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Ark Hotel Kumamotojomae

3.0 star property

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Photo gallery for Ark Hotel Kumamotojomae

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Daily buffet breakfast (JPY 1980 per person)
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846
  • Place, Contemporary Art Museum Kumamoto
    ‪5 min walk‬
  • Place, Kumamoto Castle
    ‪6 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Economy Double, Non Smoking (Castle View)

Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View)

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room A, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room A, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room B, Non Smoking (Castle View)

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room B, Non Smoking (Castle View)

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Compact Twin,Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Compact Twin,Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

Compact Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Economy Double Room With Kumamoto Castle Side Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double Room With Kumamoto Castle Side Non Smoking

  • Sleeps 2

View all photos for Twin Room B with Kumamoto Castle Side Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room B with Kumamoto Castle Side Non smoking

  • Sleeps 2

View all photos for Twin Room A Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Twin Room A Non Smoking

  • Sleeps 2

View all photos for Single Room 1 Single bed Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room 1 Single bed Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Small Double Room Non Smoking

  • Sleeps 2

View all photos for Run Of House

Desk, blackout curtains, iron/ironing board, free WiFi

Run Of House

  • Sleeps 2

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About this property

Ark Hotel Kumamotojomae

Family-friendly hotel with 24-hour front desk and restaurant
This hotel features a restaurant, self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Ark Hotel Kumamotojomae offers 222 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Ark Hotel Kumamotojomae, you're just a quick walk from Kumamoto Castle. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • Just a 5-minute walk from Kumamoto Prefectural Traditional Crafts Centre and 5 minutes on foot from Kumamoto Castle
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1023 square feet (95 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Ark Hotel Kumamotojomae. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
六花-Rokka- – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 900 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 900 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Reviews

Ark Hotel Kumamotojomae Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 964 reviews
Rating 8 - Good. 420 out of 964 reviews
Rating 6 - Okay. 192 out of 964 reviews
Rating 4 - Poor. 47 out of 964 reviews
Rating 2 - Terrible. 13 out of 964 reviews

Reviews

8/10 Good

Kylie

Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michaelle, Marysville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025

6/10 Okay

Maki, New York

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
部屋のWi-Fiが全く繋がらない。ルータを貸してくださるとのことでしたが夜にすでにシャワー浴びて浴衣だったのでロビーまで行けず。 バスルームには前のお客様のボディスポンジのゴミとヘアが残っていた。この2点は残念。
Stayed 1 night in Jan 2025

10/10 Excellent

HIDEKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tai Hu Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

CHERN JONE

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024

8/10 Good

Jingnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023

10/10 Excellent

Roy, Yokohama

Liked: Cleanliness, staff & service
Property was very close in proximity to all the major cultural heritage sites — actually virtually right there on the spot. Knowledgeable concierge as well as very good check-in staff. Covid rules well in place so stay was very comfortable overall despite cloudy and rainy weather. Highly recommended.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Yuko, Hometown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly and when I thought I left behind after check out, the lady at front desk took care very well.
Stayed 6 nights in Jul 2020

8/10 Good

Tomoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

TAK CHUEN

Travelled with family
Liked: Staff & service

Superb Weekend breakfast

Buffet breakfast (weekend) was fabulous!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
For the price, a bed is a bed. The view is quite nice though.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Joseph Kwa Ho

Travelled with family
Liked: Staff & service

Great location for a casual stay.

The room is a little small and a bit too warm with the air conditioning. A bit dated and needing some renovation. Great location.
Stayed 2 nights in Dec 2019

8/10 Good

hoi yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact room with castle view.

We booked a Hollywood twin and found the room to be quite small (it is Japan, so not unusula), but the beds were really comfortable and the room quiet. We had a lovely view of the castle from our windo, which opened (always a bonus to have some fresh air come in). Staff were helpful, and car parking was easy and reasonably priced. The hotel is an easy walk to the shopping street and surrounding area, where there are lots of eating options.
Stayed 2 nights in Nov 2019

8/10 Good

Jane, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service
The hotel room is a bit small. But the staff is nice.
Stayed 2 nights in Oct 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto is a lovely place

Very comfortable hotel with very present happy to help staff, great location so just about all you can ask for :-)
Stayed 2 nights in Oct 2019