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Grand Hill Residence

4.0 star property

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Photo gallery for Grand Hill Residence

Outdoor pool
View from property
Superior Sea View | Premium bedding, Select Comfort beds, desk, soundproofing
Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
58/9 Moo 4, Tambol Maenam, Koh Samui, Surat Thani, 84330
  • Place, Santiburi Samui Country Club
    ‪3 min drive‬
  • Place, Pralan Ferry Pier
    ‪4 min drive‬
  • Place, Ban Tai Beach
    ‪5 min drive‬
  • Airport, Samui Intl. Airport (USM)
    ‪22 min drive‬

Room options

View all photos for Superior Garden View with no Balcony

Superior Garden View with no Balcony | Premium bedding, Select Comfort beds, desk, soundproofing

Superior Garden View with no Balcony

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Sea View

Superior Sea View | Premium bedding, Select Comfort beds, desk, soundproofing

Superior Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View | Premium bedding, Select Comfort beds, desk, soundproofing

Junior Suite, 1 Bedroom, Sea View

  • Sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Sea View

Fridge, coffee/tea maker

Family Suite, 2 Bedrooms, Sea View

  • Sea view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Jacuzzi Sea View

Premium bedding, Select Comfort beds, desk, soundproofing

Deluxe Jacuzzi Sea View

  • Sea view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is CHF 45
includes taxes & fees
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About this property

Grand Hill Residence

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Grand Hill Residence offers 33 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate dining areas. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and slippers.

This Koh Samui hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Grand Hill Residence, you'll be within walking distance of Santiburi Samui Country Club. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 8 minutes by car from Fisherman's Village and 12 minutes from Bangrak Pier
  • Free beach and local-area shuttle service
A private beach is featured. Grand Hill Residence offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hill Residence. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This poolside restaurant specialises in Thai cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 200 for adults and THB 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hill Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 200 for adults and from THB 100 for children
  • Airport shuttle fee: THB 500.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Grand Hill Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hill Residence
Grand Hill Residence Condo Koh Samui
Grand Hill Residence Condo
Grand Hill Residence Koh Samui
Hill Resince Condo Koh Samui
Grand Hill Residence Hotel
Grand Hill Residence Koh Samui
Grand Hill Residence Hotel Koh Samui

Grand Hill Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 105 reviews
Rating 8 - Good. 39 out of 105 reviews
Rating 6 - Okay. 17 out of 105 reviews
Rating 4 - Poor. 9 out of 105 reviews
Rating 2 - Terrible. 9 out of 105 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Slidt badeværelse , værelsedøren med defekt lås, personalet gået i stå, sikkert grundet manglende gæster
Stayed 6 nights in Apr 2019
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hideaway.

Great staff who were very helpful. Fantastic views and very spacious rooms but the hotel appears to be out of the main thoroughfare , but the staff will arrange a taxi for very little cost to get you everywhere in Samui. A lovely experience and the manager, Kat is great.
Stayed 10 nights in Dec 2018
Verified

6/10 Okay

Andrew

Liked: Cleanliness

Needs some TLC

The hotel is a little dated and needs some TLC to get higher ratings. A lot of light bulbs not working and tiles missing in the pool etc. We were on the 5th floor and had a great view of the mountain and also could see the sea. You’ll want to hire a scooter here but note you MUST leave your passport with the hotel. We didn’t have any issues but we’re a little unsure about leaving a passport with them.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set on a Hill

We like to be just off the beaten path and this place was perfect. Set on a hill in a quiet area, the views were great but not right on the busyness of the beach. The main road was only a km away. The staff was VERY helpful and friendly and the food in the restaurant was delicious.
Stayed 11 nights in Feb 2018
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking Hotel

Loved it! Was greated with tea and wipes to freshen up. The hotel was beautiful and the staff was always attentive and very helpful. I would definitely stay here again!
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell!

Bra hotell med nydelig utsikt mot havet. Bassenget er litt slitt, men i fortsatt god stand! Fine rom og flott restaurant/uteområdet.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* quality, excellent value for money

Great hotel with very friendly service, excellent value for money. The room was above average standard with excellent amenities. Very close to local motorbike rental so very easy to get around. Fantastic pool and bar and staff are very attentive and always available to help.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Ang

รร บนเนินเขา เงียบสงบ ห้องกว้างขวาง

ทางเข้า รร ไม่มีป้ายบอก ต้องเปิดกุเกิลนำทาง และต้องขับขี่รถไป เพราะอยู่ในซอยลึก รร เงียบสงบดี ห้องพักกว้างขวาง พนักงานก็เป็นกันเอง
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best accommodation ever

