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KL Hotel

3.0 star property

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Photo gallery for KL Hotel

A hotel entrance with a glass facade, a sign reading "KC Hotel", and a "OPEN" sign above the door.
A hotel room with two single beds, a bedside table with a lamp, and a nightstand with a phone and a vase of flowers.
A hotel entrance with a glass facade, a red stripe, and a floral decoration.
A staircase with a metal handrail and a modern design.
A reception desk with a flat-screen TV above it, a fire extinguisher on the wall, and a bouquet of flowers on the left.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lot 23, Block D, Jati Shophouse, Jalan Jati, Labuan, 87000
  • Place, An'Nur Jamek Mosque
    ‪11 min walk‬
  • Place, Financial Park
    ‪14 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪2 min drive‬
  • Airport, Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Standard Queen (No Windows)

A hotel room with a bed, a wooden door, a wall-mounted air conditioner, a bedside table with a lamp, and a small flower arrangement.

Standard Queen (No Windows)

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen

A hotel room with a large bed, a desk, and a chair. There is a window with curtains and a vase of flowers on the desk.

Deluxe Queen

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Family

A hotel room with two beds, wooden headboards, bedside tables with lamps, and a small potted plant.

Deluxe Family

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed

A neatly made bed with white linens, a bedside table with a lamp, a small table with a vase of flowers, and a coat rack with hangers.

Premium Double Room, 1 King Bed

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking, No Windows

A neatly made bed with white linens, a dark wooden headboard, and a wall-mounted lamp with a floral design.

Standard Double Room, Non Smoking, No Windows

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

KL Hotel

This smoke-free hotel features dry cleaning, a 24-hour front desk and free Wi-Fi in public areas.
KL Hotel offers 17 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at KL Hotel, you're just a quick walk from Labuan Museum. Enjoy features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Labuan Museum and An'Nur Jamek Mosque
KL Hotel offers its guests dry cleaning/laundry services. WiFi is free in public spaces.

This 3-star Labuan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out fee: MYR 100.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KL Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KL Hotel Labuan
KL Hotel Hotel
KL Hotel Labuan
KL Hotel Hotel Labuan

KL Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 71 reviews
Rating 8 - Good. 33 out of 71 reviews
Rating 6 - Okay. 22 out of 71 reviews
Rating 4 - Poor. 7 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is strategic and ideal budget hotel
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, with many coffeeshops around it, and a convenience store.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

RAJESWARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and greasy service by the staffs
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is good but need more transport in the area
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Abd Rahinin

Liked: Cleanliness, property conditions & facilities, room comfort
Its in Jati area which surround by many club & bar. So you wouldn't get sleep until 3.30am because it was to loud. If you are in family, it is better to find place far from Jati Commercial area.
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities
All good but i guess the water heater isn't hot or not working.? Thank you.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Fai Min

Liked: Staff & service
Power supply breakout
Stayed 4 nights in Sep 2023
Verified review

2/10 Terrible

Barry

Disliked: Staff & service, amenities, property conditions & facilities
they are more trust their careless housekeeping than their customer...
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Alexander Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Oct 2021
Verified review

4/10 Poor

Anonymous

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Overall, it was not a pleasant stay. At night, we found out our toilet couldn’t flushed properly and called to the front desk for help. All they could do was guide you on how to fix it through phone instead of sending someone in to help. Was charged a fee for extra towel requested. This was my first encounter after experiencing on staying different hotels previously. In addition to that, Could hear pub music at night next to our room and the music played through the hallway at morning in our room. Not worth the price for such services.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Julian Leslie

Liked: Cleanliness
A bit noisy place
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy to stay
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Kimn Huat

Liked: Cleanliness, staff & service

Great Location

Location is very Great, there are many shop around, only a bit noisy at night because there have a pub beside the hotel, room is comfartable and clean.
Stayed 1 night in May 2019
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and my room was clean but very small.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Tan

Abit noisy during night time due to karaoke, the rest is fine.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Room was very basic, just a bed and little hanging space, one chair and desk,no shower screen, had to ask for a second towel,as there was two of us. However the bed was comfortable, had to go out for all meals. The staff were polite, friendly and helpful.
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay

Overall consider nice only is there no lift need to walk up to 2nd floor Will back on Aug 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

V.Good but lil bit noisy...

Everything is ok..Only bit noisy when nite.coz near with karaoke bar.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Staff dishonest

1. very noisy till midnight, the room just beside pub 2. the batroom water hole stuck. water came out everytime bath. 3. overall staff are ok except a chinese girl working at noon time. her attitude was rude and create a lot of nonsense excuse.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Alex ooi

Liked: Cleanliness, staff & service, room comfort
Easy navigation and strategy location , friendly to get transportation and food
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Flora

Liked: Cleanliness

Nice stay

Overall it was a nice stay. Which room u’re staying offer different experiance. The receptionist is helpful and honest.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Awang Izwandi

Liked: Staff & service
Disliked: Cleanliness, room comfort
not so good
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Nor Eliza

Disliked: Property conditions & facilities, room comfort
The hotel location is within the city centre and walking distance to the jetty. The room is clean and comfortable considering that I am staying alone. But the hotel is next to the bar and the noise level is very very very high. I cant sleep till 3.00 am because of this disturbance.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean low cost hotel but unfortunately in a noisy nightclub area
Stayed 1 night in May 2017
Verified review

4/10 Poor

LAU

Liked: Cleanliness
Disliked: Staff & service, room comfort

Noisy and irresponsibility hotel

The KL hotel just next to disco pub and there is another KTV lounge at the back of hotel. Imagine, at 2.50am morning, the pub music so loud that can beat your heart while the KTV noises almost like your neighbor singing the songs. It's irritating, annoying and frustrating. After such a torment, I have complained to lady boss at front desk. She said this is norm and she had filed several complaints to authority. She said she can't do much with it. (She even no apologies at all). It's so irresponsible, unethical and no moral. The hotel just want to make money regardless the customers priority for their stay. I will strongly recommend you to stay other hotel with the same price point. There are hundred of hotels that offer the same price point. Why you want to pay for the price and get all the frustration and suffering.