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CONRAD Comfort Hotel****

4.0 star property

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Photo gallery for CONRAD Comfort Hotel****

Restaurant
Reception
Terrace/patio
Apartment | Desk, laptop workspace, blackout curtains, soundproofing
Apartment | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
29a Josepha Conrada, Kraków, Malopolskie, 31-357
  • Place, International School of Polish Language and Culture
    ‪19 min walk‬
  • Place, Main Market Square
    ‪7 min drive‬
  • Place, Wawel Castle
    ‪11 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪11 min drive‬

Room options

View all photos for Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment

Apartment | Desk, laptop workspace, blackout curtains, soundproofing

Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

CONRAD Comfort Hotel****

Hotel in Kraków with spa services and 24-hour front desk
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and conference space. Change of towels is available on request
CONRAD Comfort Hotel**** offers 66 accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, and bidets.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
During your stay at CONRAD Comfort Hotel****, you'll be close to Main Market Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from Main Market Square and 11 minutes from Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2605 square feet (242 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly CONRAD Comfort Hotel****. Free self parking is available.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
CONRAD Comfort Hotel**** has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 60 for adults and PLN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (2,605 square foot of space)

Outdoors

  • Garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 60 for adults and from PLN 60 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
CONRAD Comfort Hotel**** offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Conrad Comfort
CONRAD Comfort Hotel**** Hotel
CONRAD Comfort Hotel**** Kraków
CONRAD Comfort Hotel**** Hotel Kraków

CONRAD Comfort Hotel**** Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Riviera

Stayed 1 night in Sep 2025

2/10 Terrible

Anna

Stayed 1 night in Aug 2025

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like easy access from the motorway and a convenient distance to the city centre and the airport. The restaurant kitchen closed at 21 pm, which makes it a challenge for later arrivals. The shower in the bathroom is quite old and has low pressure.
Stayed 1 night in Sep 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New favourite spot

Super nice and clean, great family stay, and good value. The location is residential so nice and quiete. Lovely breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ihor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for your support.

Stayed 3 nights in Aug 2023

2/10 Terrible

Renata

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

li

Business traveller, Travelled with group
Disliked: Staff & service, amenities
When I arrived the hotel around 6pm. The front desk staff told me their can’t find my reservation in the system,so I contact with Expedia agent many times.When I spoke with front desk again one hour later,their told me their are out of rooms.It’s ridiculous. Eventually the Expedia agent help me check in at the same hotel.I can’t believe the hotel service was so poor. Unforgettable experience
Stayed 1 night in Oct 2022

8/10 Good

Leo

Liked: Cleanliness, property conditions & facilities
Ihan ok hotelli, ei mitään sellaista vikaa miksi en voisi olla siellä jatkossakin. Autolla sinne on hankala päästä, jos ei ole ennen käynyt ja ilman autoa kannattaa varmaan ottaa hotelli lähempää keskustaa. Kävelymatkan päässä oli valtava ostoskeskus, jossa pystyi tekemään ostoksia ja käymään syömässä. Ihan lähellä ei ollut muuta syömäpaikkaa kuin hotellin oma ravintola ja Shellin huoltoasema, jotka nekin oli ihan ok. Bussipysäkki oli myös kävelymatkan päässä ja keskustaan sillä kesti "tovi" matkustaa. Huone oli ihan tasokas, siinä ei ollut mitään valittamista. Hinta-laatusuhde oli ihan hyvä ja riippuen matkan tarkoituksesta saattaa olla hyvä valinta.
Stayed 2 nights in Jul 2025

10/10 Excellent

PATRYK

Stayed 3 nights in Jun 2025

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Stayed 1 night in Jul 2023