Un parking sans voiturier gratuit, le Wi-Fi gratuit dans les parties communes et un service de transfert gratuit depuis la gare se trouvent Ă votre disposition dans ce ryokan non-fumeurs. Service de transfert de l'hĂŽtel Ă la gare est disponible gratuitement.
Rakuyu propose de nombreux services de choix comme un distributeur d'eau. Vous profiterez de l'accĂšs gratuit au Wi-Fi dans les espaces communs. Vous pourrez profiter d'un service de transfert depuis la gare et d'un service de transfert de l'hĂŽtel Ă la gare gratuitement. Un parking en libre-service est disponible.
Old hotel. Welcoming staff
Traditional room furniture damaged. Futon extremely thin, even if put 2 over each other. Fantastic lake view with sunset.
Thin walls, could hear people walking in room over us.
Bathroom had strong urine smell. No ventilation in shower.
Varied breakfast but nothing western.
Awful coffee at reception.
Do not.recommend
Personnel is amazingly polite and helpful. Dinner and breakfast is an awesome discovery of Japanese gastronomy.
Views from hotel lobby and room is breathtaking. Highly recommended
The staff were lovely and the hotel was amazing. I would definitely come back and stay for longer, shame we were only there for 1 night! The views were insane.
Service was excellent and the breakfast and happy hour was the best I have ever experienced in this price range. The only downside is the location on a hillside and the walk up the hill is pretty steep and not for anyone too elderly.
We choose the perfect location staying at Rakuyu. The room was beautiful the view overlooking the lake was picture perfect. The onsen was very clean and very relaxing. I would stay again.
The staff was very friendly and helpful. Our room was amazing and the hotel was centrally located. The complimentary breakfast, cocktail hour and heavy appetizers were great! We had a wonderful time at Rakuyu and would highly recommend this hotel.
Beautiful views and at walking distance to funicular, the Ryokan was clean and had a gorgeous view of the lake as advertised. The Onsen were well attended, very clean and peaceful. The lounge was very nice, had plenty of food and variety. My only complaint is that the staff doesnât inform guests of available tours - there was one tour available to stargazing and we did not find out until the next morning when we were leaving for example, they have no dinning recommendations and donât seem too happy to come pick you up with the shuttle, kind of frowning and upset, they donât even greet you.