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Swiss Garden Residence KL by WT Stay

3.5 star property

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Deluxe Penthouse, 5 Bedrooms, Accessible, City View | Premium bedding, desk, laptop workspace, blackout curtains
Deluxe Studio Suite, 1 Bedroom, City View | In-room dining
Outdoor pool
Poolside bar
Deluxe Studio Suite, 1 Bedroom, City View | Living room | 40-inch flat-screen TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2A, Jalan Galloway, Bukit Bintang, Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Bedroom, City View

Deluxe Studio Suite, 1 Bedroom, City View | Living room | 40-inch flat-screen TV with cable channels, TV

Deluxe Studio Suite, 1 Bedroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, City View

Deluxe Apartment, 3 Bedrooms, City View | Living room | 40-inch flat-screen TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Penthouse, 5 Bedrooms, Accessible, City View

Deluxe Penthouse, 5 Bedrooms, Accessible, City View | Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Penthouse, 5 Bedrooms, Accessible, City View

  • City view
  • 325 sq m
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed

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About this property

Swiss Garden Residence KL by WT Stay

Hotel connected to the convention centre in Kuala Lumpur with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Weekly housekeeping is available.
Swiss Garden Residence KL by WT Stay offers 30 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Swiss Garden Residence KL by WT Stay, you're connected to the convention centre and just a quick walk from Jalan Alor. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Jalan Alor and 10 minutes on foot from Berjaya Times Square
  • Airport shuttle service available for a fee
Swiss Garden Residence KL by WT Stay offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Swiss Garden Residence KL by WT Stay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Kuala Lumpur hotel is smoke free.

Swiss Garden Residence KL by WT Stay has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 37 floors
  • Built in 2008
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector
Swiss Garden Residence KL by WT Stay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Property is also known as

WT Stay Swiss Garden Residences KL Apartment Kuala Lumpur
WT Stay Swiss Garden Residences KL Apartment
WT Stay Swiss Garden Residences KL Kuala Lumpur
WT Stay Swiss Garn Resinces K
Swiss Garden Kl By Wt Stay
WT Stay Swiss Garden Residences KL
Swiss Garden Residence KL by WT Stay Hotel
Swiss Garden Residence KL by WT Stay Kuala Lumpur
Swiss Garden Residence KL by WT Stay Hotel Kuala Lumpur

Swiss Garden Residence KL by WT Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Reziatul Diyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for swimming pool,but closed due to covid-19. Dissapointed. Have 1 room bathroom leaking but they manage to call service management to repair,on the spot repair. Overall ok. House big and spacious suitable for family.
Stayed 1 night in Dec 2020

2/10 Terrible

Andy, Australia 🇦🇺

Liked: Cleanliness, amenities
The apartment was clean and comfortable but the managers only cared about money. I arrived in the early hours of the morning after a long flight from Melbourne; contacted the property to ask for early checkin, even with extra pay for that but they didn’t bother to respond . I stayed at the lobby for more than 9 hours until they delivered the key at 3pm . Less than an hour after I got into the room, I was in the shower when they came knocking the door, to collect money for the deposit. See how they love money but don’t bother to respond to the guest’s request!!
Stayed 2 nights in Feb 2020

8/10 Good

T, Bali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great views and location. Value for money. Comfortable beds.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room two months in advance but at the last minuet, a day before my travel i received a message from the property that they have transferred me to another place (The Robertson residence) First of all it was not fair and i should have informed earlier. Secondly the room in Robertson was much smaller, I was travelling with 3 kids and not enough beds, even sofa bed was very discomfortable couldn't sleep properly and also the cooking stove was not working so it was very inconvenient for us to cook our breakfast so we had to go out most of the days for breakfast. Overall very disappointed with the service as I paid much more than where I stayed in. Total rip off.
Stayed 9 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros-the place is well maintained, clean and tidy. Cons-The host is terrible. I’ve made three booking (same day and same size apartment) via Expedia cos we are three family travel together. Every goes well until on the day we
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Disastrous.

Disastrous. First, this is NOT one of the suites managed by Swiss Garden. It's run by an individual who, after booking, moved us to a nearby building. That apartment's furniture was badly stained, there was mould and a stink in the bathroom, and the TV worked but the cable system did not. Worse, the admin was ultra-haphazard: we didn't have details until late on the day of arrival. Although nearby, the new location was inconvenient. With no confirmation, or access information, we tried to cancel but failed. A dining chair had been moved to the laundry area because it was broken.
Stayed 3 nights in Feb 2019

10/10 Excellent

Hye Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall it was okay

air conditioning was not working however overall it was okay
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Horrible place
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Merahbathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

It's amazing but had difficulties in finding the apartment as it was indicated as N-24-07 but in fact it is N-23A-07 and car park car access card was not included upon checked in till I make a call to clarify! Due to this I had to pay for $3.50!! Very unfair
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Syed, Dubai, UAE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay. All units are independent with full privacy. Highly recommended for families. The location is very good and walkable to Bukit Bintang. Amenities are wonderful and all gadgets in the unit are functional. Would love to stay here again !!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space quit big with reasonable price
Stayed 1 night in Mar 2019

8/10 Good

azuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. The property is well maintained and the communication was easy.
Stayed 2 nights in Mar 2019

2/10 Terrible

Sali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst places I’ve ever stayed at. There was no communication from the hotel. If you want to reach them, for get it. It’s impossible. They don’t have a contact number. The room had a very strong cigarette smell. The bed sheets were very dirty. The neighborhood was secluded and it is about 40min walk from KL centre. Don’t be fooled by the pictures. Best thing about this was the pool.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so big . It has everything for a great stay . The emenites are amazing . And the views from there apartment windows spectacular.. and they respond very quickly to you .
Stayed 1 night in Feb 2019

8/10 Good

Joe Stanislas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Alvin_Ong, Penang

Travelled with family, Business traveller
spacious and located strategically
Stayed 3 nights in Feb 2019

8/10 Good

nik mohamad rahimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Kaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean room

Was surprised how nice it was a full blown appartment with a kitchen and washing machine, tv with netflix swimming pool and a gym. Room was really cheap too, would recommend although the area wasnt the best (is there even a good area in KL???)
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place are very secure, quiet and clean
Stayed 2 nights in Jan 2019