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PURO Krakow Stare Miasto

4.0 star property
VIP Access

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Photo gallery for PURO Krakow Stare Miasto

Lobby sitting area
Front of property
Restaurant
Business centre
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
  • Place, Galeria Krakówska
    ‪1 min walk‬
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪11 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

49-inch LCD TV with satellite channels, TV, tablet

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Twin Room

7.6 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Mercure Krakow Stare Miasto (Old Town)
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,001 reviews
The price is CHF 80
includes taxes & fees
1 Feb - 2 Feb
Mercure Krakow Stare Miasto (Old Town)

About this property

PURO Krakow Stare Miasto

Hotel with a restaurant, steps from Royal Road
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
PURO Krakow Stare Miasto offers 138 accommodations with tablet computers and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
The breakfast at PURO Krakow Stare Miasto gets high marks from our customers. During your stay, you're just a quick walk from Royal Road. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Royal Road and 12 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PURO Krakow Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of PURO Krakow Stare Miasto was completed in October 2020.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
PURO Krakow Stare Miasto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - October 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system and window guards
PURO Krakow Stare Miasto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

PURO Krakow Stare Miasto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 3 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thierry

Stayed 1 night in Oct 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. Staff were attentive and easy to talk to. It was hot in room as air conditioning may not of been available, but had window open whole time. All lights, tv and phone are all connected to tablet. Was there for 2 nights as a solo traveller. Would stay again. 1 min walk to train station, which I took from airport, and less than 10 minute walk to Old Town.
Stayed 2 nights in Sep 2025

10/10 Excellent

maxim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ziemowit

Stayed 1 night in Aug 2025

10/10 Excellent

BEVERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My rating is focused on the hotel's location. The property is ideally situated directly across from a large shopping mall. The charming Old Town is accessible via a leisurely 10-minute walk. During my four-night stay, I consistently observed many people on the streets, including on a Monday evening. The castle is within walking distance, and the picturesque route features numerous churches. The surrounding area boasts a diverse range of exceptional dining establishments, bars, clubs, museums, and other entertainment options. Although the hotel experienced technical issues with the gym, they graciously offered to schedule an appointment for me if needed. Instead, I elected to practice yoga in my room. Traveling to the airport is a significant benefit, with transportation costing approximately $7. To access the airport, simply enter the nearest mall entrance across the street from the hotel, take the escalator down, and follow the signs; the walk is very short. I highly recommend this hotel for its cleanliness, comfort, and convenience
Stayed 2 nights in Sep 2025

10/10 Excellent

SEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that I had a corner room with a weird configuration and was smaller than I was expecting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in excellent condition, great location, good restaurant, very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Dror

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wojciech

Stayed 2 nights in Jul 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across the street from Glowny Train station.

Right across the street from the train station, so very convenient if travelling by train. We arrived to Krakow very late and were very happy to just walk across the street and get checked in to our room quickly. Room was not large, but very comfortable. We would definitely stay again if we return to Krakow.
Stayed 1 night in Aug 2025

10/10 Excellent

purnoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Tatiana

Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and had a good number of options. Staff was friendly. Location next to Centralna and a 10 minute walk from Stare Miastro was excellent.
Stayed 4 nights in Jul 2025

8/10 Good

David, Delray Beach33484

Liked: Cleanliness, staff & service, property conditions & facilities
Parking facility very small, hard to park and VERY, VERY EXPENSIVE
Stayed 3 nights in Jul 2025

10/10 Excellent

SAMIRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Liked: Property conditions & facilities
Disliked: Amenities
Attitude of Staff and customer service is obviously something that is not important in Krakow!
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, HOUSTON

Stayed 2 nights in Jul 2025