Aparthotel

Beta Service Apartment

3.0 star property

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Room options

View all photos for Deluxe Apartment, 3 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Apartment, 3 Bedrooms

  • 188 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms

32-inch LCD TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms

  • 156 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Apartment, 3 Bedrooms

  • 188 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Apartment, 1 Bedroom

  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, stovetop, coffee/tea maker, electric kettle

Standard Apartment, 2 Bedrooms

  • 156 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Beta Service Apartment

Aparthotel in Labuan with fitness centre and 24-hour front desk
An outdoor pool, a fitness centre and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and laundry facilities. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and an LCD TV with satellite channels. Added amenities include a balcony, a dining area and a coffee/tea maker.
Beta Service Apartment offers 86 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Labuan aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Beta Service Apartment. During your stay, you're just a quick walk from Financial Park. Features include free WiFi in public areas, plus an outdoor pool and a gym. This comfortable aparthotel has 86 apartments over 17 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a balcony and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Financial Park and 6 minutes on foot from Labuan Museum
Beta Service Apartment offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Beta Service Apartment also features concierge services, laundry facilities, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Labuan aparthotel.

Languages

English, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 1 per day)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LCD TV with satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 17 floors
  • 86 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Beta Service Apartment Aparthotel Labuan
Beta Service Apartment Aparthotel
Beta Service Apartment Labuan
Beta Service Apartment Hotel Labuan Island
Beta Service Apartment Labuan
Beta Service Apartment Aparthotel
Beta Service Apartment Aparthotel Labuan

Beta Service Apartment Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 18 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chong Tsuey Yuh

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The furniture quite old and weird smell
Stayed 3 nights in Nov 2022

10/10 Excellent

Mohammad Sofri

Stayed 1 night in Sep 2022

10/10 Excellent

Ayu

Liked: Cleanliness, amenities, property conditions & facilities
Good view
Stayed 1 night in Sep 2022

8/10 Good

Zohari

Travelled with family
Liked: Cleanliness, room comfort
It was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's comfortable to come with family.
Stayed 1 night in Feb 2020

6/10 Okay

NUR ARIANAVIYAH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My review for Beta Apartment

So - so. They have to improve the clean-service, my sofa smells so bad!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
All of the properties are well except for the iron
Stayed 1 night in Sep 2019

10/10 Excellent

JAMALHM

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great view and the rooms are awesome.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Herni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one-stop paradise in Labuan

It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need renovation, the property is old, dirty, event all the furniture old
Stayed 2 nights in Mar 2019

10/10 Excellent

Rosni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, spacious and clean. Wonderful place to stay.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the property is good
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great but could be improved.

The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
Stayed 1 night in Dec 2018

8/10 Good

Friend, Bn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa need changing...smelly but ovrall service ok.need proper cleaning
Stayed 1 night in Dec 2018

8/10 Good

Bapak

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

mohammad safwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

SITI ZUBIDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018