Overall, the First and New Star hotel offers standard accommodation at a value for money price.
Being situated close to Chan Sow Lin train station, transport into city is readily accessible and there are two excellent shopping malls within walking distance, as well.
Towels and sheets could be better and there's also a rather noisy karaoke bar nearby but, apart from this, it's actually a quite a clean, comfortable and affordable choice of hotels to consider staying in when when visiting K.L.
Friendly, helpful service being another plus.
The staff was very helpful...that was the best thing about it...but the room was like a tumb ,not a single window & hardly any oxygen...at least they could inform about that before booking
booked standard room with queen size bed no queen size beds in hotel being big persons we struggled with sleepless night air conditioning screamed all night with blanket cover smelling of someone s Odour size of bathroom was one metre by three metres couldn't sit on toilet cause sink was in THE way probably if your very small you could get on toilet but not European size THE ONLY PLUS WAS PHONING HOTEL .COM FOR THEY DONE EVERYTHING IN THEIR POWER TO RESOLVE THE NIGHTMARE SO THANKS HOTEL.COM
I booked the room with Queen bed but when the times I checked in they give a single bed and change me the Queen bed rates. And the toilet is too small for adults.
Les points forts : Personnel et service et confort de la chambre
great for budget travellers
good air con , good wifi , comfy bed , hot shower , plenty of local food in area, super market open 24/7 , train station few steps away China town 4 stops away cost of 2 euro s there in ten minutes
coach terminal 4 stops away only 6 euros to melaka, very helpful staff! GREAT BUDGET HOTEL
Friendly reception staff, very close to the LRT transport. Rooms have paper thin walls, made worse with an adjoining door attached.
Karaoke noise heard every evening of my stay, from 9.30pm till 5am.
Lot's of the guests seemed to be coming and going at all hours through out the night and early morning.
Great TV screen,clean new beds and bedding. Bathroom was dirty and the room was not cleaned at all during my seven night stay.
The Hotel was good for the amount I paid, I didn't really appreciate the area so much, nightclubs and Karaoke, but that was a personnel thing.
The rooms have very thin walls and plenty of Karaoke noise from the local area from around 9pm till 5am every night of my stay.
The reception staff where very friendly and helpful. There was no house keeping throughout my stay of 7 nights.
The bed's seemed new and the bedding was very clean and also new. The rooms seemed recently re-decorated,but the bathroom needed a good clean and my room had a great LCD TV.
My room was infested with very small termites that got every where, including on me. I've experienced these before, but not to this extent.
I moved out when the price per night increased, making other Hotels in the area a better deal.