See all properties
Entire apartment

Tomasza 26 Old Town Suites

Property class: 3

Choose dates to view prices

Photo gallery for Tomasza 26 Old Town Suites

A person descending a staircase with a blue suitcase, a stone wall, and a framed picture on the wall.
A hotel room with a bed, a desk with a chair, a television, and a waste bin.
A modern bathroom with a glass shower enclosure, a wooden floor, a white toilet, and a sink with a mirror above it.
A modern room with a flat-screen TV mounted on the wall, a desk with a phone, a laptop, and a chair with a patchwork cushion.
A bathroom with a wooden vanity, a mirror, a sink, and a towel rack.

Reviews

8.2 out of 10
Very good

Entire apartment

Sleeps 216 sq m

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Swietego Tomasza 26, Kraków, 31-113
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪35 min drive‬

Room options

Similar properties

Deluxe Studio Suite, 1 Bedroom, City View (number 1) | Interior
Old Town Residence BIS
Kraków City Centre
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 171 reviews
The price is CHF 63
includes taxes & fees
30 Aug - 31 Aug
Old Town Residence BIS

About this property

Tomasza 26 Old Town Suites

A microwave in a common area, a fridge in a common area and concierge services are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. The apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and free local calls are among the other amenities available to guests. Housekeeping is not available.
Air-conditioned accommodation at this apartment offers laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star apartment has kitchenettes with fridges and kitchenware and utensils. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Kraków apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at this apartment building. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This property offers pet-friendly amenities, such as food and water bowls. The apartment offers free WiFi and a kitchenette.
  • Air-conditioned apartment with kitchenette, flat-screen TV and fridges
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Main Market Square and 7 minutes by car from Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tomasza 26 Old Town Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Tomasza 26 Old Town Suites also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star Kraków apartment is smoke free.

Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Shared microwave
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: PLN 50 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 4 floors
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Renovations and closures

The property will be renovating from 10 December 2025 to 2 January 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the apartment will make every effort to minimise noise and disturbance.

Access methods

Key retrieval, private entrance

Pets

  • Pets: PLN 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 99 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

4 Walls Novum House Apartment Krakow
4 Walls Novum House Krakow
4 Walls Novum House
Novum House Tomasza Apartment Krakow
Novum House Tomasza Apartment
Novum House Tomasza Krakow
Novum House Tomasza Kraków
Novum House Tomasza Apartment
Novum House Tomasza Apartment Kraków

Tomasza 26 Old Town Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 83 reviews
Rating 8 - Good. 37 out of 83 reviews
Rating 6 - Okay. 11 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eden

Liked: Cleanliness, listing accuracy
Great place to stay! Located in a very central area. Slight issue trying to get check-in instructions, as I had to chat with a computer automated response before actually speaking to a person, but was able to reach them eventually. Be prepared to walk up 109 steps! Would come back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay

Had a fantastic stay. Bed was comfortable and they had all we needed. Fantastic location
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

VIKTOR

Liked: Cleanliness, property conditions & facilities, communication
Great location, clean secure place
Stayed 1 night in May 2023
Verified review

8/10 Good

Kathleen e

Liked: Cleanliness, room comfort, communication

Be prepared for the many stairs!

Once you climb the many many stairs, it is a good place to stay. The location is excellent. It is quiet and clean.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Easy walking distance into centre of old town, some very nice cafes and bars right on the street next to property but very peaceful neighborhood. There are 5 flights of stairs to walk up with no elevator but it's good to walk off all the pierogi and beer.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and well serviced.. Great location just off the square and with plenty Bars, Cafes etc around…Just beware of the stairs as has no lift and is quite a climb…
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

A

Liked: Cleanliness, room comfort, communication
Great place, great location, just be aware it is 5 floors up without a lift.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

stephen

Great

It was great
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and well priced only downside is the 5 story hike to get to the room as there is no lift. It is nice and quiet well maintained and staff are very friendly and communicate with any issues.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing surprise!

