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Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property

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Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Garden
Exterior
Breakfast, lunch and dinner served
Hot springs
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Place, Arashiyama Onsen
    ‪1 min walk‬
  • Place, Togetsukyo Bridge
    ‪7 min walk‬
  • Place, Arashiyama Bamboo Grove
    ‪10 min walk‬

Room options

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View) | Down duvets, minibar, in-room safe, free cots/infant beds

Room, 2 Single Beds (View)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Balcony (View)

Room, 2 Single Beds, Balcony (View) | Down duvets, minibar, in-room safe, free cots/infant beds

Room, 2 Single Beds, Balcony (View)

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony (View)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Balcony (View)

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Garden View (YUZUNOHA)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 2 Single Beds, Garden View (YUZUNOHA)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (SHIROSUMIRE, Arashiyama view)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed (SHIROSUMIRE, Arashiyama view)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (Kyotsukikoto)

Room, Multiple Beds (Kyotsukikoto) | Down duvets, minibar, in-room safe, free cots/infant beds

Room, Multiple Beds (Kyotsukikoto)

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (AKATOKITSUYU)

Executive Suite, 1 Bedroom (AKATOKITSUYU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom (AKATOKITSUYU)

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (TOGETSU)

Executive Suite, 1 Bedroom (TOGETSU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom (TOGETSU)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room | 42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Garden View

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | Living room | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom, Balcony

  • River view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View (YUZUNOHA)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Garden View (YUZUNOHA)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Suiran, A Luxury Collection Hotel, Kyoto

This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished lanais. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. In-room massages, hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an outdoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature shared men's and women's areas. There are 2 hot springs open between 6:00 AM and 11:00 PM.

During your stay at Suiran, A Luxury Collection Hotel, Kyoto, you're just a quick walk from Arashiyama Bamboo Grove. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at KyoSuiran
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes hot springs and a 24-hour gym
  • Within a 10-minute walk of Togetsukyo Bridge and Tenryu-ji Temple
  • Free train station pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Suiran, A Luxury Collection Hotel, Kyoto offers its guests a full-service spa, hot springs, and a 24-hour fitness centre. The luxury Suiran, A Luxury Collection Hotel, Kyoto also features gift shops/newsstands, a garden, and coffee/tea in common area. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
KyoSuiran – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cafe Hassui – This café serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (JPY 3,300 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Things to do

  • 2 hot springs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8855.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6500 per person
  • Self-parking fee: JPY 3300 per night
  • Rollaway bed fee: JPY 8855.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Suiran, A Luxury Collection Hotel, Kyoto offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 171 reviews
Rating 8 - Good. 30 out of 171 reviews
Rating 6 - Okay. 12 out of 171 reviews
Rating 4 - Poor. 8 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean n staffs are amazing great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The room was beautiful the staff we're very professional and accommodating we had a very nice room with an in-room onsen/furo.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Zhengyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and fantastic service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.
Verified

4/10 Poor

John

Disliked: Staff & service
Nice room, but not a good view and staff was not accommodating. Breakfast, laundry, and onsen usage were all for absorbently high additional costs, not reasonable at all.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be the best hotel I've ever stayed at. The staff were amazing, the grounds were incredible! The private onsen was the highlight of my trip!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, amenities
This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai. All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angel

Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.
Verified

8/10 Good

Renate

Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Chi Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort

Hot spring tub makes this a great hotel

The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly the highlight of our trip! My husband and I visited for our honeymoon and the staff went out of their way to upgrade us to the nicest suite in the hotel. This gesture was something we will never forget and made our trip beyond memorable. Special shout out to Nana, Aina, Mai and Yoshi for going the extra mile and making our experience that much more special and memorable. We will never forget this staff and the things they did to make us feel so special.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Sarah

Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Jiri

Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Asaka

Disliked: Amenities
部屋のしつらえ、食事、スタッフの教育などのクオリティのわりに料金が高すぎる。1室900ドル支払ったが、日本人からすると200-300ドルくらいが妥当なライン。関西出身なので、料理は本当にがっかりした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jimin

Liked: Cleanliness, staff & service, amenities
객실, 직원, 식사 모두 좋았습니다
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

YU-CHAO

Liked: Cleanliness, staff & service, amenities
都很好
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tadashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
みなさんのホスピタリティ、施設の綺麗さ
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务问题反馈回复及时，环境优美安静舒适
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Sun Young

Liked: Cleanliness, property conditions & facilities
조용하고 일본정취를 느낄 수있어서 좋았으나 호텔 위상에 비해 직원 응대 및 서비스가 많이 부족하다고 느껴 최상급 호텔로서는 느껴지지 않았습니자.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは高いだけにサービスは良好でした。宿泊客のほとんどは外国人です。 徒歩圏内に観光スポットがあり楽しめます。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sang Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 만족스러운 ^^

전형적인 럭셔리 호텔임. 매우 만족스러웠고 다시 방문할 의사 있음. 특히 방에 딸린 온천은 작지만 매우 만족스러웠고 스텝들의 배려가 인상적이었음. 주변 관광지에서 매우 가깝지만 철저하게 분리되어 고요함을 즐길수 있었음. 아직 고급의 가이세키 요리에 적응을 못하는 것이겠지만 만족스런 저녁이었지만 매우 일본적이라 70% 정도 이해하는 맛이었음.
Stayed 1 night in Nov 2022