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HaoSTAY

2.5 star property

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Photo gallery for HaoSTAY

Terrace/patio
Lobby sitting area
Restaurant
Property grounds
Family Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
251 Funatsu, Fujikawaguchiko, Yamanashi, 401-0301
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Kawaguchi
    ‪11 min walk‬
  • Place, Mt. Fuji Panoramic Ropeway
    ‪13 min walk‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Mountain View (Mt. Fuji)

Twin Room, Non Smoking, Mountain View (Mt. Fuji) | Desk, soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking, Mountain View (Mt. Fuji)

9.6 out of 10
Exceptional
(38 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

Family Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • Sleeps 6
  • 6 Single Futons

Twin Room, Non Smoking, Garden View (Watermelon house)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

HaoSTAY

Hotel with a restaurant, near Lake Kawaguchi
This smoke-free hotel features a restaurant, free Wi-Fi in public areas and a vending machine. Housekeeping is available once per stay.
HaoSTAY offers 37 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and toothbrushes and toothpaste. This Fujikawaguchiko hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at HaoSTAY. During your stay, you're just a quick walk from Yamanashi Gem Museum. Free WiFi in public areas and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Lake Kawaguchi and a 3-minute drive from Fuji-Q Highland
There's a restaurant on site. Public spaces have free WiFi.

This Fujikawaguchiko hotel is smoke free.

HaoSTAY has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • A restaurant

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HAOSTAY Hotel
HAOSTAY Fujikawaguchiko
HAOSTAY Hotel Fujikawaguchiko

HaoSTAY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 548 reviews
Rating 8 - Good. 119 out of 548 reviews
Rating 6 - Okay. 36 out of 548 reviews
Rating 4 - Poor. 12 out of 548 reviews
Rating 2 - Terrible. 6 out of 548 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eitan

Stayed 1 night in Sep 2025

8/10 Good

Heidi, Montoursville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located 15 minutes walking from the station and close by a grocery store and food options. The location is prime to see Mount Fuji as long as the clouds don’t obscure the mountain! There is a roof top terrace for viewing. The room was spacious and they do provide new towels daily. The bathroom is the standard Japanese style. There is breakfast available too that is Japanese style. Overall, would recommend to anyone staying in the Mount Fuji area to stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rossitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional view to Mt Fuji from the roof terrace and from some bedrooms. Very helpful and polite staff. The breakfast is not great but is ok. Surprisingly, the hotel restaurant is near the station (15 min walk) but this is ok because the hotel provides transport. The food there is very good. Overall, I would stay in this hotel again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Fraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff ☺️ thank you for the warm welcome. Place was a good stay, lucky for us we had the Mount Fuji view which was just beautiful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and the rooftop terrace with its spectacular view of Fuji (weather permitting) was a lovely bonus
Stayed 1 night in Sep 2025

10/10 Excellent

MARK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel…top to bottom!
Stayed 1 night in Sep 2025

6/10 Okay

Asha

Travelled with family
Liked: Cleanliness
Spacious property with mt Fuji views. It’s a 20 min walk from the train station so inconvenient to get to if you have large bags. Staff were not always helpful and were not transparent about the local pricing options for cabs and other services as we could not take pictures to translate it
Stayed 1 night in Sep 2025

10/10 Excellent

Alexa

Stayed 1 night in Sep 2025

10/10 Excellent

Rocelyn

Stayed 1 night in Sep 2025

10/10 Excellent

steven

Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tu Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice roof Terese’s where we could see Mt Fuji to it best! Love our quiet stay.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Devorah

Stayed 1 night in Jul 2025

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite pleasant stay with a view of Fuji Mountain right from the window. The hotel has shuttle bus to send the guests to the bus station.
Stayed 1 night in Jun 2025

2/10 Terrible

Kristin, Washington

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was OK, but the rooms are pretty terrible. The beds are very, very hard. Our room (103) had broken lights and the toilet smelled like the sewer. The humidity was also very high, like high enough for the clothes we had on to be damp. It was nice having a restaurant on site and the food was completely adequate. But I was shocked for the beds to be so hard because other reviews said they were comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Sundram

Stayed 2 nights in Jun 2025

10/10 Excellent

raymond w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Stayed 1 night in Jun 2025

10/10 Excellent

Qingyuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the train station. Kawaguch lake is within 10 mins of walk from the hotel. Nice roof with view of Fujisan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janaka

Liked: Cleanliness, amenities, property conditions & facilities
Nice and tidy
Stayed 2 nights in Jun 2025

6/10 Okay

Ravi

Travelled with family
Hotel is nicely situated and comfortable. Staff is attentive . However the room and bathroom smell like an open sewer and the hotel has a tinge of sewer smell everywhere. Our room stench was very bad and unfortunately spoilt the feeling of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Venus

Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our room with view of Mt. Fuji! The roof top area was just as great for pictures. Hotel was nice and clean. Staff was friendly.
Stayed 1 night in May 2025

8/10 Good

DONG-PHUONG, La Palma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have many options for dining and near the supermarket
Stayed 1 night in Jun 2025