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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Outdoor pool
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Single Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel with 2 restaurants, near Jamek Mosque
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with a safe and complimentary slippers. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Jamek Mosque and a 4-minute drive from Kuala Lumpur Tower
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 414 out of 585 reviews
Rating 8 - Good. 151 out of 585 reviews
Rating 6 - Okay. 15 out of 585 reviews
Rating 4 - Poor. 3 out of 585 reviews
Rating 2 - Terrible. 2 out of 585 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good. Only small issue I had was that you cant turn off the aircond. I now have a hotel head cold. And no to set the temp was hard as it was a suite it kept varying.
Stayed 1 night in Oct 2025

10/10 Excellent

Gautier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never any problems with help about any if our needs staff from reception through to concierge and room attendants, bar staff, dining were all exceptional...
Stayed 6 nights in Oct 2025

10/10 Excellent

Weng Kiong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ee Chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staffs were friendly and patient despite many requests at check in desk.
Stayed 2 nights in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, 6 mins to subway
Stayed 2 nights in Sep 2025

10/10 Excellent

Ho Thyin Quan

Stayed 3 nights in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Chinatown, A Great place to stay while in Kuala Lumpur
Stayed 9 nights in Sep 2025

10/10 Excellent

Kum Tho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near tourist area
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid location! Petaling Street is similar to Greenwich in NYC, it’s has the charm of the old and modern vibe. Yes, there are other place in KL with excellent night life but Petaling Street is more for hipsters and night crawlers and bar hopping. Four Points offers luxurious amenities , yummy breakfast and the best part its location, walking distance( crawling distance)to PS 150, Wildflower and lots and lots of street food eateries and excellent restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for good food!

Love this location! Good food everywhere! This is my 3rd time staying in this hotel. Always book it when I'm in KL.
Stayed 3 nights in Sep 2025

10/10 Excellent

Liah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy Ewe Kiat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revisiting Petaling street

Shopping and great selection of food and restaurants nearby. Always enjoy walking in and around petaling street. During this occasion half of the Petaling street had completed renovations and proceeding on remaining half. Most stalls are still operating which is good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and most importantly the view from our room was breathtaking. We were able to get extended late check out time which we appreciated and free refill of 4 bottles of water. The only problem was the next door room was noisy (on the last day) so we can’t sleep until past midnight.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jin Mei

Stayed 10 nights in Aug 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend for those visiting KL
Stayed 12 nights in Aug 2025

10/10 Excellent

Oi Sze Iris

Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location is good as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was so beautiful and their services is so excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stayed here before, friendly staff
Stayed 7 nights in Aug 2025

8/10 Good

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

KWEE MENG

Travelled with family
Disliked: Property conditions & facilities
Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Stayed 3 nights in Jul 2025

8/10 Good

Tong Yan Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025