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Lagoa Hostel & Suites

3.0 star property

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Photo gallery for Lagoa Hostel & Suites

Exterior
Reception
Restaurant
Exterior
Laptop workspace, free cots/infant beds, travel cot, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Infante D. Henrique 14, Lagoa, Açores, 9560-022
  • Place, Aquafit Natural Pools
    ‪7 min walk‬
  • Place, Portuguese Republic Square
    ‪17 min walk‬
  • Place, Ponta Delgada Harbour
    ‪9 min drive‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪14 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | Laptop workspace, free cots/infant beds, travel cot, free WiFi

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Laptop workspace, free cots/infant beds, travel cot, free WiFi

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room, Balcony

Standard Double or Twin Room, Balcony | Laptop workspace, free cots/infant beds, travel cot, free WiFi

Standard Double or Twin Room, Balcony

  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Laptop workspace, free cots/infant beds, travel cot, free WiFi

Family Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Bunk Bed)

Family Room (Bunk Bed) | Laptop workspace, free cots/infant beds, travel cot, free WiFi

Family Room (Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double or Twin Room (Uso Individual)

Laptop workspace, free cots/infant beds, travel cot, free WiFi

Standard Double or Twin Room (Uso Individual)

  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

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About this property

Lagoa Hostel & Suites

Bed & breakfast in Lagoa with free breakfast
Along with a microwave in a common area, this smoke-free bed & breakfast has a fridge in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. Change of towels is available on request
Lagoa Hostel & Suites offers 11 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Lagoa Hostel & Suites. During your stay, you're just a quick walk from Aquafit Natural Pools. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes on foot from Aquafit Natural Pools and a 2-minute drive from Portuguese Republic Square
Free breakfast is served daily. WiFi is free in public spaces. Lagoa Hostel & Suites also features tour/ticket assistance, dry cleaning/laundry services, and a microwave in a common area. Self parking is free.

This 3-star Lagoa bed & breakfast is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Baby toys
  • High chair
  • In-room cot
  • Stroller
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Bathroom emergency pull cord
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Lagoa Hostel & Suites Lagoa
Lagoa Hostel & Suites Bed & breakfast
Lagoa Hostel & Suites Bed & breakfast Lagoa

Reviews

Lagoa Hostel & Suites Reviews

8.4

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 60 reviews
Rating 8 - Good. 21 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that it was at the front desk was super nice, the cleaning ladies were the best, being Americans we like a lot of towels and they gave us all the towels that we needed. Very clean location, this is the town that I was born and as always people are very nice and will go out of their ways to make people welcome.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how easy the check in was! We arrived late however we received very detailed instructions on the check in process which made it simple despite a late arrival. The staff were kind and helpful even opening breakfast early to accommodate those of use leaving early for flights. Would recommend to anyone needing an over lay accommodation or simply something just outside ponta delgada.
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, staff is very helpful, breakfast was okay but little limited and repetitive. The building in general is very well positionend good condition, in a bit humid causing some odor.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special attention the service. We received one upgrade and the communication was really good and fast. Thanks a lot.
Stayed 1 night in Jun 2025

4/10 Poor

Jordina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ewelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dina

Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Veronique

Disliked: Property conditions & facilities, room comfort
The smell in room was horrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Nika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying here. The staff were friendly and went above and beyond for us, especially André. We arrived without a car since there was a complication with our original rental booking. André booked a car for us that was perfect for our needs and had the company pick us up right there. Further, our room was lovely and the building is quite beautiful. We liked staying in quiet Lagoa. The breakfast selection was very limited, but for the price we were paying for our stay, I didn't mind.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment of the employees has been excellent. The location and the parking have made it easy to get around the island. As points to improve, the room smelled excessively of humidity, and at least ours, being located next to the door, at night there was a lot of noise (suitcases, cars, motorcycles, people...)
Stayed 7 nights in Sep 2024

10/10 Excellent

Mariano, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joana Medeiros excellent hosts and very friendly
Stayed 13 nights in Jul 2024

8/10 Good

Marielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent. Easy walking to the Lagoa piscina.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort

Clean

The hotel was very clean the cleaner was excellent and the service in the kitchen good for breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Hamadi

Okay
Stayed 1 night in Jul 2024

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Josiah

Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the location. It was quiet in Lagoa, but the only issue is no Wi-Fi reception in my room.
Stayed 4 nights in May 2024

10/10 Excellent

jessica L

Stayed 1 night in May 2024

6/10 Okay

Leigh-Ann

Disliked: Staff & service, amenities, property conditions & facilities
Room was mostly clean. Some mould in bathroom, and very dusty skirting and sills. Bedding was clean. Staff member on check in was friendly and helpful. The other staff during my stay seemed disinterested. Breakfast is terrible. Defrosted bread rolls, sliced cheese and ham. Which there is usually none of, even when there's over an hour of breakfast to go. Yogurt left on the shelf with no cooling, and some very brown bananas. Staff would put out a few more yogurts, but there was nothing else replenished. Location is fine if you have your own transport. Groceries and a restaurant not too far away. Overall, just ok for somewhere to sleep.
Stayed 5 nights in Oct 2023

4/10 Poor

Casimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Deux hôtesses d'accueil Soraya très bien l'autre avec oublier son amabilité et son sourire a la maison
Stayed 6 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The hotel felt clean and comfortable but the friendly and helpful staff stood out the most as the best part to me.
Stayed 6 nights in Oct 2023