Most amazing accommodation - lovely staff, breathtaking views from our level, the pool was amazing and the view from it was breathtaking. Our room was huge and very clean. Would love to come back. Best hotel I have ever stayed at!!
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irresponsible staff, unhelpful, ruined my clothes

First, I was in a moped accident where a local Thai man hit me and had to go to the ER. The concierge were adamant that I need not contact the police because they say they're no help to foreigners.they told my driver not to take me but I insisted and I went anyway and the police were very helpful and even was able to get video footage of he accident. Second, I gave them a pair of RL leather shorts to fix the clasp but the concierge gave it to laundry and ruined it along with my other laundry. Suddenly they don't understand my English. It was a $350 shorts and they tried to say that they're my friend and sorry. Sorry just doesn't cut it when I already pay more than avg for their taxi service everyday. There is nothing to do in the area so i ended up paying 800 baht to go to lamai and 500 to chaweng when it's actually cheaper to hire public taxi. Everything they offered me, as a "friend" was way more expensive than if I went elsewhere. Save your money and holiday spirits and go elsewhere. I was never compensated for my shorts.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

nola

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location and amazing views

Meeting with staff on arrival was very welcoming and pleasant, Giff was just so easy going and professional, made us feel at ease, nothing was a problem for her what ever we wanted our needs were meet, can't praise her enough, and Ay was another lovely lady very good at her job, all the staff were great. We were very well looked after.
Stayed 9 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUGS , false advertising and bad management

When we arrived, we notice the hotel looked significantly different. The furniture in the front was not there , the pool was run down and there was no restaurant. Also there were plates filled with dead cockroaches in the hallways. We ignored it , and moved onto our room. We soon realized we didn't have plumbing in the bathroom and did not get offered an upgrade until I asked for a refund. They expected us to stay in the room with a broken sink and no running water. The room they tried to upgrade us to had no roof over the bathroom which resulted in it being infested with bugs and lizzards. We said no and I insisted to stay somewhere else. After I got in a argument with the manager over the phone(stating that this was not what I paid for) she repeatedly refused and said no refunds. Then she proceeded to tell me I had to go through Expedia. After hanging up on me, the front desk lady once again upgraded our room to their master suite where There were cockroaches in the bathrooms as well as under the couches and bed. The doors to outside didn't close properly and the kitchen was dirty . I tried to call Expedia using my hotel room phone and the front desk phone , but they do not allow calls outside Thailand. The manager avoided Expedia when they called (even tho I just spoke to her). After booking with someone else I herd the girl on the phone with the manager asking to get us a cab. We still have not receive any refund due to the owners avoiding Expedia. Do not stay here !
Verified

2/10 Terrible

Sendrine

Disliked: Property conditions & facilities
Nous avons passé un bon séjour le personnel très à notre écoute par contre hôtel très mal entretenu car nous sommes restés coincé dans l ascenseur dans le noir sans pouvoir utiliser l appel au service technique avec deux enfants qui ont eu très peur heureusement que nous avions la lumière sur nos téléphone coincés plus de vingt minutes nous avons tape pour être entendu et la on a essayé de nous sortir avec un porte manteau et une barre de fer qui a est tombé a deux centimètre de nos pieds il n arrivait pas à utiliser la clé pour ouvrir les portes donc hôtel très mal entretenu c est inadmissible donc je ne recommanderais pas cette hôtel a des familles mêmes si le personnels est très gentils
Verified

2/10 Terrible

nick

Disliked: Staff & service, property conditions & facilities

Isolated

I donot understand how Expedia would recommend a hotel like that to anyone
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

grand hill residence

Placed in quiet area,near mountins,excellent service,clean apartment,nicemanagment.I recommend this hotel for everybody.[families,couples....].Also near beaches,shopping,pubs to dine.Just better you have to rent automatic moto cycle[1 day 150-200 Bht],you get another funny and easy transport to discovery Koh Samui
Verified

4/10 Poor

Robert

Disliked: Staff & service
Hatten kein Warmwasser u. wifi, obwohl das Hotel gut ausgestattet ist. Wir bekamen einen zweiten Zimmerschlüssel nur zum duschen? Kein Zimmertausch!!! Kein Wifi im ganzen Hotel!!! Das war ein übler Scherz!
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not as advertised. 3 star maximum!!

