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Hotel La Fortuna

3.0 star property

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Photo gallery for Hotel La Fortuna

Exterior
Restaurant
Bar (on property)
View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1 blk south of gas station La Fortuna, La Fortuna, Alajuela, 50402
  • Place, Puentes Colgantes del Arenal
    ‪3 min walk‬
  • Place, La Fortuna Park
    ‪3 min walk‬
  • Place, Arenal Adventure World
    ‪4 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪6 min drive‬

Room options

View all photos for Deluxe Sencilla

In-room safe, individually decorated, desk, free WiFi

Deluxe Sencilla

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Doble

Deluxe Doble | In-room safe, individually decorated, desk, free WiFi

Deluxe Doble

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Sencilla

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Doble

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel La Fortuna

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and laundry facilities.
Hotel La Fortuna offers 44 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This La Fortuna hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Hotel La Fortuna, you're just a quick walk from La Fortuna Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 13 minutes by car from Arenal Volcano National Park and 13 minutes from Tabacon Hot Springs
  • Airport and local-area shuttle service available for a fee
Hotel La Fortuna offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hotel La Fortuna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel La Fortuna has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2008
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 6 per person
  • Airport shuttle fee: USD 47 per person (one way)
  • Airport shuttle fee per child: USD 47 (one-way), (up to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel La Fortuna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Fortuna
Hotel La Fortuna
Hotel La Fortuna Costa Rica/Arenal Volcano National Park
Hotel La Fortuna Hotel
Hotel La Fortuna La Fortuna
Hotel La Fortuna Hotel La Fortuna

Hotel La Fortuna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 423 reviews
Rating 8 - Good. 185 out of 423 reviews
Rating 6 - Okay. 74 out of 423 reviews
Rating 4 - Poor. 24 out of 423 reviews
Rating 2 - Terrible. 11 out of 423 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The bathroom in the room need renovation since it not functional and extremely old. Also don't expect hot water for your shower between 10AM and 4pm since they shut it down during that time. It also a little bit noisy due that you are on the corner two major roads. So overall if I had to go back to La Fortuna I would choose another hotel.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown central location, not a lot of amenities, but you are welcome to use the pool at a sister property about 3 blocks away which was nice! Ignacio, Joy, and Diane were all great at the front desk! Ignacio took a lot of his time to help me book an ziplines excursion, and Diane helped me call the shuttle company when my shuttle was late. Great people, would definitely return!
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Great location in this city. Can use updating. Didn’t like the rodent I heard in the walls as I was trying to sleep. The front desk did allow a room change.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
.....nach vielem urgieren das Hotel gewechselt, da die A/C nicht ging.
Stayed 2 nights in May 2019
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel was well situated and in walking distance of everything in La Fortuna. The room was comfortable but basic with small tv only showing Spanish channels. Wifi was free but spotty.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service

Good Location

The location of the hotel is excellent. Despite the room having air conditioner the window would not open preventing air circulation. The staff are kindly.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Stefan

Liked: Cleanliness

Ganz ok-Achtung bei Pfandrückgabe

Zimmer 210 bekommen,wo man auf riesige Klimaanlage in einer Nische geschaut hat...ist eher als Abstellkammer zu verwenden und nicht als Zimmer für einen Gast. Nach Reklamation wurde uns aber ein neues Zimmer mit super Aussicht gegeben. Achtung: beim Einchecken muss man Schlüsselpfand von 10$ oder 5000 Colones hinterlegen. Wir haben 10$ gegeben. Beim Auschecken wollte ich den Pfand auch in $ zurückbekommen. Stattdessen bekamen wir dies in Colones zurück. Trotz Bestehen auf die Rückgabe in $ hat die Dame an der Rezeption sich geweigert und meinte es geht nicht. Das ist vermutlich eine Art Masche von dem Hotel.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Buono e centrale . La località è molto decantata ma a mio parere sopravvalutata
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Emplacement de choix Manque de fenêtre et donc de lumières
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room window next to busy street

The staff and location were great. However our room was located on a busy street and I was kept up at night by the sounds of loud traffic. You you could ensure you did not stay in a room like this, you may have a better experience.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for basic accommodations and that's what I got; except for the first day when the whole hotel was without AC. At least it seemed to be a rare occurrence.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé, facile à trouver, près du centre-ville, à proximité des activités.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, room comfort

TE CAMBIAN DE HOTEL

El dueño de este hotel es un tramposo, tiene varios hostales y cuando llegas a el Hotel La fortuna te salen con que esta lleno y te mandan a hostales mas baratos y te lo cobran al mismo precio, ellos te venden la idea que esta todos los hoteles llenos y que sus hostales tienen alberca y en el Hotel la Fortuna no, pero son para jovencitos ruidosos. Las habitaciones son super sencillas y deprimentes. Cuando reclamas NADIE te resuelve nada. Fue la única y peor experiencia en COSTA RICA.
Stayed 1 night in Mar 2019
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and informative

Helpful and friendly front desk staff, concierge was very informed and helpful. They made suggestions based on what we wanted to do versus promoting spots that they had deals with. Definitely recommend based on the service and the room did the trick for one night stay.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Jay

Cash only in Dollars, no credit card accepted.

Needed dehumidifier, air seems musty. Very nice host. Two in room need need two hand towels. DOES NOT ACCEPT CREDIT CARD , CASH ONLY IN DOLLARS.HAD ASK FOR RECEIPT
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-in compliqué

Lors du check-in, la réceptionniste nous annonce que lors de notre réservation l'hôtel était déjà surbooké. Elle nous invite alors à séjourner dans leur hostel backpackers se trouvant dans la même rue. Aucun dédommagement n'est prévu alors que l'hostel coûte moins cher. Il suffit de refuser pour que 5 minutes plus tard une chambre soit, par chance, libérée ! Pour le reste, hôtel propre et bon rapport qualité-prix.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location. Amazing staff. Room small but clean.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all spoke very good English. Lao very helpful in booking activities for me.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at 2pm but we were given our rooms at 3:15pm, as they weren’t ready upon our arrival. It is a good hotel but its location makes it a little noisy, having 2 main La Fortuna streets surrounding it.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in downtown La Fortuna

It was a great hotel and a great value for the cost. Great location, very good service.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
El hotel está bien ubicado, pero el servicio no fue el mejor, la habitación no estaba lista a la hora del check in, te muy pequeño y viejo, el baño incómodo. Solo dan jabón. Aunque es barato debe mejorar. No volvería
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good choices for breakfast. A little ways out of town so the walk uphill was pretty hard, but it was good exercise.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Excellent location and having a restaurant for breakfast was convenient. New staff were in training but did a great job for being new. Waitress was superb! Noise from restaunt chairs dragging at night can be annoying if you are a light sleeper. I would stay again.
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a deluxe double room in this hotel. Upon arrival they told ua that the hotel was fully booked. We got a room in a hostel instead which was not nice at all!
Stayed 1 night in Feb 2019