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Kyoto Tokyu Hotel

4.5 star property

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Photo gallery for Kyoto Tokyu Hotel

Relax in our inviting lounge area, featuring comfortable seating and a serene water feature.
Enjoy a drink at the outdoor bar, surrounded by comfortable seating and a shaded canopy.
Experience the sleek, open design of this modern space, featuring a central column, patterned panels, and a comfortable bench.
Kyoto Tokyo Hotel features a modern entrance with brick and wood paneling, glass doors, and prominent signage.
Relax in a stylish space with a comfortable sofa, sleek coffee table, and balcony access.

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8519
  • Kyoto Tower
    ‪14 min walk‬
  • Kawaramachi Street
    ‪14 min walk‬
  • Nishiki Market
    ‪2 min drive‬
  • Osaka (ITM-Itami)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

9.2 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

  • 23.8 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Executive Royal Suite (gym access, shuttle bus from Kyoto St)

Executive Royal Suite (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Royal Suite (gym access, shuttle bus from Kyoto St)

  • 89.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Treat (gym access, shuttle bus from Kyoto St)

Executive Treat (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Treat (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 56.9 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 56.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room 4th floor (2beds for 1-2 people)

Superior Triple Room 4th floor (2beds for 1-2 people) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Triple Room 4th floor (2beds for 1-2 people)

10.0 out of 10
Exceptional
(1 review)
  • 27.3 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

7.6 out of 10
Good
(5 reviews)
  • 24.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(4 reviews)
  • 28.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(2 reviews)
  • 28.4 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Executive King Japanese Style Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive King Japanese Style Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room(Renovated In 2023)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room(Renovated In 2023)

  • Sleeps 2
  • 2 Single Beds

View all photos for Concept King Room(24 Square Meters)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept King Room(24 Square Meters)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Concept Triple Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Concept Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room(Renovated in 2023)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Single Room(Renovated in 2023)

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior King Room(24 Square Meters)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior King Room(24 Square Meters)

  • Sleeps 2
  • 1 King Bed

View all photos for Concept King Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept King Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed and 1 King Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room(Renovated In 2023)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Double Room(Renovated In 2023)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concept Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concept Single Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Concept Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior King Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior King Room

  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Royal Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Royal Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Junior Suite King Double

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Junior Suite King Double

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Treat

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Treat

  • Sleeps 2
  • 2 Single Beds

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About this property

Kyoto Tokyu Hotel

Hotel with 3 restaurants, a quick walk to Nishihonganji Temple
3 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Kyoto Tokyu Hotel offers 408 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 20 years old are not allowed in the fitness facility.

The breakfast at Kyoto Tokyu Hotel gets high marks from our customers. During your stay, you're just a quick walk from Nishihonganji Temple. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi
  • Enjoy international cuisine while dining at KAZAHANA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by foot from Nishihonganji Temple and a 2-minute drive from Kawaramachi Street
  • Free train station pick-up and train station drop-off shuttle service
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a terrace, and a vending machine are also featured at Kyoto Tokyu Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
KAZAHANA – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Tankuma Kitamise – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Star Hill – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tea lounge & Bar Horikawa – On-site café. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Free train station drop-off
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,604 to 3,977 for adults and JPY 1,800 to 1,988 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KAZAHANA
  • Star Hill
  • Tankuma Kitamise
  • Tea lounge & Bar Horikawa

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3604 to 3977 for adults and JPY 1800 to 1988 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Tokyu
Hotel Tokyu Kyoto
Kyoto Hotel Tokyu
Kyoto Tokyu Hotel
Tokyu Hotel Kyoto
Tokyu Kyoto
Tokyu Kyoto Hotel
Tokyu Hotel
Kyoto Tokyu
Kyoto Tokyu Hotel Hotel
Kyoto Tokyu Hotel Kyoto
Kyoto Tokyu Hotel Hotel Kyoto

Kyoto Tokyu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeremie

Travelled with group
Disliked: Staff & service, room comfort

Review

Not a great stay. Staff will smile and say hello but only a few of them are actually helpful. They didn’t have great service at the desk or at the restaurant. Also, the AC wasn’t working in our room and they did not care or try to help. Super uncomfortable because of that, but you get what you pay for.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful for family

really great for family. We stayed in their large 6ppl room. Wonderful breakfast! A lot of Amenities provided and resupplied everyday. Room very modern and clean although it is an older hotel. Free shuttle bus to Shinkansen Kyoto station.
Stayed 3 nights in Apr 2025

