crash out and it was the perfect little place. Close to the pier, shopping and beaches. The staff was super friendly and caring. We would definitely stay here again.
This hotel is beyond 5 stars. The receptionist Katie is beyond helpful and friendly. She accomodates everything that I asks without any hesitation. The room is modern, beautiful and clean. The location is excellent, only 2 mins walk from the pier. The welcome gift juice is provided upon arrival. Cannot express how much love I have for this hotel. Definitely will stay at this hotel if we come to Phi Phi again.
The room was very small with no windows. Like a prison cell. No amenities whatsoever. We left and found a beautiful place with balcony and a huge pool, gym, full restaurant and poolside bar for only slightly more.