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Arima Onsen Gekkoen Yugetsusanso

4.0 star property

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Photo gallery for Arima Onsen Gekkoen Yugetsusanso

Hallway
Property entrance
Public bath
Japanese Western Room (can't serve dinner after 8 PM checkin) | Private spa tub
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
318 Arimacho, Kita-ku, Kobe, Hyogo-ken, 651-1401
  • Place, Arima Onsen
    ‪1 min walk‬
  • Place, Arima Main Road
    ‪4 min walk‬
  • Place, Kin no yu
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪104 min drive‬

Room options

View all photos for Japanese Room 8 Tatami Mats (can't serve dinner after 8 PM checkin)

Minibar, iron/ironing board, free WiFi, bed sheets

Japanese Room 8 Tatami Mats (can't serve dinner after 8 PM checkin)

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Room 10 Tatami Mats (can't serve dinner after 8 PM checkin)

Minibar, iron/ironing board, free WiFi, bed sheets

Japanese Room 10 Tatami Mats (can't serve dinner after 8 PM checkin)

  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Room (can't serve dinner after 8 PM checkin)

Japanese Western Room (can't serve dinner after 8 PM checkin) | Minibar, iron/ironing board, free WiFi, bed sheets

Japanese Western Room (can't serve dinner after 8 PM checkin)

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

View all photos for Japanese room Room only

Minibar, iron/ironing board, free WiFi, bed sheets

Japanese room Room only

  • Mountain view
  • Sleeps 4
  • 1 Single Futon

Similar properties

Exterior
Arima Onsen Gekkoen Korokan
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 74 reviews
Arima Onsen Gekkoen Korokan

About this property

Arima Onsen Gekkoen Yugetsusanso

Riverside ryokan with a full-service spa, near Arima Onsen
A full-service spa, a restaurant and free self-parking are available at this ryokan. WiFi in public areas is free. Other amenities include a ballroom. Housekeeping is not available.
Arima Onsen Gekkoen Yugetsusanso offers 40 air-conditioned accommodations, with a hairdryer. Guests can surf the web using complimentary wireless Internet access. Fridges and minibars are provided. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between 6:00 AM and midnight.

During your stay at Arima Onsen Gekkoen Yugetsusanso, you're just a quick walk from Kin no yu. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to massages at the spa
  • Amenities include a water dispenser
  • On-site recreation includes hot springs
  • Just a 1-minute drive from Arima Onsen and 12 minutes from Mount Rokko
There's a restaurant on site. WiFi is free in public spaces. As a guest of Arima Onsen Gekkoen Yugetsusanso, you'll find a full-service spa and hot springs. Arima Onsen Gekkoen Yugetsusanso also features karaoke, shopping on site, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kobe ryokan.

Arima Onsen Gekkoen Yugetsusanso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • 2 indoor hot springs
  • Full-service spa
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • On a river

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Massage
  • Private indoor bath (no minerals) in communal space
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Arima Onsen Gekkoen
Arima Onsen Gekkoen Yugetsusanso
Arima Onsen Gekkoen Yugetsusanso Ryokan
Gekkoen
Gekkoen Yugetsusanso
Onsen Gekkoen Yugetsusanso
Onsen Gekkoen Yugetsusanso Ryokan
Yugetsusanso
Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusa
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusanso Ryokan
Arima Onsen Gekkoen Yugetsusanso (Ryokan)
Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe

Arima Onsen Gekkoen Yugetsusanso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 27 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door.
Stayed 2 nights in Dec 2019

6/10 Okay

MEI MEI CELIA, hong kong

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not an honest hotel, staff are rude.

Hotel is old, a bit worn out but acceptable. Staff are rude and no one can communicate in English. I booked half board (hotspring dinner and breakfast) for 3 adults and 2 kids under 5 when I made booking. When dinner was served at our room, there's nothing for the 2 kids. I raised my request in the reception, the lady said meals for children are excluded. I argued it's a package for all guests staying here, and there's no special conditions staying meals are not included for kids in the voucher or anywhere when I made the booking. Then the lady said the hotel didn't charge room rate for the 2 kids. I was super made, I searched the hotel with my phone at hotels.com instantly, I showed the lady the price are different with a combination of “3 adults only” and “3 adults + 3 children”. I questioned her and asked her to explain why prices are divergent if the hotel won't charge for kids. She had no words but said ok ok. I never encountered such a rude and deceived Japanese people and service in my more than 10 times’ visit to Japan. I strongly recommend you NOT to stay with them.

6/10 Okay

Jessica, Singapore

Liked: Cleanliness, staff & service, room comfort

Authentic ryokan / onsen exp, dinner is a let down

Booked an overnight stay at the Ryokan as we were passing through from Osaka, which was my husband's first stay at a ryokan. We picked the 10 mat japanese style room, and the room was very spacious including closed balcony area with some seats. We topped up to include dinner service and breakfast, as I wanted my husband to experience a full ryokan experience with in-room dining. However, considering the price we paid, the quality of the kaiseki dinner, while pretty to look at, was rather lacking somewhat in standard to someone accustomed to fine japanese food. We did however opt to book a private family onsen, of which the hotel offers 3 choices - 1 partially open air, and 2 closed ones. We picked the "wine" one - water was literally the colour of red wine, and a good soak. Plenty of other free onsens to try out - some covered, and some outdoor. Only other thing to be mindful is the hotel is rather dated (but still clean), but if you don't mind that, it does make for an authentic ryokan / onsen experience. Far more intimate experience than larger onsen hotels i've tried in Hokkaido. Only reason why rating is lower is because of quality of kaiseki given the price point.

