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Cascade Wellness Resort

5.0 star property

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Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Staircase
Interior
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Pool

Explore the area

View in a map
Rua das Ilhas, Lagos, Algarve, 8600-513
  • Camilo Beach
    ‪14 min walk‬
  • Dona Ana Beach
    ‪15 min walk‬
  • Ponta da Piedade Lagos Lighthouse
    ‪15 min walk‬
  • Portimao (PRM)
    ‪24 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Pool View

Apartment, 1 Bedroom, Pool View | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Apartment, 1 Bedroom, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Apartment, 2 Bedrooms, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | View from room

Classic Double Room

9.8 out of 10
Exceptional
(29 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Pool View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Double Room, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Sea View

View from room

Family Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Sea View

View from room

Suite, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

View from room

Double Room, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Four Bedroom Villa

  • Sleeps 8

Twin Room with Sea View

  • Sleeps 2

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Double Room

  • Sleeps 2

View all photos for Double Room With Sea View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Double Room With Sea View

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Apartment With Pool View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Two-Bedroom Apartment With Pool View

  • Sleeps 5

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

  • Sleeps 2

View all photos for Double Room With Pool View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Double Room With Pool View

  • Sleeps 2

View all photos for Two-Bedroom Apartment With Pool View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Two-Bedroom Apartment With Pool View

  • Sleeps 4

Family Suite

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

One Bedroom Apartment with Pool View

  • Sleeps 2

View all photos for One Bedroom Apartment

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One Bedroom Apartment

  • Sleeps 3

Suite With Sea View

  • Sleeps 3

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

  • Sleeps 2

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About this property

Cascade Wellness Resort

Luxury hotel with 3 restaurants and 3 outdoor pools
Along with 3 restaurants, this hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Cascade Wellness Resort offers 164 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, Access to hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cascade Wellness Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Praia do Canavial. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy Mediterranean cuisine with ocean views at The Gastropub, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with body treatments, deep-tissue massages or body scrubs at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Dona Ana Beach and 7 minutes from Marina de Lagos
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
A private beach is featured. Cascade Wellness Resort offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1755 square feet (163 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Cascade Wellness Resort. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Lagos hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
The Gastropub – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Senses Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Mundi Restaurant – This poolside buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Lighthouse Bar – Overlooking the ocean and pool, this bar specialises in Modern European cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) during limited hours on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mundi Restaurant
  • Senses Restaurant
  • The Gastropub
  • The Lighthouse Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Stereo
  • Table tennis
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Living room
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,755 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For apartment bookings, check-in time is 4 PM and check-out time is 11 AM. For all other room types, check-in is 3 PM and check-out is noon.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 100 per stay
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cascade Wellness & Lifestyle Resort
Cascade Wellness & Lifestyle Resort Lagos
Cascade Wellness Lifestyle
Cascade Wellness Lifestyle Lagos
Cascade Wellness Resort
Cascade Hotel Lagos
Cascade Wellness Lifestyle Resort Lagos
Cascade Wellness Lifestyle Resort
Cascade Wellness Resort Hotel
Cascade Wellness Resort Lagos
Cascade Wellness Resort Hotel Lagos

Cascade Wellness Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Greg

Travelled with family
Disliked: Cleanliness
We came back from dinner on our first night to find ants all over our bags in our room. We call the front desk and have to convince them to give us another room. We walk in that room…more ants! Everywhere. They assign to a third room, in the hotel and not the outer buildings, where there are no ants. Service at the restaurant was rough. The waiter forgot a couple things and spent most of the night talking to another couple and ignoring the rest of us. Just an overall bad experience. The sights are nice but everything else was lacking. Would not recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl, Saint Albans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property. Very quiet and nice grounds. The pools were amazing. Did not like the restaurants and the prices were ridiculous. It would be great if there was even one poolside bar where you could grab a burger or a sandwich with your children.
Stayed 4 nights in May 2025

10/10 Excellent

dominique, Locust Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort very well located near the Ponta da Piedade, easy to walk and to access all the trails with perfect scenery all around and stunning view of the cliffs. Very comfortable pool area and facilities. Very relaxing time there.
Stayed 4 nights in May 2025

10/10 Excellent

keith, Folsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and it’s so nice to have easy parking. If you’re stopping by for tennis, the courts definitely need to be upgraded. Nice big pools though a little cool for my liking.
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor pool, excellent service, and a short walk to Ponta da Piedade.
Stayed 6 nights in May 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, the pools are great as well as the restaurants. Staff is very friendly and always willing to help if you need anything. Not a single flaw.
Stayed 4 nights in May 2025

10/10 Excellent

Omar

Stayed 2 nights in May 2025

8/10 Good

Sima

Liked: Cleanliness, staff & service
It was a relaxing place.
Stayed 4 nights in May 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Resort was fantastic. Great location and good service. Restaurants on property were also very good including a nice continental breakfast and probably one of the best steak sandwiches that I’ve had. I would visit again during my next stay in Lagos.
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place not so busy area but walkable to shopping dining. Secluded beach to hike down to is amazing. Only complaint was mattress super uncomfortable.
Stayed 10 nights in May 2025

