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Hotel Magic Mountain SPA & Conference center

3.5 star property
VIP Access

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Exterior
Junior Suite, Balcony | Balcony view
Porch
Body treatments, mud baths, aromatherapy, hot stone massages
Body treatments, mud baths, aromatherapy, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Arenal Volcano
  • Baldi Hot Springs
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, in-room safe, blackout curtains, free WiFi

Junior Suite, Balcony

7.4 out of 10
Good
(9 reviews)
  • 88 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | 1 bedroom, in-room safe, blackout curtains, free WiFi

Superior Room, Balcony

8.6 out of 10
Excellent
(69 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Magic Mountain SPA & Conference center

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Housekeeping is available on request.
Hotel Magic Mountain SPA & Conference center offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Hotel Magic Mountain SPA & Conference center gets high marks from our customers. During your stay, you'll be within walking distance of Baldi Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Lina's, a family restaurant with garden views
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, mud baths or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Baldi Hot Springs and a few minutes from Paradise Hot Springs
  • Airport and local-area shuttle service available for a fee
Hotel Magic Mountain SPA & Conference center offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Magic Mountain SPA & Conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Lina's – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lina's Bar – Overlooking the garden, this sports bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lina's
  • Lina's Bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Magic Mountain SPA & Conference center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1006 reviews
Rating 8 - Good. 276 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. You can get organized all possible activities through the hotel. Quiet, not far away from La Fortuna, plenty of dining options around.
Stayed 5 nights in Apr 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Location, staff, food, amenities, everything was just perfect!!!! My kids did not want to leave, definitely recommend. Views of the volcano from our balcony were stunning!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. The view from our room was stunning. They offered transportation from SJO airport which was super helpful, and our driver was great. The staff is very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable even when it was raining covered area awesome great breakfast
Stayed 1 night in Mar 2025

2/10 Terrible

CRAIG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! Franklin and the whole staff were so helpful! We especially loved our tours that we were able to book through Magic Mountain!
Stayed 2 nights in Mar 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very clean and comfortable hotel. great view of Arenal Volcano. Location is convenient to activities located in La Fortuna. Highly recommended.
Stayed 3 nights in Mar 2025

2/10 Terrible

hardik

My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the volcano and the property was very beautiful. Very walkable and nice staff. Would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable space for vacation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful! Great service and everyone was friendly! The massage was amazing!
Stayed 4 nights in Mar 2025

6/10 Okay

Dascale

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
Stayed 2 nights in Mar 2025

6/10 Okay

Niamh

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Camille

Stayed 5 nights in Feb 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing because the rooms back up to Arenal volcano. In the morning, we had incredible birdwatching and were able to even see toucans. It’s walkable into town, approximately 2 km. But there are many dining options along the way. My husband and I are vegan and were very happy with our choices. The restaurant in hotel Magic Mountain offered a few vegan options as well. The staff were very helpful and Carlos, at the front desk, arranged tours for us. Would highly recommend if you’re looking for a combination of remote feel and walking distance to dining and shopping.
Stayed 4 nights in Feb 2025

4/10 Poor

Noah

Disliked: Staff & service, amenities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2024

4/10 Poor

Pat

Disliked: Staff & service, property conditions & facilities
They charged extra for everything, the TV did not work, it needed updating. Rooms weee small.
Stayed 3 nights in Feb 2025