Kumamoto Hotel Castle

4.0 star property

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Photo gallery for Kumamoto Hotel Castle

Relax in the inviting lobby, surrounded by comfortable sofas and artwork.
Relax in a spacious room with a large bed, sofa, and armchairs, plus a kitchenette with oven and microwave.
Relax in the stylish lounge area with a round table, cushioned benches, and individual chairs.
Hiking
Relax in style with a classic living room featuring a plush sofa, wooden coffee table, and stunning city views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Kumamoto City Hall
    ‪4 min walk‬
  • Kumamoto Castle
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪13 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

Deluxe Room, Non Smoking, City View (King double)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking (Junior suite,Castle View,)

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Deluxe Room, Non Smoking, City View (Qeen, double)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

City Twin Room, Multiple Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Comfort Twin Room, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

  • Sleeps 3
  • 2 Large Single Beds

Standard Twin Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Executive Room, Non Smoking (Suite, Castle view)

  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Twin Room, Non Smoking (Castle View,)

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Double Room, Non Smoking (King,Castle View,)

  • City view
  • Sleeps 2
  • 1 King Bed

Royal Twin Room, Non Smoking (Castle View,)

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Room Selected at Check-In (Non-Smoking)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking, City View (Queen)

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Double Room, Non Smoking (King, Kumamoto Castle View)

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Traditional Twin Room, Non Smoking, City View (Japanese western)

  • City view
  • Sleeps 4
  • 2 Large Single Beds

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 3 Single Futons

Superior Twin Room, Non Smoking (Kumamoto Castle View)

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Comfort Single Room, Non Smoking, City View

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Moderate Twin Room, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Comfort Twin Room, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About this property

Kumamoto Hotel Castle

Hotel with 3 restaurants, near Kumamoto Castle
This hotel features 3 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Kumamoto Hotel Castle. During your stay, you're just a quick walk from Shimotori Shopping Arcade. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Kumamoto Castle and a 1-minute drive from Kumamoto-jo Hall
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
Tour De Château – This restaurant only serves dinner.
Kuyouan – This restaurant serves breakfast, lunch and dinner.
Tohkagen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
El Dorado – On-site bar.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2300 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 494 out of 901 reviews
Rating 8 - Good. 313 out of 901 reviews
Rating 6 - Okay. 69 out of 901 reviews
Rating 4 - Poor. 18 out of 901 reviews
Rating 2 - Terrible. 7 out of 901 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

6/10 Okay

Barbara

Stayed 3 nights in Apr 2025

8/10 Good

Hoi Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wong Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Ako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
View from the front of the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

very good
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ryan, San Pedro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind
Stayed 1 night in Jun 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfortable room

Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024