10/10 Excellent

Aneta, Chicago

Stayed 2 nights in May 2025

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class

Had a great time.Could not fault my stay. I will return and stay again. Thanks
Stayed 2 nights in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice olace, although room sound isolation could be better. We heard every word of iur neighbor...
Stayed 1 night in May 2025

10/10 Excellent

Jack, Hacienda Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with impeccable service. The Lighthouse restaurant is great; we ate there three nights straight, The seafood is fresh, wide selection, and price is affordable. It connects directly to the boardwalk which has the best coast view in Lagos.
Stayed 3 nights in May 2025

10/10 Excellent

Nikhil Chandrakant

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location close to beaches (walking distance), great space for relaxing and had multiple outdoor pools with 1 withspecific hours when children could attend the heated outdoor pool had plenty of parking
Stayed 5 nights in Apr 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an ideal location on a beautiful cliff. The hotel itself is pretty nice but is definitely not a 5 star property. Our room was nice, but the common areas didn’t look or feel polished like a 5 star hotel. The exterior of the building needs to be repainted. The public bathrooms were really dirty, the hallway to our room had a dirty carpet and the walls were all scuffed up. I saw the housecleaning staff push the carts down the hall and slam into a wall, and not care a bit. We also chose not to have the room cleaned one day, but called the front desk and asked for towels and toilet paper, but nobody ever showed up. We were also planning to do some wellness activities (i.e. yoga / fitness classes) but they only hold classes during the week. That makes no sense. This is a wellness hotel (not a bank), why would they not have wellness classes on the weekends when the hotel was more full of people? At the same time, our room was spacious and pretty nice. We didn’t have any complaints about that. Except we did walk in on the cleaning people mopping the floor and it looked like the mop was dirty from other rooms. They should use a vacuum and those one-time use mops rather than use the same mop room to room to clean the bathroom and wood floors. It just spreads the germs. I think they should re-classify this as a 4 star hotel. I also think that they should consider a new GM with an eye on detail and service if they want to get to the 5 star level.
Stayed 3 nights in May 2025

8/10 Good

Seena

Travelled with partner
Liked: Cleanliness, staff & service
We came during the major power outage across Spain and Portugal. The staff were very friendly and assisted us as much as possible regardless of the current conditions. We stayed in the grand suite and it was very nice and spacious, my only qualm with the room itself was that for a suite it was situated in the ground floor of the building and had giant panoramic windows in the main area. This meant that every single guest that passed by the room while the windows were open would peer in and stare while you were trying to mind your own business (not very private)
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay as a family of 4. The resort is beautiful and the views of the cliffs are breathtaking. We had a 2 bedroom apartment which was clean and spacious. We loved the outdoor balcony. The breakfast had so much variety and wonderful fresh food. We ate 3 times at the pub in the main building and enjoyed every meal. I would definitely recommend this resort and hopefully will visit again.
Stayed 4 nights in Apr 2025

10/10 Excellent

shelley, WAYNESBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besutiful rooms. Attentive staff. Fantadtic coastal hiking trail adjacent to property. Lovely and relaxing. Fantastic bar and staff. Nice breakfast too.
Stayed 4 nights in Apr 2025

2/10 Terrible

Layla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gaslighting, Bugs, Cold water and Mildew at a “Five Star Luxury Resort.” Cascade "Wellness" Center is NOT even close to a Five-Star Luxury resort. And the management knows this. Shame on them. They should be advertised as "Rustic cabin homes" not "Five Star Luxury Apartments/Villas." We stayed at the “luxury” two-bedroom Apartments—the apartment was smelly, old, and worn. Stains of all varieties on the furniture, scratched up chairs and tables, mildew in both closets, silverfish bugs in glassware in the kitchen, dishwasher that didn’t close properly, water running out of the washing machine(we were gaslighted by front desk staff who told us that wasn't possible), ice cold showers, mold-stained balcony and chairs, and the list goes on and on. These apartments are well-worn Holiday Inn Airport quality. We were shocked by the condition of the apartment and asked to be moved to another apartment but were told that we “had the standard two bedroom” or whatever that means. We booked through Expedia, so I guess that meant we had to be put into the worst apartment they had. Nowhere on their website does it differentiate between “standard” two bedroom. They are just called “Two Bedroom Apartments.” We didn’t have a “pool or resort view” as they advertised. Just ripped green tarp around a field and views of cars parked on the street. Cascade “Wellness” Center is a Three Star resort--at best. It's 2 star for no hot water, mildew, bugs and run down "luxury" apartments.
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew, North Granby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk to cliffs and beaches.
Stayed 2 nights in Apr 2025

6/10 Okay

Siobhan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The apartment was not like the photos online. The bedroom was outdated and there were not enough outlets. There were ants and we had to get housekeeping to come with bug killer. I would also suggest the property get a mirror as well. The spa was nice, wish it was open later. The staff were friendly.
Stayed 4 nights in Apr 2025

2/10 Terrible

Julie

Stayed 3 nights in Apr 2025