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Cross Hotel Kyoto

3.5 star property
VIP Access

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Exterior detail
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains
Breakfast and lunch served, Mediterranean cuisine
Front of property – evening/night
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Property amenity

THE BLOSSOM KYOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (2176)
The price is CHF 78
for 1 room
20 Aug - 21 Aug
THE BLOSSOM KYOTO

About this property

Cross Hotel Kyoto

Riverfront hotel with 24-hour front desk and coffee shop/cafe
This hotel features a restaurant, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Steps from Kawaramachi Street and 7 minutes on foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1339 out of 1623 reviews
Rating 8 - Good. 226 out of 1623 reviews
Rating 6 - Okay. 41 out of 1623 reviews
Rating 4 - Poor. 7 out of 1623 reviews
Rating 2 - Terrible. 10 out of 1623 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cross Hotel is located just a short walk from the City Hall train station making it very easy to access if you take the bullet train to Kyoto station. The staff helped make our check in a breeze which was nice having just taken the train to Kyoto with all our luggage. The hotel itself is absolutely lovely. Very modern. Our room was bright and clean and very comfortable. The bathroom and shower were beautiful. We loved the coffee bar in the lobby that was open 24 x 7. We also loved the location for proximity to restaurants and shopping and trains to the various temples we wanted to visit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Stayed 3 nights in May 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to do anything and evrything in Kyoto. Its near by public transportation such as subways and bus. Theres a Geisha performance right down the steeet as well as all the shopping you could ever do. Plenty of places to ear within walking distance and the hotel had an upscale feel and vibe which was very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Hotel in a Great Location

Amazing hotel in a prime location a couple of blocks from the river and close to a lot of dining, shopping, entertainment, and transportation options. About 10 minutes via taxi from Kyoto Station and a 10 minute walk to Gion. Our room was a great size and much larger than what we expected for a hotel in Japan. The room was clean and modern. Staff was friendly and helpful. Breakfast had a lot of options as well.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Hotel in a Great Location

Amazing hotel in a prime location a couple of blocks from the river and close to a lot of dining, shopping, entertainment, and transportation options. About 10 minutes via taxi from Kyoto Station and a 10 minute walk to Gion. Our room was a great size and much larger than what we expected for a hotel in Japan. The room was clean and modern. Staff was friendly and helpful. Breakfast had a lot of options as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Concierge was excellent. Comfortable room.
Stayed 3 nights in Apr 2025

8/10 Good

C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!

The whole time was amazing. From the moment we walked in I was amazed at the hotel itself. A must see and definitely worth staying at. Perfectly centered in the heart of Shinjuku. Loved walking to the hotel at night because it is so beautiful to the whole city lit up with lights. Only think is every room is small in Japan so don’t be surprised.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff! Everyone we encountered was friendly, professional and helpful. Room was spacious and well appointed. Very clean. Wonderful location with easy access to trains, restaurants, shopping, and activities. We stayed six nights and wish it could have been longer.
Stayed 6 nights in Apr 2025

10/10 Excellent

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Colm

Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross Hotel Kyoto - perfect choice

Outstanding location, outstanding service, will absolutely stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big bathroom and big walkway, our room is big as well. Very near to shopping, trains and restaurants. I would highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Location was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bee-Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, and our room is cleaned. We have breakfast included but were disappointed with it. Almost all the foods were the same everyday. For instance, they served overcooked sunny side up eggs, and mentaiko tamago everyday. I love to eat Japanese style breakfast, but the tsukemono served never change for the seven nights we stayed there. The WiFi is super slow when where were to many guests. I was not able to connect to the WiFi on mornings when there were too many guests at the lobby. Overall the hotel is nice to stay but not the breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

CAROLYN MAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to a lot of sights and close to 2 train stations for easy access to other areas; 1 min walk to the riverside. Lots of restaurants and basic shopping needs in the area. Rooms were new, clean and spacious, and the complimentary coffee bar was great. At times a little noisy at night when louder / rowdy people walk by, but overall an excellent experience. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

Room size was excellent -separate toilet and large bathroom with shower wet room.Large TV (didnt use much) Location is excellent. Short walk to either main shopping/food area or riverside. I found it easier to use Sanjo station as nearest underground-just short walk over the bridge. Riverside is well used by locals and great place to relax. Hotel staff were great and v helpful. Check in was quick.
Stayed 3 nights in Apr 2025

8/10 Good

Doug

Travelled with partner
Liked: Amenities
Very nice, clean hotel in a great location. Only negative is the rooms are on the small side
Stayed 7 nights in Apr 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, wonderful hotel

It was an amazing location and an excellent hotel. We had a wonderful trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Saher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Myoungju

Stayed 2 nights in Apr 2025