The apartment entrance is not so beautiful but it is quite comfortable and I think it is a very good option to stay at Krakow.
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort

Perfect stay to be in the centre of the action

Amazing apartment just a stone throw away from the main square. Perfect spot to be right in the centre of where all the bars and restaurants are. We walked everywhere from here and was perfect for us. There’s not a lift so there’s a lot of steps to get up to the apartment but that’s just a minor when the apartment itself was so perfect. We were lucky enough to have had a balcony so had a lovely view of the top of the rynek glowny.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Birgit

Liked: Amenities
Disliked: Communication
Could be cleaner. Shower holder not safe. Communication by phone just with AI, no answer via email.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Claire

Liked: Cleanliness, room comfort
Disliked: Communication

Lovely room, check in not easy

Lovely apartment in a run down building, this is to be expected in Krakow. Ignore the state of the building as you enter as the room is absolutely lovely. I was not a fan of the AI phone system, I had to ring the property as they sent all the details in Polish. Check in was very confusing but once I received my email in English it was easy to follow instructions for getting into the room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Fab location, lovely apartment, stressful check-in

Very quirky little property and a fantastic stay overall. Would definitely stay again - room was clean and stylish with a spacious bathroom and generally well-equipped. Location couldn’t be better for exploring Krakow on foot. Just be aware that the room isn’t in a hotel it’s in the top floor of a tenament building. In the end this made for quite a nice tucked-away and kind of authentic place to stay but very different to what I expected when we arrived. Not helped by the fact that we hadn’t been sent a self check-in code and entrance instructions were all in Polish - google translate came to the rescue and a quick call to main reception resolved this really smoothly but just make sure to check they send the code in advance! Apartment itself was spacious and in great condition, bed was comfy and all amenities provided.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Caitlyn

Liked: Cleanliness, communication

Overall good

This property is in a perfect location and good room. Room 502 has an all glass bathroom. It’s stupid if you want to have the window open and go in the shower everyone in the complex will be able to see you and if someone knocks on the door will be able to see straight into the bathroom. *BE CAREFUL OF THE STEPS* I know on the add it states there is no lift however there is 9 flights of stairs which can be tricky when you’ve had a drink haha however apart from this was great
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Justin

Never got a code for the lockbox. Couldn’t get through to the 24/7 helpline number. Had to purchase another place to stay. AFTER we booked and paid for another place to stay, we had someone else call with a Polish number and they got through the helpline. It seems only people will a Polish phone number can actually connect to Novum House helpline. Very unfortunate and frustrating to be left stranded.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Nils

Liked: Cleanliness
Disliked: Communication

AI at its worst

They use AI bot to respond to you even if you call. I wanted to leave my luggage but there was no key in the key box. I called 10 times it was always said somebody is being notified und will call or show up at the premise. Nothing happened. Plus you have to climb 100+ stairs with your full luggage as no elevator exists thru a rather disgusting and run down stairways. Since they have a kitchen in the hallway to your room you will be waken up by the noise if someoene prepares their breakfast, really fun when this happens 6 am...
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
Nice location close to everything in the old town market Square. Lots of stairs but we knew that was what we signed up for. The instructions to find the apt and how to get in were a little confusing and we were not sent the email with our lockbox code as stated in the reservation. We ended up calling and it was rectified. Room is small (like a one bedroom out of an entire apartment) but very clean and modern. Bathroom shower was nice but not very practical or private because it was all glass windows. The only issue we had was that our room door would not lock properly so many of the days we had to sleep or leave everything in the room unlocked which was a bit unnerving. Overall it's a beautiful location close to everything, waking distance.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Daniele

Liked: Cleanliness

Overall good, check-in and communication bad

The apartment was located in good and strategic area. But it was at 5th floor without elevator in old building. Overall opinion is good for me because it was clean, comfortable room and also quite. But the check-in procedure is very difficult first time and it was writtend in only polish language. You'll receive lot of emails regarding procedures to check-in the apartment, and it was mentioned to receive all codes starting from your reservation time and automatically resent each 30mins using automation to guarantee your entry also for last minutes booking. For me wasn't true and I got lot of issues to join my room. Anyway the 24/7 assistance helped me and all issues has been solved, but I spent lot of time for that.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Lauren

Disliked: Communication

Entrance access difficult.