2/10 Terrible

Sook Yee Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dated hotel, photos do not match description nor what is portrayed on booking site. Staff are rude and unhelpful. Worse still, racist against asians while favouring westerners instead. Avoid at all costs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fook Chin, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is strategically located within a 15 walk from Kyoto Metro station. There are many fantastic restaurants around the area, including shrines and temples that you can visit. Breakfast is served in the hotel and that gives you opportunity to load up on energy before you go out to visit all the fantastic places in Kyoto. In addition, if you sign up for the Kyoto Hop-On Hop-Off bus tour of Kyoto and the bus stops right in front of this hotel for pick-up and drop-off. There is a regular shuttle bus operated by the hotel that goes to and from Kyoto Metro station as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms, friendly and helpful staff. I am surprised in other reviews people say it’s outdated, our room was very much updated, clean and fresh. I guess some people find traditional style dated? Great breakfast, 5 min ride on free shuttle bus to Kyoto station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, especially the shuttle service to Kyoto Station. There isn’t that much around the hotel tho.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Property is clean. Shuttle service on time
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big triple room. A bit far from trains, but ok for buses. No laundry onsite, but 2 laundromats within 5min walk. Onsite restaurant a bit expensive. Own bus to Kyoto station.
Stayed 4 nights in Mar 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The staff was also incredibly friendly and gracious. They have a shuttle bus to and from Kyoto Station, which is handy. The only downside to me was the lack of close public transportation options. It would’ve been nice to be a little closer walking distance to a train station or a bus stop.
Stayed 4 nights in Apr 2025

8/10 Good

Airam Martinez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic town

Good 3 bedroom, with sofa. Traveling convenient with taxi arrangements. Breakfast could be improved, limited choices and frankly have had better in most of Japan.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for one night. Easy links to public transport, convenience store nearby and the friendliest concierge team.
Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch luxury hotel in Kyoto

It’s a rare hotel in Japan that can offer 4 twin beds for 4 friends to travel and room together. The toiletries were top notch, beyond what I have seen at other 4 star hotels; and the housekeeping staff did not skimp during our 3 day stay. I especially enjoyed the comfort of their free house slippers. The hotel staff at check in was helpful and spoke English, and gave orientation to room features. The concierge service helped point out local cherry blossom lightings and rates of local blooms. They also helped with locating local drugstores. They also helped with hotel luggage transfers. The staff was super helpful in getting taxis at last minute from hotel. Only, downside was the “French” restaurant of western foods was not very authentic. Also, that all restaurants close early in evening.
Beds in luxury suite
View of hotel garden in lobby
View from hotel room’s luxury suite
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 2 nights in Mar 2025

10/10 Excellent

James, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Staff was helpful and kind, room was clean / bed was so comfortable, and the shuttle bus was convenient. I was hoping for more with the main restaurant, but it was still very good.
Stayed 1 night in Apr 2025

10/10 Excellent

quest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atomosphare, spacious room.
Stayed 2 nights in Apr 2025

6/10 Okay

kyu eun

Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with clean and comfortable accomodations as well as an incredibly helpful and friendly staff. If you are travelling within Kyoto, you may need to walk for a bit before you get to the local metro lines, but if you're instead going to be traveling through Kyoto Station then there is a free shuttle that travels to and from the station and hotel at regular intervals.
Stayed 2 nights in Apr 2025

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Don't like hidden costs

I dont like items added that were not part of a whole. When i booked the trip, nothing was mentioned or read about paying a local Kyoto tax which i thought was outrageous. I pointed it out why it wasn't part of the payment nor was it mentioned on the receipt at the time of booking. I asked why wasn't it in my booking from Hotels.com and was told well they wouldn't know about it. Like are you serious!!!!!! Usually it will tell you, what you may still owe, at the end of your stay. I don't like unexpalined last minute payments because the Hotel isn't forthcoming with it's own booking agents. I would not recommend the hotel based just on that.
Stayed 5 nights in Mar 2025

10/10 Excellent

Herlynda

Stayed 4 nights in Mar 2025

6/10 Okay

Leanne

Travelled with family
Disliked: Room comfort

Not family friendly

We booked this hotel specifically because it advertised a crib for babies. Then when we called to confirm we had a crib secured with the room they asked how old the baby was, he is 13 months they said no crib for babies older than 12 months. They refused to provide a crib. So we had to lug our portable crib with us from Tokyo. We would have booked a hotel in a better area if we had to bring the crib anyways. That was a huge disappointment. The location was ok. Beds and pillows super uncomfortable. The rooms could use updating.
Stayed 3 nights in Mar 2025

6/10 Okay

Neerav

Stayed 3 nights in Mar 2025

10/10 Excellent

lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel. I would definitely recommend for someone staying in Kyoto. Friendly and helpful staff
Stayed 3 nights in Mar 2025