We were in bungalow #47, which is surrounded by trashes and dirt. We had the feeling being in a recycling center ! The sink was totally clogged.
Last but not least, the personnel at the front office were totally unfriendly, in particular what seems to be the manager of the resort (other staff out of the front office was nice). During our 3 weeks trip in Thailand we were never received like this.
The food in the restaurants was average.
Apart of that, view was very nice and located close to the beach...
We'll never go back to this resort for sure.
Nice little room with incredible view !!! Just amazing. Go to the second beach by just following the path all the way (donât stop at the first beach) donât forget your snorkeling equipment
Quarto amplo, vista linda, praia deliciosa, bom restaurante.
Dificuldade de deslocamento para quem nĂŁo dirige moto.
Sentimos falta de cadeira ou poltrona no quarto e de local para acomodar roupa e bagagem. A ĂĄgua do chuveiro poderia ser um pouco mais generosa.
First of all, the property is not accessible. There is a big hill separating it from all of the restaurants and shops so you have to taxi everywhere or hike up a mountain. Also the hotel staff seemed like they had no idea whatâs going on. Every question I asked them was met with I donât know or no response. For example, the air conditioning broke and I called the hotel five times and no one every picked up. Also the door was locked with a padlock. Moreover, a strange man left his sweaty t shirt in our room???? Again tried to call the hotel to address it but there was no response. An extremely inappropriate situation. The sheets were stained and never changed. Would never stay here again or recommend it to anybody.
Villas were well maintained. Food was good. View was lovely from the patio. The whole resort was well maintained. Access to Taatoh private beach and Freedom Beach (50 baht to visit if not staying at the resort). Staff was friendly. Stayed here 9 nights and would return. Scooter rental available onsite - likely to get charged for minor scrapes and dings upon return. The cash deposit (chose this instead of leaving passport with them) was 7000 baht and got maybe 1000 baht back.
Helt utrolig smuk udsigt fra vores lille hytte.
Stranden foran hotellet er meget lavvandet og til tider plumret. Stranden bagved resortet - Freedom Beach er skĂžn med lidt dybere vand. Godt at snorkle sted. Der er kun dĂŠk stole, ikke solstole. Hotellet tilbyder afhentning ved fĂŠrgen, og kĂžrsel tilbage nĂ„r dit ophold slutter. Morgenmaden er lidt en skrabet version. SĂžd personale, dog er den â ĂŠldre â dame i receptionen en negativ model. Hotellet har taxi kĂžrsel fra hotellet, og i nogle tilfĂŠlde kan man via WhatsApp aftale afhentning igen mod betaling. Hvis man ikke lejet scooter, sĂ„ kĂžrer man meget i taxi / Ă„ben lad bil rundt pĂ„ Ăžen. De har faste priser pĂ„ 100 bat pr. person.
The Manager at this property should be fired. I arrived at the pier and was picked up with a sign with my name on it. At check in I gave them my passport. They took me and another family with a child to room 002. There were 2 rooms with a shared deck. I thought this was strange because I booked a deluxe room and the photos on Expedia showed a private deck. I went to lobby and told her I think Iâm in the wrong room. She yelled at me! No you booked a family room. I said no I did not, she said yes you did. I said I want to be moved. She said no I cannot the hotel is full and the entire island is full. I went and spoke with her every morning and she refused to move me. On the morning of my last day after being there 4 nights I went on the website and looked at the pictures of all the rooms. The room I was in 002 was The family room. The 2 rooms were together as the family room. So they put me in someone elseâs room and sold my deluxe room to someone else. Not only did they screw me but they screwed the family that was supposed to have the entire place to themselves. I went to desk she yelled at me what is wrong now you here so early, it was 7am. I told her that I new I was sharing the familyâs room and told her I was leaving and I wanted a full refund! She said I did not know you were a American? Anyway I got a refund and left, Beware. She did not refund me the money Expedia earned so thatâs something I have to deal with next! Unbelievable
Dejligt vÊrelse (bungalow) pÄ pÊle. Fantastisk udsigt fra altan.
Meget skygge pÄ strand grundet trÊer og mange gÊster udefra der larmede og fyldte. TÊt pÄ Shark Bay 1 og 2, der dog skal besÞges tidligt inden stranden fyldes.
Fint stÀlle med underbar utsikt men dÄlig frukost
Fin bungalow med underbar utsikt. Frukosten var inte sÄ bra, kunde fÄ finnas flera sorters bröd, pÄlÀgg, grönsaker som t.ex. gurka och paprika till smörgÄsen vore bra. Bacon vore ocksÄ bra om det fanns. Fanns endast en sorts marmelad t.ex. Personalen trötta och man fick intrycket att allt var jobbigt. Bra med tillgÄng till freedom beach, mycket vacker omgivning. Restaurangen vid Freedom beach, bra. Personalen dÀr trevliga och flitiga.