Pool staff when first day check in hotel, the room small, dirty, dirty bathroom ,no clean any more when the previous customer used this room, have rubbish at floor and the bed have many hair, table have Gecko feces and dust. I ask for change the other room , she said can not change because book via online expedia. She said just can help to clean the room, that ok! When i go back the room. You know what i see ! I see have a black mouse come out from the bathroom and directly rushed under the bed ! I go ask the staff they must change the room for me, after that she just change the room for me. Very bad experience for this trip.