I can't review the property itself because I was unable to get in and we had to stay somewhere else. Most of this is likely due to my own stupidity, and lack of computer knowledge, but they did not send me the information to get into the unit until I was already gone. They could at least put their phone number on the building door or something. I did not take my phone with me because it is old and doesn't work well in foreign countries but it's tiny. Can't replace it. Black comedy of errors, and expensive. Make sure you have entrance info before you get on the plane or cancel the reservation.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schönes Zimmer in sehr praktischer Lage. In meinem Zimmer waren Vorhänge am gläsernen Bad angebracht, was in einigen älteren Bewertungen anders zu lesen war. Gleich gegenüber auf der Straße ist ein kleiner Supermarkt und es ist wirklich alles fussläufig zu erreichen. Was könnte verbessert werden: Ich hatte den Online Check In schon deutlich im Voraus gemacht und dort Info bekommen, die Check In Codes würden am Anreisetag ab 0h verfügbar sein. Leider wurde auf meine Mail vom frühen Morgen nach den Zugangsdaten bzw ob etwas falsch gelaufen sei erst zum Check in Zeitpunkt mit den Infos geantwortet. Also nicht wundern. Infos, die ich bekommen habe, waren alle englisch und gut verständlich.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Roberto

Liked: Cleanliness

Al centro di Cracovia vecchia

Posizione centralissima a pochi passi dalla piazza. Struttura pulitissima e moderna. Un po' scomoda la salita al 5 piano senza ascensore
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Beata

Liked: Cleanliness, staff & service, property conditions & facilities

Put on your climbing shoes

The room itself was amazing in cleanliness, comfort of the bed and futuristic-looking glass bathroom, well equipped. But it is on a very high 5th floor with no elevator, so unless you have a light overnight bag with your pjs and toothbrush, you’ll be sweating hauling your bags up that stairwell. And on a Saturday night it might not be a pleasing climb if someone before you didn’t make it to the nearest loo. Overall a great room for strong young trekkers. View of rooftops around the autumn trees was nice and it was a pleasantly quiet room.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Apartment is on fith floor, no elevator.

Stayed end of September 2019 for four nights. The airport shuttle run is extra cost (that wasn't clear on the website, just advertised as one of the amenities). But do use the shuttle run organised by Novum Hotel reception as it was faultless in every way. Comfortable, on-time and priced correctly. The apartment... Lovely to stay in. You will be in one of four rooms that has its own shower room and toilet. There is a corridor where all four rooms congregate with additional tea making facilities etc. The most important part: The apparent is on the fifth floor with no lift. That means you will be walking up approximately 108 steps to get to your room. There are no amazing views over the city as the windows point inwards to a large courtyard. If you can live with walking up and down the stairwell then you won't have any complaints about staying here. It is minutes from the Market Square and you are right on top of places to eat and drink. Lastly: Go to Krakow. Wherever you choose to stay, just go to Krakow. It is stunning. The Market Square illuminated in the evening is a true delight. You will enjoy your time here. Alex (37)
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

As others have said, it is a long climb. The apartment is on the top floor. It is very nice and clean and bonus, has a washer/dryer combo and wi-fi. There is a small kitchen with a refrigerator and stove but no oven. The biggest problem we had was no air conditioning. It was hot when we were in Poland. Since it is the top apartment it gets more heat during the day. The comfort level with the windows open wasn't bad and there is a fan in the room, but there is a lot of neighborhood noise which you would not hear with the windows shut. In any other time than summer this place would be great or just bring some earplugs. It is walking distance from the train/bus station and a huge shopping center. When you walk outside you are in old town. There are 24 hour stores nearby to get food and drinks. The location and price are excellent.
Stayed 3 nights in Jun 2019