i booked this hotel to spend my last night in koh samui after a 3 month trip here with my girlfriend. we checked in mid afternoon and headed out to see the sunset and have some dinner. we booked a deluxe jacuzzi seaview room,advertised with a king size bed with premium bedding, cable tv with premium channels, in room climate control.on returning to the room in the night time, we went out onto the balcony.the light for this didn;t work.in fact,6 out of the 8 light switches in the room did not work. with the lights of koh phangan in the distance, i went to run my girlfriend a bath.the water was cold and barely came out of the tap.the wash basin and shower produced only cold water. i called reception and the lovely lady immediately came to the room, in the meantime, i had switched on the tv. only 4 channels worked. the lady couldn't get the jacuzzi to work. the water in our bathroom was still cold. i asked if we could change rooms. the room next door was available, but on inspection, was much smaller with a queen size bed a tiny shower and a small balcony. obviously the spec for this room was much lower than what i had booked and paid for, but no other alternative was offered. the hotel was empty, however i was told no other alternative room could be found. the offer was for us to check out and book another hotel???!!!! at 9.30pm! this level of service for what is allegedly a 4* hotel is simply unacceptable.
Verified

10/10 Excellent

Ellinore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bo här!!

Superbra hotel med bra service och hög standard!
Verified

6/10 Okay

guillaume

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Vraiment moyen!

Nous avion réserver une chambre avec jacuzzi vue sur la mer. Arrivée : -pas d'eau chaude ! -pas de lumière sur la terrasse. -Draps qui sentaient mauvais Et En reponse : on verra ca demain . Ok donc 1ère nuit sans pouvoir se doucher apres avoir passer la journée complète de trajet (avion,bus,bateau) et avec la chaleur je vous laisse imaginer qu'une douche aurais étais appréciable. Le lendemain ne trouvant pas de solution (sûrement faute de personnel ) on nous a quand même changé de chambre. Chambre dans laquelle nous avions bien le jacuzzi que nous avions pris en option , mais que nous n'avons pu utiliser car la réceptionniste nous a expliquer qu'il fallait remplir le jacuzzi avec tuyau de douche situé a 1 m de là .(super) Sauf que : -pas de pression -impossible davoir de l'eau tiède ( ou brûlante ou froide) 3 ème jour . Nous arrivons pour déjeuner. Mince! Aucune table de disponible . Seule solution que l'on nous propose déjeuner dans la salle d'attente de l'accueil sur une table basse . Et je passe des détails -manque de personnel car réceptionniste obligé de servir le petit déjeuner ) -wifi aléatoire -bâtiment pas entretenu (1 ascenseur sur 2 qui fonctionne. ) -draps pas changé durant notre séjour (10jours) Bref travaillant dans l'hôtellerie et la restauration nous sommes compréhensifs et pas particulièrement exigents nous aurions voulu un minimum de prestations et de standing au vu du prix payé. 1ère et dernier expérience dans cet hôtel .
Verified

2/10 Terrible

Janey

Disliked: Property conditions & facilities, room comfort

Rats no TV no internet

No-one stayed in the hotel it was empty. No-one collected me from the airport having advertised transport available. lied about internet access all the time everything was tomorrow parts engineer I was the only person there no lighting at night lift got stuck on 5th floor I was alone all night terrifying I left after 4 days of no hot water staff spent the day smoking in corridors instead of cleaning the room I asked for a refund this was refused
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Normales Hotel in Noblerer Gegend

Hotel ist auf einem Hügel weg vom Strand und der Stadt. Personal was sehr sehr hilfsbereit und zuvorkommend, Hotel selbst jedoch in einem guten jedoch nicht sehr guten zustand. Hatten Geko im Zimmer und die waren überall. Personal TOP Shuttle zum Strand TOP Hotel allgemein GENÜGEND Fazit, wer sich Schweizer Standard gewöhnt ist sollte nicht mit allzu viel rechnen.
Verified

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel and value

So nice hotel, it seems to be in the middle of the jungle because of huge gardens and trees. Outstanding view in the higher floors.
Verified

4/10 Poor

Pia Krogh

Disliked: Cleanliness, staff & service, property conditions & facilities

Mangel på service og rengøring

Service på stedet var næsten ikke tilstede p.g.a. personalet havde hver i sær for mange opgaver og løste derfor ingen af dem tilfredsstillende. Personalet var venligt og smilende men virkede ikke engageret og havde ikke evnerne til at være sådan et sted. Ikke et sted vi vil anbefale.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett underbart hotell uppe på berget utanför Maenem. Perfekt för dig som har egen bil eller moppe. Bra standard, otroligt stora rum och fantastisk omgivning bland palmerna.
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lækkert hotel med store værelser.

Ligger lidt øde, men godt udgangspunkt til udflugter. Dejligt personale og hjælpsomt med alle ens ønsker.