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Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 star property

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Photo gallery for Hyatt Regency Hong Kong, Tsim Sha Tsui

Bar (on property)
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Outdoor pool
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
18 Hanoi Road, Tsim Sha Tsui, Kowloon
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Harbour View Twin Room

Minibar, in-room safe, desk, iron/ironing board

Harbour View Twin Room

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Bed Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

Twin Bed Room with Club Access

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Harbour View King Room

Minibar, in-room safe, desk, iron/ironing board

Harbour View King Room

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Bed Room

Minibar, in-room safe, desk, iron/ironing board

Twin Bed Room

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Bed Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

King Bed Room with Club Access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Room

Minibar, in-room safe, desk, iron/ironing board

King Bed Room

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Regency King Suite with Club Access

Minibar, in-room safe, desk, iron/ironing board

Regency King Suite with Club Access

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Executive King Suite with Club Access

Regency Executive King Suite with Club Access | Minibar, in-room safe, desk, iron/ironing board

Regency Executive King Suite with Club Access

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Harbour View

  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Twin Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

Harbour View Twin Room with Club Access

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King Room

Corner King Room | Minibar, in-room safe, desk, iron/ironing board

Corner King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Harbour View King Suite with Club Access

Minibar, in-room safe, desk, iron/ironing board

Regency Harbour View King Suite with Club Access

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Twin Room

Corner Twin Room | Minibar, in-room safe, desk, iron/ironing board

Corner Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

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4.3 out of 5, Excellent, (1000)
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About this property

Hyatt Regency Hong Kong, Tsim Sha Tsui

Eco-certified hotel connected to a shopping centre in Kowloon with an outdoor pool
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Hong Kong, Tsim Sha Tsui. During your stay, you'll be connected to a shopping centre and just a quick walk from Harbour City. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Harbour City and Tsim Sha Tsui Star Ferry Pier
Hyatt Regency Hong Kong, Tsim Sha Tsui offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Hyatt Regency Hong Kong, Tsim Sha Tsui. Parking is available for a fee.

This 4.5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Cafe – This café serves breakfast, lunch and dinner.
Hugos – This restaurant serves lunch and dinner. Open daily.
The Chinese Restaurant – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: HKD 305.80 for adults and HKD 152.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe
  • Hugos
  • The Chinese Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 305.8 for adults and from HKD 152.9 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hotel Hong Kong Tsui Tsim Sha
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong, Tsim Sha Tsui Kowloon
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel Kowloon

Hyatt Regency Hong Kong, Tsim Sha Tsui Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Stayed 10 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
5-Star hotel on every level. Professional staff, large room (we had a corner twin), great buffet breakfast, easy access to public transportation, tons of dining options to fit every budget within a stone’s throw of the hotel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We like the convenient location with MTR under the hotel. The room is good size with view of the harbour and comfortable bed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location for access to a shopping mall and subway station literally an elevator ride down from the hotel. Also within walking distance of the waterfront area. Bars and restaurants are all super close by.
Stayed 4 nights in Mar 2025

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Po Sau

Liked: Cleanliness, staff & service, room comfort

One of the best hotels in Tsim Sha Tsui, HK

The hotel is in a very convenient location, close to Metro and shopping area. The shopping mall K11 is part of the hotel block. There are many restaurants nearby, depending upon your taste. The hotel also offers very nice venues for dining. Guests get 40% discount. We'd come back to stay here next time we come to Hong Kong.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ian

Stayed 4 nights in Mar 2025

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and service

Location is excellent! K11 mall directly below hotel and also MTR station. Lots of eateries around. Harbour is just 5 mins walk away. Only thing I didn’t get a good harbour view from room. Service from concierge is excellent. Only thing properly need to change is the hair dryer. Still using the big and heavy VS hairdryer. Prefer lighter and smaller easy to use. Sound proofing is good as I am a light sleeper. Pillow can be better as it’s a little too soft. I will be back to stay in this hotel when visit HK again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 3 nights in Mar 2025

10/10 Excellent

Hua Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and room is clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge, Honolulu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service and very accommodating. I’ll be looking forward to seeing at this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda, Lompoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Hyatt, staff were super helpful and very nice. The area was very well located and near to many shops and restaurants.
Stayed 4 nights in Feb 2025

10/10 Excellent

DIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- competent staff! Will stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Xiao L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything is good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay and service

Service was lovely! Ben Chan at guest services took great care of us and helping weigh all our heavy luggage multiple times to ensure we did not go over the limit. The location was walking distance to train station and many popular food spots. We loved our stay aside from the cigarette reeking elevators and lobby.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Huyen

Stayed 4 nights in Dec 2024

8/10 Good

paul ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

winston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Ho Chee

I am extremely disappointed with my recent stay at Grand Hyatt (Hong Kong), especially considering the high cost of the stay and the hotel's 5-star rating. Upon arrival, I was surprised to find that basic amenities like a personal care kit were not provided, which I would expect at a hotel of this caliber. This was just the beginning of a frustrating experience. The worst part of my stay occurred at check-out. I was falsely accused of using a comb and shaver that I never used, and I could not even find these items in the room. The staff insisted that I would be charged for them. After returning to my home country and reviewing the invoice, I discovered that the charge was actually for a shower cap, which we did use. While the charge itself was correct, the entire experience was handled poorly and left me feeling stressed and frustrated. Given the combination of poor service, incorrect accusations, and the lack of attention to detail, I can confidently say that I will never be returning to this hotel. The overall experience was a huge disappointment, and I would not recommend this hotel to others.
Stayed 2 nights in Dec 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and location is very good.
Stayed 8 nights in Dec 2024