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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Down duvets, in-room safe, desk, blackout curtains
Exterior
Restaurant
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(91 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Breakfast)

8.4 out of 10
Very good
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds (Free Breakfast)

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotel connected to the convention centre in Kuala Lumpur with free parking
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from Jalan Alor. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mirza

Business traveller
Disliked: Cleanliness, staff & service, amenities
Pillow is the smelly and dirty. Out side nosying can not take resting
Stayed 3 nights in Nov 2025

10/10 Excellent

TAN THINH

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. Conveniently located near the city centre and Pavilion KL, it offers easy access to nearby attractions. The room was clean and comfortable, with a relaxing atmosphere. Special thanks to Manoj, Hafiz, and Baljeet for their warm welcome, and to the reservation team for their excellent support. I would also like to thank the Expedia staff for their quick response and excellent customer service. Extremely recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Wenshan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great.
Stayed 3 nights in Nov 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Classic Holiday Inn Express. Happy to have stayed there.
Stayed 1 night in Oct 2025

10/10 Excellent

Rene Redentor, Silang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Staffs are so friendly.
Stayed 7 nights in Oct 2025

4/10 Poor

Eder

Travelled with partner
Disliked: Amenities, property conditions & facilities
Questionable service and clealiness. No ambiance for turism. Would not recommend as an option.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here. Close to transport, handy for most tourist hot spots. Hotel staff were great & housekeeping top notch. Loved the free breakfast, great way to start the day.
Stayed 6 nights in Oct 2025

8/10 Good

Fanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double twin room was okay spacious but narrow. Breakfast was delightfully big. Business friendly with laundry and ironing options. Has a fitness room. Staff very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Soon Hock, Stanley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent for the price. Location is convenient within walking distance to Pavillion and other malls. Couldn’t give 5 stars as the tv remote wasn’t working properly
Stayed 1 night in Oct 2025

10/10 Excellent

Lay Lian Lilian

Stayed 3 nights in Oct 2025

10/10 Excellent

Essam Medhat Hegab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and prime location
Stayed 10 nights in Oct 2025

10/10 Excellent

Ginder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice of breakfast and friendly staff
Stayed 14 nights in Sep 2025

8/10 Good

Nirmalan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Marina

Stayed 5 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Good position in the city.
Stayed 2 nights in Oct 2025

8/10 Good

nirmalan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

englee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

BEE KIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well trained staffs always serving with smiley face and very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff, food. I would stay again
Stayed 6 nights in Oct 2025

10/10 Excellent

Kazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic place. Staff is very Nice and breakfast was awesome. Mohammed has provided great food service. He was doing a great job.
Stayed 2 nights in Oct 2025

10/10 Excellent

deeba

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 4 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Marle, bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Kalua Lumpur Everything’s in general is excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel at a good budget level. Breakfast was great. Only downside was having to wait a bit for elevators.
Stayed 2 nights in Sep 2025