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The Park Kolkata

5.0 star property

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Photo gallery for The Park Kolkata

Reception
Restaurant
Terrace/patio
Exterior
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17 Park Street, Kolkata, West Bengal, 700016
  • Place, New Market
    ‪10 min walk‬
  • Place, St. Xavier's College
    ‪11 min walk‬
  • Place, U.S. Consulate General Kolkata
    ‪15 min walk‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪45 min drive‬

Room options

View all photos for Residence Room

Minibar, in-room safe, desk, laptop workspace

Residence Room

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury King Room Only

Minibar, in-room safe, desk, laptop workspace

Luxury King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Premium King Room Only

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room Only

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Half Board

Minibar, in-room safe, desk, laptop workspace

Deluxe King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury King Half Board

Minibar, in-room safe, desk, laptop workspace

Luxury King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Premium King Half Board

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Residence Room Half Board

Minibar, in-room safe, desk, laptop workspace

Residence Room Half Board

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Premium King Room with Breakfast

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Room with Breakfast

  • 24 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King with Breakfast

Minibar, in-room safe, desk, laptop workspace

Deluxe King with Breakfast

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury King Room with Breakfast

Minibar, in-room safe, desk, laptop workspace

Luxury King Room with Breakfast

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Park Kolkata

This smoke-free hotel features a full-service spa, an outdoor pool and a poolside bar. Free WiFi in public areas and free valet parking are also provided. Additionally, a sauna, a conference centre and a hot tub are on-site.
The Park Kolkata offers 149 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Aura has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at The Park Kolkata, you're just a quick walk from Asiatic Society. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy drinks at the pool bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, aromatherapy or massages at Aura
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Asiatic Society and 10 minutes on foot from New Market
  • Airport and train station pick-up shuttle service available for a fee
The Park Kolkata offers its guests a full-service spa, an outdoor pool, and a hot tub. You can enjoy a drink at the pool bar. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1507 square feet (140 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the luxury The Park Kolkata. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free.

This 5-star Kolkata hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: INR 1,460.88 for adults and INR 1,460.88 for children
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (1,507 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 1460.88 for adults and from INR 1460.88 for children
  • Airport shuttle fee: INR 2301 per vehicle (one way)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Park Kolkata offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Park Kolkata
Kolkata Park
Park Kolkata Hotel
Park Hotel
Park Kolkata
Park Hotel Kolkata
The Park Kolkata India/Kolkata (Calcutta), Asia
The Park Kolkata Hotel Kolkata (Calcutta)
The Park Hotel Kolkata
The Park Kolkata Hotel
The Park Kolkata Kolkata
The Park Kolkata Hotel Kolkata

The Park Kolkata Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 247 reviews
Rating 8 - Good. 76 out of 247 reviews
Rating 6 - Okay. 52 out of 247 reviews
Rating 4 - Poor. 30 out of 247 reviews
Rating 2 - Terrible. 33 out of 247 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Surajit

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I had staying at this hotel they didn’t even gave me a bottle of water after been waiting for one hour .will ever never recommend
Stayed 1 night in Dec 2020
Verified

4/10 Poor

VJ

Disliked: Staff & service, amenities, property conditions & facilities
The front desk reception was poor/unhelpful when I checked in. That said, checkout was a breeze and a pleasant experience, staff was very helpful. Did not like the bathroom - the shower area. And on one of the days, music from the club below was too loud and filtered up to the hotel room and was quite disruptive (this was on Holi I believe)
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Doesn't have a five star ambience. Grandeur was missing.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

MSK

Liked: Staff & service
Disliked: Property conditions & facilities
the location and staff behaviour were highlights but room was stinking like old property and the Furniture and amenities surely need some changes .
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Zee

