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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Restaurant
Restaurant
Down duvets, in-room safe, desk, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(84 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Breakfast)

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds (Free Breakfast)

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

Central hotel connected to the convention centre in Kuala Lumpur with free breakfast
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and a safe. Beds feature down duvets. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of KLCC Park and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 363 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Awais

Stayed 1 night in Sep 2025

10/10 Excellent

Awais

Stayed 4 nights in Sep 2025

10/10 Excellent

Katyrynne

Stayed 3 nights in Jun 2025

10/10 Excellent

Shyraz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close too all hot spots and food bazaar!
Stayed 6 nights in Sep 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place with family and reliable, respectful staff members.
Stayed 6 nights in Sep 2025

8/10 Good

Nhung

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet and Close to Monorail
Stayed 2 nights in Sep 2025

10/10 Excellent

Rajesh M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great property
Stayed 2 nights in Sep 2025

6/10 Okay

Gurmail

Liked: Cleanliness, staff & service
Service was good
Stayed 3 nights in Sep 2025

10/10 Excellent

RYSZARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a 3-star hotel and I was pleasantly surprised. The service, cleanliness, and breakfast were at least 4-star. Furthermore, the hotel is located not far from the city center, which is a great convenience.
Stayed 15 nights in Aug 2025

10/10 Excellent

Blanca, Las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very quiet and pleasant place. The staff is very friendly, and the breakfast buffet has a lot of variety. Shopping is quite accessible and transportation is very close to the hotel
Stayed 6 nights in Aug 2025

8/10 Good

BEGARM BINTE ABDUL KADER

Clean
Stayed 1 night in May 2025

8/10 Good

Syed W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel, but out of two days of stayed we stayed just for few hours because we had to go back to Toronto immediately due to family emergency.
Stayed 2 nights in Aug 2025

6/10 Okay

Susanne Elizabeth

Check in went smoothly. Rooms smallish and basic but clean. Step down into bathroom could be a hazard if you get up in the night. Breakfast average.
Stayed 1 night in Aug 2025

10/10 Excellent

Bea Bianca

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonas Tri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to Bukit Bintang, KLCC Petronas Tower and China Town. Good breakfast, nice front desk, and convenient. McDonalds next door and Convenient store. I recommend this hotel and will be back next time
Stayed 6 nights in Aug 2025

10/10 Excellent

IMELDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, helpful and courteous.
Stayed 7 nights in Jun 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 day, everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 day, everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rabie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant. The staff, particularly Tarek, was responsive and helpful.
Stayed 4 nights in Aug 2025

2/10 Terrible

Susikaran

Stayed 2 nights in Aug 2025

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible hotel rooms where extremely low quality and extremely dirty. At checking in was asked to pay 120 tax and 100 deposit neither of which was mentioned anywhere during booking in. First day of arrival and no water at all. When asked advised there was a burst pipe and no eta was given. When water did come extremely low pressure next to none in the evenings . Breakfast was ok till I found mould on the pastry. I would definitely not recommend this hotel. Also when checking out Ms Yvette accused me of not paying hotel tax and asking me to pay again. When I explained that I had paid she went to see CCTV and said she was unable to view as the person in charge was not available and finally gave me my deposit back . A extremely poor experience.
Pastry mould
Stayed 11 nights in Aug 2025

6/10 Okay

KASSIM SURIANI

Disliked: Staff & service
Buffet breakfast spread good
Stayed 2 nights in Aug 2025