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Candeo Hotels Kobe Torroad

3.5 star property

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Photo gallery for Candeo Hotels Kobe Torroad

Reception
Daily buffet breakfast (JPY 2200 per person)
Property entrance
Building design
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-8-8, Sannomiya-cho, Chuo-ku, Kobe, Hyogo, 650-0021
  • Place, Meriken Park
    ‪7 min walk‬
  • Place, Kobe Tower
    ‪12 min walk‬
  • Place, Kobe Harborland
    ‪14 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪96 min drive‬

Room options

View all photos for Queen Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Queen Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

King Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Corner Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Queen Room for 1 person, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Queen Room for 1 person, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Run of House

Premium bedding, desk, iron/ironing board, free WiFi

Run of House

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for King Room for 2 people, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

King Room for 2 people, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room for 2 people, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Queen Room for 2 people, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Twin Room for 2 people, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Corner Twin Room for 2 people, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room for 2 people, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room for over 2 people, Non Smoking

Deluxe Twin Room for over 2 people, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Twin Room for over 2 people, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Run of House for 2 people, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Run of House for 2 people, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Candeo Hotels Kobe Torroad

Hotel with a restaurant, 8-minute walk to Meriken Park
Along with a restaurant, this smoke-free hotel has a sauna and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Candeo Hotels Kobe Torroad offers 160 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and children's slippers. This Kobe hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor public bath.
Our customers tell us that they enjoy the overall property condition at Candeo Hotels Kobe Torroad. During your stay, you're just a quick walk from Sannomiya Shrine. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes a sauna
  • 8 minutes by foot from Meriken Park and a 2-minute drive from Kobe Harborland
There's a restaurant on site. Public spaces have free WiFi. A sauna, a vending machine, and complimentary newspapers in the lobby are also featured at Candeo Hotels Kobe Torroad.

This 3.5-star Kobe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Candeo Hotels Kobe Torroad has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 10:00 PM (JPY 2,300 per night); reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 14 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is served in five time slots starting at 6, 7, 7:45, 8:45 and 9:30 AM daily which is available on a first come first served basis. The schedule may be changed depending on hotel occupancy.
The offsite parking lot is closed daily from 10 PM to 8 AM the next day. Guests may not enter or exit the parking lot during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children
  • Nearby parking fee: JPY 2300 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Torroad Hotel
Candeo Hotels Torroad
Candeo Hotels Kobe Torroad Kobe
Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Kobe Torroad Hotel Kobe

Candeo Hotels Kobe Torroad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Love the breakfast lounge and food options
Stayed 4 nights in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay convient
Stayed 3 nights in Oct 2025

8/10 Good

Vi

Travelled with family
Liked: Staff & service, property conditions & facilities
Our room has very strong urine smell from the carpet in the corner of the room. Bathroom smells better than the sleeping area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lee

Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Travelled with family and small children
Restroom smelled strongly of urine. Housekeeping services very restrictive- in order to have room fully turned over we had to leave by 9am which was not convenient.
Stayed 6 nights in Sep 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a reasonable size. Enjoyed the ofuro, especially the outdoor bath. Appreciated the laundry facilities. Only downside was that it didn’t really dry the clothes. But hung them in the room and they dried OK. Conveniently close to several train stations.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Onsite onsen open all night. Great location, lots of great bars and restaurants around and well connected. Superior double was very spacious.
Stayed 2 nights in Sep 2025

8/10 Good

Jong Phil, Riverside

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Needs to work on cleaning and maintenance.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
三ノ宮から歩ける距離で買い物やダイニングにもとても便利でよかったです。
Stayed 3 nights in Jul 2025

8/10 Good

mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had originally had an awful smell. The staff was nice enough to switch me to another room. The another room also had the smell but it was manageable. Location is convenient with lots of shops and restaurants around.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy hotel with a free public onsen for all guests
Stayed 2 nights in Feb 2025

8/10 Good

Yuki

Stayed 2 nights in Jun 2025

8/10 Good

Taylor

Stayed 2 nights in Jul 2025

6/10 Okay

Mie

Business traveller
Disliked: Cleanliness
Stayed 11 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very local spot at respectable price
Stayed 2 nights in Jun 2025

4/10 Poor

Ritsuko

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay! Sento was amazing, breakfast was delicious. Staff very good. Excellent job Candeo!
Stayed 1 night in Jun 2025

10/10 Excellent

randall

Stayed 1 night in May 2025

10/10 Excellent

bhagwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great property and a very friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The location is perfect—just a short, easy walk from Kobe Sannomiya Station, with another train station right across the street for easy access to Osaka. The hotel was very clean, and the service was excellent. Everything was convenient and comfortable. Highly recommend for anyone visiting Kobe or planning day trips to nearby cities!
Stayed 3 nights in Apr 2025

8/10 Good

Ojonsano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great centralized location for our trip to Kobe. Easy to find and walkable from all directions. The hotel itself had many options including public onsen, laundry, and breakfast which was nice. Staff was helpful in storing our luggage on the last day which allowed us to explore more. The room itself was small, and the bathrooms felt like we were on a cruise. Small and cramped, but had what you needed. We didn’t stay very long in our rooms due to the size but it was manageable for the two days we were there. Overall nice experience
Stayed 2 nights in Apr 2025

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is handy for chinatown and is walking distance to the harbour area and sannomiya station. Motomachi station is about a 3 minute walk away. The breakfast buffet has a good selection of dishes and the bed was comfortable. Even for a Japanese hotel, the room was very cramped for 2 people travelling with carry-on sized suitcases. As for the onsen - if you have tattoos you can only bathe between 11pm and 3am, which I honestly found quite insulting.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexei

Stayed 2 nights in Mar 2025