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Lake Akan Tsuruga Wings

3.5 star property

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Photo gallery for Lake Akan Tsuruga Wings

Buffet
Fireplace
In-room safe, blackout curtains, free WiFi, bed sheets
Interior
Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪5 min walk‬
  • Place, Ainu Kotan
    ‪6 min walk‬
  • Airport, Kushiro (KUH)
    ‪87 min drive‬

Room options

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Japanese Style Room with Shower Booth, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Japanese Style Room with Modular Bath, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Mountain View, Non Smoking

Twin Room, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Mountain View, Non Smoking

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Lake Akan Tsuruga Wings

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and spa services.
Lake Akan Tsuruga Wings offers 127 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at Lake Akan Tsuruga Wings, you're just a quick walk from Lake Akan. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and bicycles to rent
  • Steps from Lake Akan and 4 minutes on foot from Akanko Ainu Theater Ikoro
  • Airport shuttle service available for a fee
Lake Akan Tsuruga Wings offers its guests a full-service spa, hot springs, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a vending machine are also featured at Lake Akan Tsuruga Wings. For a fee, parking is available.

This 3.5-star Kushiro hotel is smoke free.

On-site venue – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
APESO – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (JPY 400 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Lake Akan Tsuruga Wings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 21 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023
Verified

10/10 Excellent

Heather Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目ですが、10名の家族、全員楽しめました。 お風呂は鶴雅の方も入れるので、温泉三昧で楽しく過ごせました。 特にオオハクチョウ等水鳥が見られ感激でした。
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
母に阿寒湖温泉の滞在は絶対つるがさんよ〜 と言われて選んだのですが大正解でした。 ホテルの雰囲気がとっても素敵、そしてバイキングの品数、お味ともとっても美味しくて来年の阿寒湖もまたこちらを選ぼうと思います
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Hung Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
令人滿意的泡湯溫泉池可以看到許多美麗的風景飲食選擇非常多樣化，而且品質很高周邊的環境非常天然，甚至可以看到很多的小動物
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの窓から見える阿寒湖の美しい景色に癒されました。 食事は豪華でホタテとエビを中心に豪華な食事で大満足でした。贅沢なひと時を頂きました。また利用させて頂きたいと思います。
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い敷地と多彩なサービス

食事、お風呂、環境全てにおいて満足度の高いホテル。一泊だと勿体ない気もするので次回は連泊でゆっくりしたい。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Terada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もともとグレードの高いホテルですが、常に改善を重ねようとしている企業努力を感じました。バイキングのスタッフのマレーシア人の女性の方がとにかく笑顔が素敵で素晴らしい接客で彼女の存在でお宿の好感度が2割くらい上がりました。とにかく素晴らしかったです。
Stayed 1 night in Aug 2023
Verified

8/10 Good

satoko

料理が美味しかったです
Stayed 1 night in Aug 2022
Verified

8/10 Good

YUKARI

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

孫達との家族旅行

総合的にとても良かったですが、 湖側のお部屋だったので天気も良かったので眺望も良く、お部屋もきれいでしたが、残念なことに洗面所、トイレがかなり古い感じでしかも洗面所の水道の蛇口がとても汚く水垢だらけでちゃんと拭いていないのがわかるくらいで、せっかく鶴雅という名前なのに清潔感がないのはどうなのかと思いました。一番トイレと洗面所が清潔感あふれる場所にしてほしいところだと思います。孫が赤ちゃんだったので、お部屋のお風呂に入れるつもりでしたが、清潔感が感じられなく大浴場に入れました。そのほかは、スタッフの対応、料理のおいしさ、種類は最高！ 大浴場は、感激するくらい大満足でした。 今度は洗面所、トイレが新しくて綺麗なお部屋に泊まりたいです。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ウィングスを予約したが、宿泊数日前に遊久へのアップグレードの連絡があり、感謝！ 遊久の4F和室のスペースとクォリティはこれまで一番だった。特に部屋からの阿寒湖と雄阿寒岳の眺望は素晴らしかった(写真参照)。8F展望露天風呂からの眺望も同様で、個人的にはこれまで最高の露天風呂だった。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

阿寒に来たら泊まらにやアカン！

多少不便なところもありますが、これもコロナ対策がされている証拠。 そんな不便さを上回る温泉、食事、全てが最高で阿寒のパワー戴きました！ ホテル内にパワースポット発見したんですが、偶然じゃなく設計されてますよね？ 鶴雅グループ恐るべし。 感じる方は探してみてください(о´∀`о) また絶対に宿泊します！ コロナ収まったサービスも楽しみにしてます！！
Stayed 1 night in Aug 2021
Verified

8/10 Good

CHIH YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好服務到位
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities
滞在中、女風呂の配管が壊れて蛇口から茶色い水が出て、お風呂も別の大浴場に行かなきゃならなかった
Stayed 2 nights in Jan 2020
Verified

8/10 Good

mineko

Liked: Staff & service, property conditions & facilities, room comfort

家族旅行

食事も良くホテルマンの人達の対応も良く気持ちよく過ごせました。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、食事も美味しくいただきました。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーでハープの演奏をしていた。曲目を含め素晴らしかったです。聞いている人が少なくて残念。もう少し館内でPRすれば良いと思います。私も知らなくて、お風呂に行く途中偶然出会った。ワンステージ全て聴かせて頂いた。奏者（パラグアイの人）の笑顔も素晴らしかったです。
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view best choice

The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019
Verified

8/10 Good

Li-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awesome as it just locates at the lakeside. The lakeview Japanese room could accommodate four people, but it would be a little bit crowded. We definitely enjoyed the beautiful scenery when we were staying in the room, having the breakfast, and of course soaking in the “onsen.” However, the outdoor hot springs didn't look very sanitary because of the unknown particles/pieces suspended therein.
Stayed 1 night in Sep 2019