10/10 Excellent

Grace77bristol, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for relaxation

Situated beside the river, the surrounding atmosphere is so calm and beautiful. The room is spacious with traditional Japanese decoration. You can try on Japanese yukata provided by the hotel. We had the dinner in our room. The best part goes to the hot spring. It is particularly wonderful to enjoy the outdoor onsen.

8/10 Good

Agatha, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Relaxing

10/10 Excellent

Alvin Ng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent onsen getaway

A beautiful and authentic little onsen that is value for money. The rooms are comfortable and some of the rooms are even able to tap onto the free wifi network at the hotel lobby. This is definitely the onsen to go to in Japan. Many people including myself, specially made the trip down to the onsen from Osaka. 5 stars for the onsen!

10/10 Excellent

Dreamliner, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent services

We arrived late about10:30pm because our flight to Osaka delayed and the car navi a little good in English but finally we arrived they still waiting for welcome with traditional Japanese dinner, peach Sake was impressive and wonderful I/we will go back again....

10/10 Excellent

miki, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Beautiful Ryokan to experience authentic Japanese style accomodation in the heart of Arima hot springs area. I called the hotel and the shuttle bus came to pick us up from the train station within 5min. The building was old, which adds its traditional atmosphere, but our room was very clean. Several different baths to choose from, we also booked two of their private baths with views in advance(with extra charge), the limit of 40min is a little too short but we really enjoyed it. There was also a small bath tub in the room which we never needed to use. We chose to have dinner in our room, it was amazing! Great food and great service. We were both very happy with our stay.

10/10 Excellent

G, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

could have been perfect

the food served in this onsen hotel is superb. so are their female staff. biggest let down are their male front desk staff. while their pick up service is efficient, the male greeter did not even bother to help with the bags on arrival. he only did so reluctantly when asked to help a female passenger. same thing happened on departure. another male door staff did not assist the female guests when they obviously struggled with their luggage. very unbecoming for a top class Japanese hotel!

6/10 Okay

Verified traveller

8/10 Good

Denise

Liked: Cleanliness, staff & service, room comfort

pleasant stay

It was easy to get to this hot spring hotel from Osaka. We took the express shuttle bus and it only took us around 1 hr one way. Hotel staff was very nice, we were given a free little bottle of sake of our welcome gift. We stayed there on a Thur and it wasn't a lot of visitors so we were able to enjoy the hot spring more privately. Dinner in room was the best part, it totally filled us up and the service was very good. Bedding was also very comfortable. The down side of this hotel is that it's a little dated, it didn't bother us though, it adds into the "tradition feel" of the hot spring resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Jintakan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Huckle

Liked: Cleanliness, staff & service, room comfort
스위트룸 묵음. 석식 호화. 조식 뷔페 빈약. 시설은 걍 인당 14만원짜리랑 별반 안다름. 직원들 친절도는 보통 여타 료칸과 비슷한 정도. 온천 금탕은 괜찮긴 한데 개인적으론 큐슈가 더 나은듯.
Stayed 1 night in Feb 2019

10/10 Excellent

KA CHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

今次入住是和老婆及—對仔女大阪旅行中其中—日入住有馬溫泉.整體酒店給我們的感覺是舒適及賓至如歸，服務人員有善及笑容滿面及樂於解釋我們不明白之處!温泉設備非常好而且可以往姊妹館享用溫泉更是附加價值.膳食方面更加滿意及非常好味， 下次再來有馬一定再入住月光園。
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔한 시설과 매우 친절한 직원

저녁식사와 조식이 포함된 다다미룸에 숙박하였는데 가이세키 요리도 맛있고 특히 직원분들이 모두 너무 친절했어요~ 저녁을 먹고 온천에 다녀온 후에는 이불이 정갈하게 깔려져 있었고, 온천 후에는 목마를 것을 생각해서 얼음물과 차도 센스있게 준비되어 있었습니다. 전체적으로 시설도 깨끗하고 온천수도 굉장히 좋았어서 추천해드리고 싶어요!!
Stayed 1 night in May 2018

10/10 Excellent

Pak Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bi Ju Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店乾淨幽雅，服務人員ㄧ流水準！賓至如歸！餐飲充滿驚喜！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

傳統日式旅店

Traditional JP hotel, has good hot spring. Good food kaiseki. Could stay two nights for hot spring

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
제 경제능력에는 비싼 숙방이였지만 돈이 아깝다는 생각은 안들었읍니다.

8/10 Good

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因房間不多,人客數量有限,浸溫泉時可享寧靜.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
整體都OK.食物好豐富...........................................................

6/10 Okay

KA CHUN, 香港

Liked: Cleanliness, staff & service

有點失望！

落巴士到市集後致電酒店，很快就有舒適的專車接送到酒店，服務員態度非常好，酒店內有優惠購買來回六甲山的纜車。 今次訂了兩間房間，房間方面，兩間房的空間大小及陳設不一，房間較細及開始變舊。房內是舊式的暖氣機，溫度控制比較困難。最需要改善就是廁所的氣味問題，亦是意想不到的嚴重失誤。 膳食方面，晚餐都算豐富及美味，早餐可加以改善。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort