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Zakrzowek Residence

Property class: 4

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Photo gallery for Zakrzowek Residence

A modern hotel room with a kitchenette, a TV, a bed, and a desk.
A modern kitchen with wooden cabinets, a built-in oven, a dishwasher, and a flat-screen TV mounted on the wall.
A modern, minimalistic room with a flat-screen TV mounted on the wall, a wooden cabinet, a dining table with two chairs, and a remote control on the table.
A modern bathroom with a marble sink, a large mirror, and neatly folded towels.
A long, narrow hotel corridor with doors numbered 85 and 84.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Ul. Kobierzynska, 47, Kraków, 30-363
  • Place, ICE Krakow Congress Centre
    ‪6 min drive‬
  • Place, Bonarka City Centre
    ‪6 min drive‬
  • Place, Sanctuary of Divine Mercy
    ‪6 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with a grey quilt, two pillows, and a bedside table with a lamp.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A neatly made bed with a grey quilt, two pillows, and a bedside table with a lamp.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

A neatly made bed with a grey quilt, two pillows, and a bedside table with a lamp.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, laptop workspace, soundproofing

Quadruple Room

  • 25 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, and a chair.

Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Zakrzowek Residence

This hotel features self parking, limo/town car service and express check-in. WiFi in public areas is free. Other amenities include express check-out. Housekeeping is available on request.
Zakrzowek Residence offers 30 air-conditioned accommodations with minibars and complimentary bottles of water. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Televisions come with satellite channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Zakrzowek Residence, you'll be connected to the convention centre and within walking distance of Park Handlowy Zakopianka. Free WiFi in public areas, breakfast (surcharge) and train station drop-off service (surcharge) are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include limo or town car service and a virtual front desk
  • 8 minutes by car from Wawel Castle and 8 minutes from Main Market Square
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee
Zakrzowek Residence offers its guests limo service, express check-in, and express check-out. WiFi and wired Internet are free in public spaces. An area shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 7:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Uncovered parking on site (EUR 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 7:30 AM for a fee: EUR 50 for adults and EUR 50 for children

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2004

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: EUR 10 per pet, per stay (maximum EUR 10 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: EUR 10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 50 for adults and from EUR 50 for children
  • Uncovered self-parking fee: EUR 50 per night
  • Pet fee: EUR 10 per pet, per stay (maximum EUR10 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Zakrzowek Residence offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sympozjum
Hotel Sympozjum Krakow
Sympozjum
Sympozjum Hotel
Sympozjum Krakow
Sympozjum Hotel Krakow

Zakrzowek Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 112 reviews
Rating 8 - Good. 50 out of 112 reviews
Rating 6 - Okay. 25 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, check-in, communication, listing accuracy
The only issue was flaky Internet via their provided wifi networks.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean room. Management resolved the internet problem early the next morning. Very happy with our stay! Would definitely book to stay here next time!!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Brooj

Liked: Cleanliness, amenities, property conditions & facilities
It’s not bad at all—considering the price, the distance from the city center is understandable. Overall, it was okay. However, the place felt a bit like a ghost town—abandoned, with no reception in sight. During our two-night stay, I couldn't find breakfast on either morning, even though I was up by 7 a.m. both days.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Oleg

Liked: Cleanliness, room comfort

Зручний готель для подорожуючих автомобілем.

Досить великий готель, який станом на березень 2024 року знаходиться в стані ремонту і оновлення. Пропонує власні СПА-процедури. Близкість до дороги А4 у поєднанні із власним паркінгом, який прямо біля дверей готелю, робить його зручним для подорожуючих автомобілем. Номери ще тримають в собі колишній шарм 4-х зіркового рівня. Враховуючи бюджетну ціну, оцвнюю твердо на 4 із 5. .
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Heinz

Sehr kleine Zimmer für Zuviel Geld
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

T.

