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PURO Kraków Stare Miasto

Property class: 4
VIP Access

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Photo gallery for PURO Kraków Stare Miasto

A spacious hotel lobby with high ceilings, large windows, and a central seating area with multiple tables and chairs.
A modern living room with a large window, a sofa, a chair, and a coffee table with a vase.
An outdoor cafe with round tables and green chairs, surrounded by a glass fence and greenery.
A modern multi-story building with large windows and a flat facade.
A kitchen with a marble countertop, wooden stools, and a glass backsplash.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
  • Place, Galeria Krakówska
    ‪1 min walk‬
  • Place, Kraków Barbican
    ‪5 min walk‬
  • Place, Main Market Square
    ‪12 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Queen

A hotel room with a bed, a nightstand, a lamp, and artwork on the wall.

Classic Queen

9.0 out of 10
Wonderful
(33 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A modern living room with a large window, a sofa, a chair, and a coffee table with a vase.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen

A neatly made bed with a patterned blanket, a bedside lamp, and a nightstand with a book.

Deluxe Queen

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Twin

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single

A hotel room with a bed, a desk with a laptop, a TV, and artwork on the wall.

Classic Single

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Plus Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Plus Twin

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Plus King

A hotel room with a bed, a TV mounted on the wall, a small table with a vase, and a chair.

Classic Plus King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

PURO Kraków Stare Miasto

A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
PURO Kraków Stare Miasto offers 138 accommodations with tablet computers and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
The breakfast at PURO Kraków Stare Miasto gets high marks from our customers. During your stay, you're just a quick walk from Galeria Krakówska. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Main Market Square and 5 minutes from Wawel Castle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PURO Kraków Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
PURO Kraków Stare Miasto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 85 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 85 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
PURO Kraków Stare Miasto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

PURO Kraków Stare Miasto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vedrana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy with my stay. Nice room, clean, tasty breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed at the design of the room which managed to maximise the limited space in a functional and aesthetic way. Though the premise was busy on our one night stay the effective room insulation and quality of bed ensured a good nights sleep. Staff at check in were both pleasant and efficient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, comfy beds
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities
Rooms, staff, location - everything was great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Leslie

Liked: Amenities
Clean room, great breakfast buffet, and great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Great location close to the center few minutes walking Good rooms. Free coffe tea at the lobby.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Breakfast a la carte
The view from the window
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, location, staff, breakfast!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Would highly recommend.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Everything was fault less. Rooms were very clean, modern and serviced every day. Breakfast was good value with plenty of options. Staff very friendly and helpful. The complimentary hot drinks all day was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the train station, you could see it as soon as you exited. It was also close enough to old town. We had 2 rooms, a double room and a triple room. The rooms were clean and comfortable with a safe and a mini fridge. The triple room was huge with large windows. We ate at the hotel restaurant HINT and it wasn’t bad but not as great as the restaurants in old town.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in excellent condition, great location, good restaurant, very clean and quiet.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Puro, upon arriving, we were greeted by Sebastian at the reception desk.What a terrific employee. We were greeted with a warm smile, a highly competent and very professional gentleman. The hotel was clean, our room very quaint and cozy. The bathroom was very modern and luxurious. We had a great stay. We had a small dog and she was also very happy. Highly recommend....very accommodating staff. Sebastian brought us an ironing board and iron instantly after requesting. Extremely friendly, kind and helpful staff. Thank you for an excellent weekend stay!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cheng Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist staff was very helpful and very polite and friendly. Superb customer service. I just arrived at the hotel after a 18 hour train ride and they were very accommodating and provided me a room when i arrived earlier than the check in time. Wish i had more time that day, but I will book again and will try their restaurant as it has good reviews too. The room was beautiful, very clean and bed was very comfortable. I had a lovely stay. Thank you to the lovely staff at reception. I felt safe to leave my 2 big checked bags with reception in their safe room after check out and roam the beautiful city before coming back to the hotel to collect them to catch my late flight. SUPERB CUSTOMER SERVICE AND HOTEL. Well Done keep it up to PURO Krakow Stare Miasto. ^_^
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sigalit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was vey easy but very expensive, if I had known I would have parked somehwer else in the city
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Disappointed no gym ammenities available
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
rooms a little small
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Shannon Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice modern hotel right across from the train station and a 10 to 15 minute walk to old town. They will also store your luggage for you, which is great.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the train station
Stayed 1 night in May 2025
Verified review

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean rooms and great location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful but what really made the experience unforgettable was the cocktail masterclass given by Olivia! She was so knowledgeable and generous with her time! I learned a lot and had a brilliant time ! PURO hotels are amazing and I’d love to stay in the others they have!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was courteous. Would stay again if in Krakow. I’m
Stayed 3 nights in Dec 2025