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PARKROYAL COLLECTION Kuala Lumpur

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Rooftop terrace
Restaurant
Hot tub, body treatments, aromatherapy, hot stone massages
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier King

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Twin

7.4 out of 10
Good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Family Suite

Signature Family Suite | Children’s theme room

Signature Family Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Urban Deluxe Queen

Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

PARKROYAL COLLECTION Kuala Lumpur

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL COLLECTION Kuala Lumpur. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, deep-tissue massages or body scrubs at St Gregory Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 5-minute walk from Berjaya Times Square and 7 minutes on foot from Pavilion Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Thyme All-Day Dining – On-site restaurant. Reservations are required.
Botanist Lounge & Bar – This lobby lounge only serves light fare. Happy hour is offered. Reservations are required. Open daily.
Skye Chill – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 162 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 42.50 for children
  • Covered self-parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 975 reviews
Rating 8 - Good. 255 out of 975 reviews
Rating 6 - Okay. 100 out of 975 reviews
Rating 4 - Poor. 41 out of 975 reviews
Rating 2 - Terrible. 22 out of 975 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Great pool. Good location.
Stayed 2 nights in Feb 2026

6/10 Okay

Leo, SCARBOROUGH

The hotel was not well maintain, it can only be rated as 3 stars.
Stayed 4 nights in Feb 2026

6/10 Okay

Elizabeth

No sound-proofing so you could hear everything in your neighbours
Stayed 1 night in Feb 2026

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Daily breakfast is great. Convenient location. Hotel staff is accommodating. A bit off-putting is that one of our rooms had a clogged bathroom drain, which we reported and got confirmation that it was fixed. Only to find out when we got back that it wasn’t. Good thing it happened on our last night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 minute walk to Berjaya Time Square (great for affordable shopping) and 10 minutes to Jalan Alor Street Food with plenty of other shops along the way. Staff and amenities were fantastic :) Would stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, close to all the great spots. Excellent staff, very clean. I will definitely stay here again with my kids.
Stayed 7 nights in Feb 2026

10/10 Excellent

Boon

Stayed 2 nights in Feb 2026

10/10 Excellent

Rosalind Elizabeth, Warners Bay

Liked: Cleanliness, amenities, property conditions & facilities
I had a room with an amazing view overlooking the pool. Double glazing meant there was no noise from outside (but guests above me were a bit noisy!) Breakfast was incredible - so many choices. Staff were so friendly, professional and polite. Location great - a very short walk to the monorail.
Stayed 3 nights in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Denis, Telford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Parkroyal Collection in a Club Room. The room was excellent and serviced to a high standard. The Club facilities were good and offered a selection of food in the evening and at breakfast. Choice of complimentary drinks was good. The staff went above and beyond. Thanks to Kapil, Jessica, Shirell, Henry. Jon. Nicky. Kushal and Summit for their attentive service. Thanks also to the staff in the Botanist Bar for the great service. I would recommend.
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Lovely hotel in the middle of KL, great staff, food and facilities. Walking distance to most things.
Stayed 4 nights in Jan 2026

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and felt very fresh. Service provided by the staff was amazing. Overall, I had a very comfortable stay and Parkroyal Collection KL had left me a very good impression and had satisfied me beyond my expectations. I will certainly stay there again during my next visit!
Stayed 1 night in Jan 2026

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026

4/10 Poor

MIKE

Stayed 1 night in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Great location, modern comfortable hotel. Clean rooms. However had to change rooms due to aircondition not working. Handled well with upgraded room.
Stayed 3 nights in Jan 2026

8/10 Good

stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Not spotless but exceptable
Stayed 4 nights in Jan 2026

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities
Clean, beautiful and modern room. Comfortable bed and temperature control. Loved having the filtered water spout in our room to refill our water bottles. Great variety for breakfast. Excellent location for all the sights. Will definitely check out this chain when travelling to different places.
Stayed 4 nights in Jan 2026

10/10 Excellent

John-paul

Liked: Cleanliness, staff & service, amenities
Staff were so warm and welcoming. They were all very nice and considerate too. The toom was spotless and when we had a tv issuse they switched our room within 30 minutes. The restaurants and bars were amazing as well with great food and drinks.
Stayed 3 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Great location, comfortable bed though space around bed felt slightly cramped.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Amazing room. Great amenities. Awesome breakfast (but go early as it gets busy real quick!). Perfect location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed. Great vpool area. All the staff very friendly, professional, patient and helpful for all kinds of questions and service. This place feels like a home, as always. Location (Bukit Bintang MRT, Pavilion, Lot10, Sungei Wang shopping area, and Jln Alor) is fantastic.
Stayed 2 nights in Jan 2026

8/10 Good

Adib

Stayed 5 nights in Oct 2025

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025