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GrandStay Hotel & Suites

2.5 star property

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Lobby
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Lobby
Coffee service
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

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525 Front Street North, La Crosse, WI, 54601
  • Place, Riverside Park
    ‪3 min walk‬
  • Place, Oktoberfest Grounds
    ‪3 min walk‬
  • Place, La Crosse Center
    ‪8 min walk‬
  • Airport, La Crosse, WI (LSE-La Crosse Municipal)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(152 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(71 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

About this property

GrandStay Hotel & Suites

Hotel with free parking, 6-minute walk to Mississippi River
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at GrandStay Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Mississippi River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 6 minutes by foot from Mississippi River and a 4-minute drive from University of Wisconsin-La Crosse
  • Pets welcome for a fee (restrictions apply)
GrandStay Hotel & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at GrandStay Hotel & Suites. Self parking is free.

This La Crosse hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 January 2026 to 9 February 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1041 reviews
Rating 8 - Good. 224 out of 1041 reviews
Rating 6 - Okay. 84 out of 1041 reviews
Rating 4 - Poor. 45 out of 1041 reviews
Rating 2 - Terrible. 10 out of 1041 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Luvern

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

never go back

out dated furniture, dirty carpet. smelly room and rock hard bed
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good-great staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Iowa City

Travelled with partner
Liked: Amenities
Quiet room. Spacious and clean. Breakfast ok including waffle machine and biscuits and gravy.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Breanna, Redwood Falls

Travelled with family
It was okay.The pool is small (which wasn’t terrible) but it was super cold. The hot tub was full of the foam which means it needs to be cleaned out. There are pictures of a playground for the kids, but that has since been removed. The hotel keys kept losing access and I know this was happening with multiple guests. We did like the location to downtown and it was in a quiet neighborhood. Would I go back? Yes - I liked the closeness to downtown and to the river.
Stayed 1 night in Oct 2025

4/10 Poor

Shanna

Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

william

Business traveller
Liked: Amenities
Comfortable, clean. Nice location. Breakfast to get one started. Friendly staff.
Stayed 2 nights in Oct 2025

8/10 Good

Tom

Travelled with partner
The location was great, walking distance to everything we wanted to do
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities
Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling solo with two young kids and the staff were so great. It was a nice stay and I appreciated having a little kitchenette.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More bang for your buck.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room with easy access to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Staff super friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Sep 2025

8/10 Good

Donn

Stayed 1 night in Oct 2025

10/10 Excellent

Joni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

4/10 Poor

Travis

Stayed 1 night in Jun 2025

2/10 Terrible

Nancy, Washington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia WAY OVER RATED THIS FACILITY! Dirty, dated, broken and loose bathroom tiles that smelled sour and like urine, counters dirty with old toothpaste. Hallway carpet coming up and loose. Also dirty. Inside noise was Loud way way late into the night. Loud traffic noise too. Front desk staff talking about having covid. Really? Do I want your illness? Does my husband who has cancer really want it? NO! If asked would I send my friend here. The answer is NO.
Stayed 1 night in Oct 2025