once arrive, guest can not check in. It was black out at that time. As it was not hotel fault, but guest feels not happy to find others hotel at that time.
the room is clean, but the facilities were not satisfied in term of availability. kettle and towel need to ask the receptionist to bring it to the room. the phone to call receptionist also broken, so need to go to the counter to asking what we want instead of, can call from the room.
so far, oklah..