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer sauber und geräumig. Bett etwas durchgelegen. Leider keinerlei Ablagefläche im Badezimmer, das war etwas mühsam.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wat gedateerd gebouw en kamers maar een zeer goede prijs / kwaliteit. Zeer vriendelijk en behulpzaam personeel. Ontbijt is voldoende, wifi eerder traag.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Javier

Reservamos para dos noches y al llegar había overbooking y nos enviaron la primera noche a otro hotel más alejado de la ciudad y de una categoría inferior
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Henkilökunta oli todella ystävällistä ja palveluhenkisiä. Aamupala ei ollut kovin kummoinen ja sisustus sekä ulkonäkö hieman nuhjuinen.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Personale er ikke særlig imødekommende og hilser og smiler ikke om morgenen. Der er ikke en god betjening ved morgenmaden. Eks . Våde tallerkener, ingen servietter, mangel på mad.
Stayed 10 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle chambre et belle salle de bain, le tout au calme, par contre pas de wifi en chambre pour les tel. portables, pour les computers pas de problemes de wifi en chambre, teles (ecran plat) que des chaines polonaises (et sous-titres polonais), personnel souriant et professionnel, resto plutot bon...hotel a cote d'une galerie commerciale (100-200 metres) : TESCO, je recommande cet hotel pour son rapport qualite-prix...sinon : attention aux cyclistes sur les trottoirs : des pistes cyclables sont amenagees sur certains trottoirs mais pas partout !les cyclistes eux roulent partout sur les trottoirs...donc, soyez vigilents !par ailleurs, Cracovie est une ville magnifique qui merite la ballade...bonnes vacances a tous et a toutes !: )
Stayed 8 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Amenities
Disliked: Staff & service
Hotel un pò d'annata ma tutto sommato ben organizzato per i servizi. Camere ordinate e bagni ampi e puliti ma colazione soprattutto dei dolci scadente. Non vicino dal centro ma raggiungibile col tram con fermata a due passi. Zona trafficata da auto e un po' rumorosa.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prijs/kwaliteit is zeer goed. Uitstekend ontbijt. En het diner was netjes verzorgd en heel lekker
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Christine

Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019
Verified review

6/10 Okay

Massimo

Liked: Cleanliness, staff & service

Mediocre

Hotel vecchiotto senza wf nelle camere ,colazione dolce misera
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Rewelacyjna kuchnia,kucharz mistrz,bogate śniadanie. SPA godne polecenia,korzystałam, napewno tu jeszcze wrócę. Polecam ten hotel.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Krzysztof

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Słabo

Obiekt z lat 2000 nie remontowany stara pościel zniszczone meble kiepskie sniadanie
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Adam

Liked: Room comfort
Disliked: Property conditions & facilities

za dużo gwiazdek

Hotel idealnie położony - tu duży plus, pokój w miarę OK - jedynie na co zwróciłbym uwagę to niezbyt fajny zapach wydostający się z łazienki po wejściu do pokoju (po otwarciu okien OK). Śniadania średnie (brak kawy z ekspresu). Z basenu i strefy SPA nie korzystałem - także się nie wypowiadam. Sam hotel wg mnie nie zasługuje na taką liczbę gwiazdek.
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities

Slitet och osäkert

Gammal och rätt slitet hotell men förvisso rent. Det vi störde oss mest på var att det kändes osäkert vad gäller brandrisk. Det står madrasser i trapphusen som är brandutrymningsvägar och det är osäkert om brandvarnaren är ok då den ser ut att vara från 60-talet.
Stayed 2 nights in May 2018
Verified review

2/10 Terrible

jonas

Disliked: Staff & service, property conditions & facilities, room comfort

Spa..... hahaha

Ett sk spa med en bastu som höll knappt 50grader, trasig belysning och svinkall pool. Inga handdukar ell badrockar. Duschen knappt varmvatten, kändes som man stängde ner. Frukosten allt annat än ätbar, torr och tråkig. Rummen direkt från krigstiden, sängen katastrof med endast filtar. Beläget nära en jättekorsning där spårvagnen 'kör rakt igenom'när det dundrar förbi
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

krótki urlop

bez zastrzeżeń
Stayed 3 nights in Jan 2018