Disliked: Cleanliness, staff & service
It was just a horrible and worse experience of our lives ever.. When it comes to staying in a five star hotel. The staff had no clue what they were doing. We checked in , got our keys and when we went up to our room.. we swiped the card , door opens and we see a half naked man in the bed jerking himself off !!! We rushed out of the door .. went downstairs to the reception and they were not even sorry... just handed us another key and said it was just a system error. 2nd : we couldn’t sleep all night because they have night club in the same Bldg and it was too loud. 3rd: the bedsheet , pillows everything looked as if never changed, and stinky. Also, we prepaid for two nights but after thai experience we left the first night and decided not to stay the other night.. and we never got our money refunded. I had no energy to argue with the most unprofessional, untrained staff so we decided to let it go. One word : pathetic!
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Ashish Anand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok , nothing extraordinary

Check in requires more than 40 minutes, the in room dining service is pathetic although quality of food is good. It’s a pure business hotel would not recommend any one going out for leisure or couples trip. Mini bar charges are arrogant, can’t even enjoy dinner at their restaurant as they are most of the times booked for marriages or parties
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Cibi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Too much to handle

House keeping and room service calls took a lot of time to arrive . Breakfast inclusion or not was forever confused . Looked like a dis connected system
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Avoid ...try some other hotel

Good location, breakfast and food in general. Run of the mill hotel and poor service! Bathroom was leaky and had water accumulation on floor from leaky faucet! Hidden charges for water bottles!
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a troublesome start, however things got a lot better including complimentary wine and snacks as apology and free drop to the airport. Room service and check in are bit slow though. Love the location and tasty breakfast buffet.
Stayed 6 nights in Oct 2019
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel serves no good
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property. Towels were not cleaned. The floors are not cleaned. It looked like a run down Las Vegas Hotel.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Front desk - reception staff very cordial & hardworking I absoy salute them for their commitment Towards their job & responsibility. They have been squeezed
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Noisy area staff is not prompt. Need improvements in staff services and alertness
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To me it was good. Location was good, food was good and I really enjoy the night atmosphere.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Worldtraveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choice of restaurants is top-notch. Staff was very friendly and professional. Location is great - lot of shopping, entertainment close to the hotel.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Chyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and restaurants especially thai food entertainment amazing the gym spa and pool
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It was wonderful.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Jianhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高级客房不是很新，但是地理位置中心，有酒吧泳池健身房，配套设施不错
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, close to great restaurants, interesting book shops, and Museum. A pleasant way to spend time after a business meeting.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
First of all, I would like to thank Sansmit, the Assistant Lobby Manager. I was very upset at the way I was handled by the young ladies during checkin and their inability and/or unwillingness to resolve the problems I faced on the first night. However, when I brought the issues to the knowledge of Sansmit, he acted on it right away and took care of me extremely well. I can not but thank this gentleman for his help. He is the kind of staff that Park should have. At the end of the day, I am very satisfied and enjoyed my stay at Park thanks to Sansmit. However, I would suggest that Park employs staff that take care of the guests unlike the one’s who proved their ineffiency at taking care of me on my first evening there. I will stay there again if the Park management makes sure that they have the proper staff, whose duty is to take ultimate care of it’s guests. If you run into problems there, please bringit to the management’s notice. They will take care of you. That is what I experienced and commend the manager for taking quick action to satisfy the guest.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Subir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long ago awesome, turned bad, now worse

Hotel Park, Park Street Kolkata Once deemed as Kolkata's iconic hotel. Amazing stay experience. Best in class. Room Booked and paid for- Luxury, Room received- Economy room. No explanation, no refund Check-in: Delay by 30 minutes Electrical sockets: Not working Wifi: Not working Water bottles: Chargeable Food rates are quite cheap here- I ordered TWO DIET COKE cans and signed a bill of JUST Rs 1240. This is definitely iconic. I am definitely staying again!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and modern amenities in the property. Staff are cordial and with smile. Great breakfast and nice night clubs. Overall value for money
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

vIKAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untidy

Not so good.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean facility and friendly staff.
Stayed 3 nights in Apr 2019